Problem Management Jobs

Responsible for managing customer relationships, handling queries and follow-ups, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role also involves maintaining customer records, tracking interactions, resolving concerns, and supporting customer retention and satisfaction.Interested candidate can call or wtsapp on 9358878090Email us : hr@modigroups.in

We are looking for a dedicated Site Supervisor to join our team in Sundar Nagar. This position is ideal for freshers who have completed their 12th grade education. The role is full-time and requires male candidates only, as we are looking for someone who can thrive in a work-from-office environment.Key Responsibilities:- Oversee Daily Operations: Monitor day-to-day activities on the construction site to ensure that work is carried out according to plans and standards.- Ensure Safety Compliance: Enforce safety measures and protocols to promote a safe working environment for all employees and visitors.- Coordinate with Teams: Act as a link between different teams such as workers, engineers, and management to ensure clear communication and smooth workflow.- Report Progress: Keep track of project progress and prepare regular reports to inform management about any issues or delays.- Manage Resources: Assist in the management of materials and equipment on site, ensuring that resources are used efficiently and effectively.Required Skills and Expectations:- Strong communication skills to convey instructions clearly and build positive relationships with the team.- Basic knowledge of construction processes and safety protocols would be beneficial.- Good organizational skills to keep track of multiple tasks and priorities efficiently.- A proactive attitude and willingness to learn about new construction techniques and technologies.- Ability to work well with others in a team environment while also taking responsibility for individual tasks.

We are looking for a dedicated Crew Manager to oversee and coordinate team activities in our Morigaon office. This role is perfect for someone who is organized, enjoys working with people, and is eager to learn.Key Responsibilities:1. Team Coordination: Manage daily activities of crew members and ensure everyone is working effectively together. This includes organizing schedules and assigning tasks based on team strengths.2. Training Support: Assist in training new crew members to help them understand their roles and responsibilities, ensuring they are well-equipped to contribute to the team.3. Performance Monitoring: Observe team performance and provide constructive feedback to improve productivity and efficiency. This includes recognizing outstanding work and addressing any issues that arise.4. Communication Facilitation: Act as a point of contact between crew members and management to ensure clear communication. Share important updates, changes in procedures, and team achievements.5. Problem Solving: Address any challenges that the crew may face during their work, helping to find effective solutions and maintaining a positive team environment.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong interpersonal skills to communicate effectively with team members. A good understanding of basic management principles is desirable. You should be detail-oriented, organized, and able to manage multiple tasks at once. The ability to motivate others and work collaboratively is essential for success in this role. A proactive approach and a willingness to adapt to changes will also be important. If you're looking for growth in a supportive team environment, we encourage you to apply.

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

Make outbound calls to prospective and existing clients.Handle inbound enquiries and convert leads into business opportunities.Explain the company's services clearly to potential clients.Understand customer requirements and provide appropriate product information.Follow up regularly with prospects through calls, WhatsApp, email and other communication channels.Build and maintain strong relationships with clients.

About the InternshipWe are looking for a driven and enthusiastic Sales & Marketing Intern to become a vital part of our team. This internship provides an opportunity to learn sales and marketing strategies, develop essential skills, and actively participate in projects that contribute to business growth.Responsibilities Assist in developing and executing sales and marketing campaigns. Support prospecting, lead generation, and follow-up activities. Conduct market research and analysis. Assist in organizing and promoting events and webinars. Maintain and update customer databases and CRM systems. Provide administrative support, including presentations, reports, and documentation.Internship Details Duration: 30 days Work Mode: Remote Working Hours: Flexible Internship: Sales & MarketingBenefits Internship Completion Certificate Letter of Recommendation Letter of Appreciation upon completing all given tasks LinkedIn Enhancement Guidance Resume Review Career Development Session

We are HiringCompany- Golden Aurum Pharmaceuticals Post- Territory Business Manager Division - CNSHQ - Diamond Harbour Experience - Min 2 Years Salary - Negotiable Contact no - 8759770136Thanks & RgardsNabakumar Talapatra RBMKolkata

As a Human Resource Intern, you will have the opportunity to support various HR functions and gain hands-on experience in a dynamic environment. Your main responsibilities include:- Assisting with Recruitment: Help source candidates by posting job listings, reviewing resumes, and organizing interviews to find the right talent for the organization.- Employee Onboarding: Support the onboarding process for new hires by preparing materials, scheduling orientation sessions, and ensuring a smooth transition into the company.- HR Administration: Maintain employee records and assist in updating HR databases to ensure all information is accurate and current.- Conducting Surveys: Help in designing and conducting employee surveys to gather feedback on workplace culture and employee satisfaction.- Participating in HR Projects: Engage in various HR projects, supporting initiatives like training programs, team-building events, or policy development.To succeed in this role, candidates should possess strong communication skills to interact effectively with team members and prospective employees. Attention to detail is crucial when managing records and handling documentation. A proactive attitude and a willingness to learn are essential, as you will be contributing to various HR activities. Basic knowledge of HR practices and familiarity with office software such as Microsoft Office is preferred. Having a background in fields like B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, or B.Sc will be beneficial as it will provide a solid foundation for understanding human resources.Selected interns will gain direct, practical experience across Operations & HR Management, assisting with core HR workflows, onboarding support, and daily team operations.Key Details:- Duration: 6 months

