Incident Manager Jobs

Key Responsibilities:Monitor network performance and ensure uptime of ISP services.Provide technical support to customers and resolve network-related issues.Handle L1 and L2 level troubleshooting and escalation.Diagnose and resolve issues related to wireless and wired networks.Configure and manage network devices including routers and switches.Work with RF devices such as MikroTik, Ubiquiti, Cambium, and similar platforms.Perform VLAN configuration, IP addressing, routing, and switching tasks.Maintain logs, reports, and documentation of network issues and resolutions.Coordinate with field engineers and higher-level support teams when required.

We are seeking a highly skilled Cyber Security Engineer with 10 to 18 years of experience to join our team in Chennai. The ideal candidate will possess a strong background in protecting networks, systems, and data from cyber threats.**Key Responsibilities:**- **Threat Analysis and Mitigation:** Identify potential security threats and vulnerabilities, assess risks, and implement measures to mitigate them effectively. This ensures that sensitive information remains protected against evolving threats.- **System Monitoring and Maintenance:** Regularly monitor and maintain security systems and tools to ensure they function optimally. This includes updating software and applying security patches to safeguard against new vulnerabilities.- **Incident Response and Recovery:** Act promptly in the event of a security breach, investigating incidents, documenting findings, and implementing recovery plans to restore systems to normal operations.- **Security Policy Development:** Develop and enforce security policies and procedures that align with industry best practices. This helps cultivate a culture of security awareness throughout the organization.- **Training and Awareness Programs:** Conduct training sessions for staff on cybersecurity practices and the importance of maintaining security protocols, enhancing the overall security posture of the organization.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.E, or a relevant professional qualification. In-depth knowledge of security protocols, risk assessment tools, and firewalls is essential. Familiarity with compliance requirements and standards such as ISO 27001, NIST, or GDPR is highly desirable. Strong analytical and problem-solving skills, along with excellent communication abilities, are critical for collaborating within teams and educating others on security matters.

A security job role primarily involves safeguarding people, property, and assets through constant vigilance and proactive measures. Depending on the industryranging from corporate offices and retail to high-risk environments like banksthe specific tasks and required skill sets can vary significantly.

To make sure that staff follows all SOPs or company rules / policies Take daily team briefing to make sure that the team does not deviate from the desired company / teamgoals Maintain cleanliness of the entire with the help of required staff Conduct mystery audits and surprise to check Independently handle the theatre in absence of Operations Manager or during the shift time Make sure all licenses required to smoothly run the cinema are updated at all times All statutory compliances and managed well All deliverables are timely as desired by the management Send appropriate reports on daily / weekly / monthly basis to required department or members in timelyformat with accuracy

Smart and Previous Experience in Security Industries Required.

The Safety Officer in Rishikesh will be responsible for monitoring and enforcing safety protocols and regulations within the organization. Key responsibilities include conducting safety inspections, risk assessments, and audits to ensure compliance with safety standards. The Safety Officer will also be in charge of documenting safety procedures, providing safety training to employees, and analyzing safety data to identify and prevent hazards.The ideal candidate must have a minimum of 3-9 years of experience in safety management and hold a graduate degree. Proficiency in safety reporting, emergency response, incident investigation, and hazard identification is essential. The Safety Officer should also possess strong communication and leadership skills to effectively implement safety measures and promote a culture of safety within the organization. The candidate must be detail-oriented, proactive, and able to handle emergency situations with calmness and efficiency. The role requires a male candidate who can work full-time from the office.

As a Safety Officer in Dahej, Bharuch, you will be responsible for ensuring the safety of all employees within the workplace. Your key responsibilities will include conducting regular safety inspections, implementing safety protocols, and providing safety training to staff members. You will also be responsible for investigating any accidents or incidents that occur on-site and ensuring that corrective actions are taken to prevent future occurrences. We are looking for a candidate with a diploma in a related field and 0-4 years of experience in a similar role. The ideal candidate should have a strong understanding of safety regulations and protocols, as well as excellent communication and interpersonal skills. Attention to detail, problem-solving abilities, and the ability to work well under pressure are also essential for this role. We are seeking a male candidate for this position, and the role will be full-time and office-based.

