Quality Monitoring Job Vacancies in Ambattur

As a Quality Analyst, you will play a crucial role in ensuring that our products meet the highest standards of quality. Your primary responsibilities will include:- **Testing Products**: Evaluate various products to identify defects or issues, ensuring they function as intended. You will run tests based on predefined criteria to check for performance, usability, and safety.- **Creating Test Plans**: Develop comprehensive testing plans outlining the procedures and focus areas for each testing phase. This helps ensure systematic and thorough evaluations.- **Documenting Test Results**: Record and report your findings from tests accurately. Clear documentation is essential for tracking issues and recommending improvements.- **Collaborating with Teams**: Work closely with product developers and other team members to communicate findings and ensure that quality issues are addressed promptly. Your insights will be vital for ongoing improvements.- **Participating in Quality Assurance Meetings**: Attend meetings to discuss quality objectives, share insights, and learn about new processes and tools that can improve product quality.To succeed in this role, you should have a diploma in a relevant field and be eager to learn about quality assurance processes. Strong attention to detail is essential, along with good communication skills to convey your findings effectively. Familiarity with testing tools and methodologies is a plus, but you will receive training. A proactive attitude and problem-solving skills will help you thrive in this fast-paced work-from-home environment.

Greetings from SVS Job Consulting Services(Free Placement Services)Hiring Civil Site Engineers in ChennaiExperience : 3-6 YearsCandidate must have Good experience in Residential ProjectsTwo wheeler is MandatoryWork location : Chennai (Ambattur / Nanganallur)Job Type : Full Time - PermanentFree Staff Accommodation will be provided

Handling customer complainTake Corrective and preventive actionsInward inspectionIn-process inspectionPDILaying down ISO system and ensure adherence to it

Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.Added advantage: Should have knowledge on 7 QC tools. Must have a good knowledge on Excel. TNA/TNI/TTQ RAG analysis and BQM to identify bottom performers and support management.Contact:

Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.