We are seeking an experienced Sales Manager to join our team in Sector 18. The ideal candidate will have a strong background in sales and a proven track record of success in managing sales teams. Key Responsibilities:- Lead Sales Team: Manage and guide a sales team to achieve sales targets, encouraging teamwork and providing support where needed.- Develop Sales Strategies: Create and implement effective sales strategies to drive business growth and expand market reach.- Monitor Performance: Analyze sales data to assess performance metrics, identifying areas for improvement and making data-driven decisions.- Build Client Relationships: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering loyalty.- Conduct Training: Provide training and development opportunities for team members to enhance their skills and improve overall sales performance.- Market Research: Stay informed about industry trends and competitor activities to inform sales strategy and identify new business opportunities.Required Skills and Expectations:Candidates should possess a masters degree and have 5 to 11 years of relevant sales experience. Strong leadership skills are essential, along with the ability to motivate a team towards achieving sales goals. Excellent communication and interpersonal skills are necessary to build relationships with clients and colleagues. Proficiency in analyzing sales data and understanding market dynamics will be crucial for success in this role. The candidate must be female and willing to work full-time from the office.

Key ResponsibilitiesSupervise daily site operations and workforce activities.Ensure construction work is carried out according to approved drawings and project specifications.Monitor labor productivity and allocate resources efficiently.Coordinate with Site Engineers, Contractors, and Subcontractors for smooth project execution.Conduct regular site inspections to ensure quality standards are maintained.Enforce workplace health, safety, and environmental regulations.Monitor material usage and report shortages or wastage.Maintain daily progress reports and site records.Assist in resolving on-site issues and operational challenges.Ensure timely completion of assigned activities within project schedules.

Job SummaryWe are looking for an experienced Admin Coordinator to manage day-to-day administrative activities, coordinate with the technical and research teams, handle client communication, maintain CRM records, and monitor payment collections. The candidate should have strong coordination, communication, and team-handling skills.Key ResponsibilitiesCoordinate and monitor the day-to-day activities of the technical and research teams.Assign tasks to team members and follow up on project progress and deadlines.Coordinate between clients and technical teams to ensure smooth project execution.Communicate with clients regarding project status, requirements, and updates.Handle client queries and ensure timely resolution of issues.Maintain and regularly update CRM records, client details, project status, and follow-ups.Monitor pending payments and coordinate with clients regarding collections.Maintain payment and collection records and provide regular updates to management.Prepare daily, weekly, and monthly reports related to projects, clients, and collections.Monitor team performance, work status, and pending activities.Ensure proper documentation and maintenance of administrative records.Coordinate with management and different departments for smooth operations.Support the team in achieving project completion and collection targets.Required SkillsExcellent communication and client-handling skills.Strong team coordination and leadership abilities.Good knowledge of CRM management and reporting.Strong follow-up and collection management skills.Good organizational and time-management skills.Ability to handle multiple projects and priorities.Strong problem-solving and decision-making skills.Proficiency in MS Office, Excel, and Google Workspace.Ability to work effectively under deadlines.Preferred ProfileB.E./B.Tech or MBA candidates with 5-10 years of relevant experience in administration, operations, client coordination, team handling, CRM management, and collection follow-up are preferred.

Welcome and greet guests warmlyManage table reservations and seating arrangementsEscort guests to their tablesAnswer guest questions and assist with requestsCoordinate with the restaurant service teamMaintain a professional and welcoming atmosphere

Key ResponsibilitiesSupervise electrical installation activities at project sites.Review electrical drawings, layouts, schematics, and project specifications.Coordinate with contractors, vendors, consultants, and project teams to ensure smooth project execution.Monitor site progress and ensure work is completed according to project schedules.Inspect electrical systems, equipment, and installations for quality and compliance.Conduct testing and commissioning of electrical systems, panels, transformers, generators, and related equipment.Ensure adherence to safety standards, electrical codes, and statutory regulations.Prepare daily, weekly, and monthly progress reports.Identify and resolve technical issues and provide engineering solutions at the site.Verify measurements, quantities, and work completed for billing and documentation purposes.Coordinate material requirements and ensure availability of resources at the project site.Participate in project meetings and provide technical updates to stakeholders.