Job Title: Cybersecurity Sr. Specialist Incident ResponseRole Overview: The Cybersecurity Specialist is responsible for the Incident Response Activity. This role will help develop innovative andEffective procedures for the Security Operations Center to enhance response time, coordination, and incident responseoperations, and built a world-class team of Cyber Security Incident Response. Train staff on security operations concepts,develop incident response management process, write correlations, and integrate intelligence data into monitoring andoperations activities.Roles & Responsibilities:This person will support the Information Security department's goals and objectives by addressing escalations, and theevaluation of technology controls providing key insight and research in new threats, vulnerabilities, and mitigationtechniques. In this role, they will take the lead in proposing solutions to improve or reduce risk exposure from the overallthreat landscape and improve the resilience and readiness of security technologies and processes, which ensure theconfidentiality, integrity, and availability of the organization's assets, information, data, and IT services in an efficientmanner. Develop and execute security incident response plans and cyber forensic investigations to investigate allreported security incidents. Develop comprehensive incident reports and investigation summaries. Develop and collect intelligence to proactively detect and identify high-confidence threats to the brand, serviceinfrastructure, and enterprise users and systems. Responsible for analyzing/validating security control requirements and tuning, defining the mitigation rules,scripting, and performing changes or mitigating attacks, and assisting with troubleshooting support related toany issues that may arise from security detection or protection technologies. Assist with reviewing existing tools, applications, and processes to help strengthen and optimize current securitycapabilities, as well as identifying any gaps or technical solutions to further enhance the team's effectiveness. Communicate problems and solutions verbally and in written form to peers and management. Compliance and governance: help achieve compliance, identify compliance initiatives, and promote appropriatesecurity policies. Lead analysis and review security events for anomalous activity, collaborate with respective peer groups to takeappropriate action to safeguard company information assets against current and foreseen threats. Lead the exploration of practical security solutions to address emerging threats and compliance requirements,including design and implementation of recommended solutions.Preferred Experience/Skills: 6+ years' experience with Incident Response Experience in a 24x7 global enterprise, preferably in the healthcare industry. SANS GIAC certifications Experience managing or maintaining malware analysis sandboxes. Knowledge of malware analysis tools Python and/or PowerShell scripting Knowledge of LogRhythm products or other SIEM tools Excellent communication and interpersonal skillsIncident Response2 Revised: 8/2022 Understanding of the business and the ability to assess and address risk without negatively impacting thebusiness. Ability to identify and analyze malicious code. In-depth understanding of Windows operating systems Ability to evaluate exploit code in relation to existing security controls. Strong knowledge of networking technologies (TCP/IP, HTTP, SMTP, etc.) Strong knowledge of web application vulnerabilities and solutions Strong knowledge of Windows operating systems Strong knowledge of the functions of various security infrastructure, including firewalls,Intrusion Prevention Systems, Proxy Servers, Security Event Managers, VPNs General knowledge of network and systems forensics. In-depth knowledge of incident response processes and procedures. Ability to provide 24-hour on-call support on a rotating basis.Work Location: Bangalore/ Hyderabad;

We are looking to recruit a reliable and responsible Watchman to join our team. The ideal candidate should be punctual, attentive, and committed to maintaining the safety and security of the premises.Key Responsibilities:Monitor and safeguard property and personnel.Control access to the premises and maintain visitor records.Conduct regular patrols and report any suspicious activity.Ensure security systems and equipment are functioning properly.Requirements:Previous experience as a watchman or security guard preferred.Good physical condition and alertness.Strong sense of responsibility and integrity.

Job Summary:We are looking for an experienced and highly motivated Cyber Security Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and monitoring security measures to protect our systems, networks, and data from cyber threats. You should have a deep understanding of firewalls, SIEM systems, endpoint protection, and best practices in securing IT environments. Strong analytical skills and the ability to respond quickly to incidents are crucial.Key Responsibilities:Security Operations & Monitoring:Monitor, analyze, and respond to security incidents and threats using SIEM tools (e.g., Splunk, QRadar, Sentinel)Investigate and remediate alerts from endpoint protection, email security, and cloud security platformsSystem & Network Security:Design and implement secure network architectures, including segmentation, firewalls, IDS/IPSMaintain and enhance firewall configurations, web filters, DLP, and VPN accessConduct vulnerability assessments and manage patching/remediation processesThreat Management & Incident Response:Lead incident response activities, including investigation, containment, eradication, and reportingDevelop and maintain Incident Response Plans (IRP) and Security PlaybooksAnalyze malware, phishing attempts, and other attack vectorsPenetration Testing & Risk Assessment:Perform regular internal and external penetration testingCoordinate with third-party vendors for security audits and assessmentsEvaluate security posture and identify gaps, risks, or weaknessesGovernance, Risk & Compliance (GRC):Ensure compliance with relevant frameworks: ISO 27001, NIST, GDPR, PCI-DSS, etc.Develop, enforce, and review security policies, standards, and proceduresConduct security awareness training and phishing simulations for staffCloud Security:Secure cloud-based environments (AWS, Azure, Google Cloud) with IAM, encryption, and monitoring toolsConfigure security groups, access control, and ensure cloud compliance standards are metDocumentation & Reporting:Maintain accurate and updated documentation for all security processes and incidentsProvide regular security reports to senior management and support auditsRequired Skills & Qualifications:Education:Bachelors degree in computer science, Cybersecurity, Information Technology, or a related fieldMasters degree (preferred)Certifications (Preferred & Strongly Recommended):CISSP (Certified Information Systems Security Professional)CEH (Certified Ethical Hacker)CISM, CompTIA Security+, OSCP, or equivalentAzure Security Engineer Associate / AWS Security Specialty (for cloud environments)Experience:Minimum 3+ years in cybersecurity, with hands-on experience in:oSecurity architecture designoVulnerability managementoThreat intelligenceoSIEM administrationoCloud and hybrid security modelsTechnical Proficiency:Strong knowledge of network security, endpoint protection, encryption, PKIExperience with tools like Nessus, Burp Suite, Wireshark, MetasploitFamiliarity with Zero Trust models and multi-factor authentication (MFA) systemsSoft Skills:Excellent problem-solving and analytical skillsStrong written and verbal communicationAbility to work independently and lead security initiativesDetail-oriented with a proactive approach to cyber threatsWorking Conditions:May require working off-hours for incident response or critical patchingOn-call availability required in rotation for emergency security incidentsBenefits:Competitive salary + Performance-based incentivesCertification support and training programsHealth insurance and wellness benefitsOpportunity to work with the latest security technologies