Key ResponsibilitiesDesign, develop, and optimize prompts for Large Language Models (LLMs) and other AI systems.Create prompt libraries, templates, and reusable frameworks for business applications.Evaluate AI responses and continuously refine prompts to improve performance, relevance, and accuracy.Collaborate with cross-functional teams including Product, HR, Operations, Engineering, and Business stakeholders to understand requirements and translate them into effective AI interactions.Conduct testing, experimentation, and performance analysis of prompts using established evaluation metrics.Document prompt engineering standards, best practices, and governance guidelines.Stay current with advancements in generative AI, prompt engineering techniques, and emerging tools.Support AI implementation projects and provide guidance on effective AI usage across the organization.Ensure prompts comply with organizational policies, ethical AI principles, and data privacy requirements.Develop workflows that integrate prompt engineering into business processes and automation solutions.

Key ResponsibilitiesManage day-to-day office administration and operational activities.Maintain office records, documents, and filing systems.Coordinate meetings, appointments, and office schedules.Handle incoming calls, emails, correspondence, and visitor inquiries.Monitor office supplies and coordinate procurement as required.Support travel arrangements, accommodation bookings, and logistics.Assist with invoice processing, expense tracking, and vendor coordination.Maintain employee attendance, leave records, and administrative databases.Coordinate facility management activities and office maintenance requirements.Ensure compliance with company policies, procedures, and workplace standards.Support HR, Finance, and Management teams with administrative tasks and projects.Prepare reports, presentations, and correspondence as needed.

We are seeking a skilled Executive Assistant to support our leadership team in Jaipur. The ideal candidate will have 2 to 5 years of relevant experience and a strong ability to manage various administrative tasks efficiently.Key Responsibilities:- Calendar Management: Manage the schedules of executives by organizing meetings, appointments, and travel plans, ensuring efficient use of their time.- Communication Coordination: Serve as a primary point of contact for internal and external communications, handling queries and relaying information effectively.- Document Preparation: Create, edit, and manage confidential reports, presentations, and correspondence, ensuring accuracy and professionalism in all written materials.- Task Prioritization: Prioritize daily tasks by assessing deadlines and importance, helping the executives focus on high-priority projects.- Office Organization: Maintain an organized and tidy office environment, including managing supplies and supporting events or meetings when necessary.Required Skills and Expectations:Candidates should possess excellent organizational and multitasking skills to manage different tasks without losing focus. Strong written and verbal communication abilities are essential for effective collaboration with team members and external partners. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is expected, as this will be critical for preparing documents and presentations. Attention to detail and confidentiality in handling sensitive information are key traits for this role. A proactive attitude and the ability to work independently in a fast-paced environment will contribute to your success.

We are looking for dedicated Baggage Handling Staff to join our team in Kharagpur, India. This full-time position is ideal for individuals seeking an entry-level role in the transportation sector.Key Responsibilities:1. Baggage Loading and Unloading: Safely load and unload passenger baggage onto and from aircraft and trolleys to ensure timely departures and arrivals.2. Sorting Baggage: Accurately sort and direct baggage to the correct area to streamline the handling process and minimize delays.3. Inspection and Reporting: Inspect baggage for any damage or irregularities and report issues to the appropriate personnel for resolution.4. Customer Service: Provide assistance to passengers with baggage-related inquiries, helping create a positive travel experience.5. Adhering to Safety Standards: Follow all safety protocols and guidelines to ensure a secure environment while handling baggage. Required Skills and Expectations:Candidates should have completed at least 10th grade and possess a willingness to learn. Previous experience is not necessary, making this a great opportunity for those new to the workforce. Applicants must exhibit physical stamina to handle heavy luggage and a positive attitude to work well in a team setting. Good communication skills are essential for assisting passengers effectively. Flexibility with work hours is also important, as shifts may vary.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.

As a Ramp Service Agent based in Deogarh, India, you will play a crucial role in ensuring that aircraft are prepared for departure and arrival. This is a full-time position suitable for freshers, and it requires candidates who have completed at least the 10th grade.Key Responsibilities:1. Aircraft Cleaning: You will be responsible for cleaning the interior and exterior of aircraft between flights, ensuring a pleasant environment for passengers and crew.2. Baggage Handling: Your duties will include loading and unloading passenger luggage and cargo. You'll ensure that all items are handled safely and securely.3. Equipment Operation: You will operate ground support equipment, such as tugs and cargo loaders, to assist in the efficient movement of luggage and cargo.4. Safety Protocols: It is essential to follow all safety guidelines and procedures to maintain a safe working environment on the ramp.5. Team Collaboration: You will work closely with other ramp agents and airport staff to ensure timely aircraft turnaround and on-time departures.Required Skills and Expectations:Candidates should be physically fit, as the job involves lifting heavy bags and working outdoors in varying weather conditions. Strong communication skills will help you effectively coordinate with your team. Reliability and punctuality are vital, as you will be part of a team that helps ensure passenger safety and satisfaction. Adaptability and a positive attitude are also necessary to thrive in this dynamic work environment.