* Moderate knowledge in Microsoft Office* Should dispatch the calls to the concern vendors within predefined TAT.* Reply to the banks emails within TAT.* Raising incidents in monitoring tool with the detailed information received from the bank.* Rigorous follow up with CRAs & OEM's* Documenting proper updates with clear ETA.

Matrix Business Machines Pvt Ltd, an ISO 9001:2015 certified organisation which is involved in IT Infrastructure management for the last 35 years. We design, deploy, configure, manage and maintain IT infrastructures for various organisations which include network, desktop, laptops, server, switches, routers, firewall, Wi-Fi, IPBX, CCTV, Biometric devices, PA system, Video Conferencing products and solutions. We have a team of 30+ support engineers to manage and maintain the devices some of whom are Cisco, Microsoft, Sonic wall and Palo Alto certified.We have urgent opening for IT ExecutiveExperience Required- 0-2 YearsLocation Latur/ Nagpur/ SolapurNotice Period- Immediate- 15 Days Education Criteria- Min. B.E, BSC (CS/IT) /BBA, Prefer Education-MBA (system/Marketing)Salary Range -Upto 5 LPA (Depends on Skill Set)Roles & Responsibilities- Responsible for managing projects in various domains like computer hardware, networking, cyber security & application like core banking. Involve in Project Management Team Management. Technical and Process Documentation. Incident and Problem Management. Assisting with digital transformation Project Basic knowledge about IT InfrastructureMinimum Requirement- Must be presentable Good communication skills (Marathi/ English/Hindi ) Good in Microsoft Excel, Word

ANZEN Technologies Pvt. Ltd. is a one stop solution for industry-leading services, solutions and products in the Cyber Security, IT Governance, Risk Management, and Compliance space. We provide End to End security services & consultancy to sectors, ranging from Critical Infrastructure Installations to BFSI, eCommerce, IT/ITES, Pharmaceuticals and many more. We are strongly positioned to understand your needs and deliver the right panacea to your security and compliance requirements. We have established Information Security Management Framework for clients from a wide gamut of industries.Below is the JD-Quickly identify an attack, minimize its effects, contain damage, andremediate the cause to reduce the risk of future incidents.Contact Person- Arpita Singh

Responsibilities Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficientlyRequirements Bachelors or Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 6 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities.

Understanding the customer reported IT incidents & provide resolution within SLA. Timely escalations to vendors & backend teams for quicker resolution.- Timely escalations to backend team & vendors & tracking to closure- knowledge in mailing & Linux would be added advantage- Atleast 1 year in customer handling in a process oriented IT support industry.

Align different Incident Management process flows across BSF Ensure a singular holistic approach including process and procedures for the management of Incidents within the organisation are effective and time relevant Facilitate and coordinate the collaboration of Incident teams, technical and functional and suppliers, to minimise impact and efficiently return services Post Incident, contribute to documenting success and failures and areas of improvement Assist corporate Crisis Management and divisional heads with advice and assistance with declared Crisis Provide timely and effective communications in accordance with company policy and procedures Post Incident, contribute to documenting success and failures and areas of improvement Provide effective communications during Incidents, Crisis, and emergencies Develop effective call tree, communication protocols, contact lists and communication methods for effective Crisis Management between stakeholders Knowledge and understanding of ISO standards 22301, 31000 Knowledge and understanding of Operational Risk particularly in relation to financial services Assess and prioritize potential risks by evaluating potential threats based on their operational impact and probability of occurrence Form effective professional relationships with all stakeholders Compliance with workplace health and safety policies, programs, safe work procedures and practices to ensure their own health and safety and the health and safety of others in the workplace

The position is for DUBAI.4+ years of experience in Information Security Domain, Security Operation CenterHands on experience with the SIEM solutions like Splunk, LogRhythm, and ELKUnderstanding of Threat Hunting, Cyber Kill Chain Attack, and MITTER ATT&CK FrameworkUnderstanding of Firewall solutions like Cisco, FortiGate and Palo AltoHands on experience with digital forensics tools and techniquesUnderstanding of Windows and Unix OS logsA degree in computer science, or related fields is preferredInformation Security Professional Certificates is preferredProvide end to end security analysis as per the DIB SOC incident response procedureAnalyze the daily scheduled reports and escalate to next tier team if requiredProactively conducting threat hunting to detect the abnormal activitiesContribute on building and optimizing the use cases and incident response playbooks

The Safety Officer will be responsible for ensuring the safety of all employees, visitors, and premises at the Dehradun location. Key responsibilities include conducting safety inspections to identify hazards, implementing and monitoring safety protocols to prevent accidents, ensuring compliance with safety regulations, conducting risk assessments, and managing safety documentation. The Safety Officer will also be responsible for leading safety training sessions, conducting safety audits, and investigating incidents to improve safety procedures. The ideal candidate should have a minimum of 3-9 years of experience in a similar role, a graduate degree, and strong knowledge of safety standards and procedures. Strong communication and leadership skills are essential, as well as the ability to work well under pressure and respond effectively to emergency situations.

Seeking a Safety Officer in Dehradun Road, Uttarakhand with 3-9 years of experience. Responsibilities include safety monitoring to ensure compliance with regulations, conducting safety inspections, developing safety protocols, and reporting on safety incidents. The role also involves risk assessment, safety audits, and managing safety documentation. Candidates must have a graduate degree and possess skills in emergency response, safety training, hazard identification, incident investigation, and safety compliance. The ideal candidate should be a male with strong attention to detail and the ability to work full-time from an office setting.

Job Overview: The Cybersecurity Project Coordinator ensures that cybersecurity projects are planned, executed, and completedwithin scope, time, and budget. This role works closely with cross-functional teams, including IT, riskmanagement, legal, and compliance departments, to implement and enhance security protocols and systems.Key ResponsibilitiesProject Management: Oversee multiple cybersecurity projects from initiation to completion. Develop and maintain project timelines, budgets, and schedules. Coordinate project resources, assign tasks, and monitor progress. Prepare and present regular project status reports to stakeholders.Risk Assessment and Compliance: Ensure all projects adhere to internal and external cybersecurity standards and regulations (e.g., GDPR,HIPAA). Conduct risk assessments and work with teams to mitigate identified threats.Stakeholder Communication: Act as the main point of contact between cybersecurity teams and other departments. Communicate cybersecurity project needs, progress, and outcomes effectively to non-technicalstakeholders.Coordination with Cybersecurity Teams: Work with IT security engineers, analysts, and other specialists to ensure security measures areimplemented as part of the project scope. Track project milestones and identify any barriers to success.Documentation and Reporting: Create detailed documentation for cybersecurity processes, procedures, and incident reports. Maintain project records for future reference and audit purposes.Continuous Improvement: Stay updated with the latest cybersecurity threats, technologies, and best practices. Provide feedback on project successes and areas of improvement to senior leadership.Skills & Qualifications: Educational Background: Bachelors degree in Cybersecurity, Information Technology, or a relatedfield. Experience: Proven experience in project management, preferably in cybersecurity or IT roles. Certifications: PMP (Project Management Professional), CISSP (Certified Information Systems SecurityProfessional, or equivalent, cybersecurity certifications. Skills:o Strong organizational and communication skills.o Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).o Knowledge of cybersecurity principles and risk management frameworks.o Ability to work collaboratively in a team-oriented environment.o Basic understanding of IT infrastructure and security technologies (e.g., firewalls, encryption,intrusion detection systems). Flexible to working second and night shifts. Work location can be remote, WFH/Hybrid mode.Base Location: Hyderabad / Bangalore;

Job Description To make sure that staff follows all SOP-s or company rules / policies Take daily team briefing to make sure that the team does not deviate from the desired company / teamgoals Maintain cleanliness of the entire with the help of required staff Conduct mystery audits and surprise to check Independently handle the theatre in absence of Operations Manager or during the shift time Make sure all licenses required to smoothly run the cinema are updated at all times All statutory compliances and managed well All deliverables are timely as desired by the management Send appropriate reports on daily / weekly / monthly basis to required department or members in timelyformat with accuracy