Performance Manager Job Vacancies in Guwahati

As an Airline Manager, you will play a vital role in ensuring smooth operations at our airline. Your main responsibilities will include:- **Overseeing Daily Operations**: You will manage the daily functioning of airline services, ensuring that all systems run effectively and efficiently.- **Coordinating with Staff**: You will work closely with ground staff, cabin crew, and pilots to ensure everyone is informed and working together to provide excellent customer service.- **Monitoring Flights**: Keeping track of flight schedules, delays, and cancellations will be part of your job. You will ensure passengers are updated on any changes to their travel plans.- **Addressing Customer Issues**: You will handle customer inquiries and complaints, resolving issues amicably to maintain high customer satisfaction.- **Adhering to Safety Regulations**: Your role will involve ensuring that all operations comply with safety regulations and company policies to ensure a safe travel experience for passengers.To excel in this position, you should possess specific skills and meet certain expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for interacting with staff and customers.- **Problem-Solving Ability**: You should be able to think quickly and find solutions to unexpected challenges that arise during airline operations.- **Teamwork**: Being able to work well within a team will help ensure that all departments coordinate effectively.- **Attention to Detail**: It is important to pay close attention to every detail to maintain safety and efficiency in operations.A passion for the aviation industry and a positive attitude will complete the profile of an ideal candidate for this role.

As the Regional Business Head, you will oversee business operations in the assigned region, ensuring strategic growth and client satisfaction. This role requires a blend of leadership, strategic planning, and operational management.**Key Responsibilities:**- **Lead Regional Strategy Development:** Formulate and execute regional business strategies to enhance market presence and drive revenue growth.- **Manage Team Performance:** Oversee, mentor, and motivate a team of professionals, ensuring they align with company goals and exceed performance targets.- **Develop Client Relationships:** Build and maintain strong relationships with key clients, understanding their needs to deliver customized solutions that add value.- **Analyze Market Trends:** Assess regional market dynamics and competitor activities to identify opportunities and challenges, allowing for informed decision-making.- **Budget Management:** Prepare and manage the regional budget, ensuring optimal allocation of resources while achieving financial targets.- **Collaborate with Cross-functional Teams:** Work closely with other departments to ensure synergy in operations, marketing, and sales initiatives.**Required Skills and Expectations:**Candidates should possess a Master's degree and have 8 to 14 years of experience in a related field. Strong leadership skills and a proven track record in managing teams are essential. Excellent communication and interpersonal skills are vital for building relationships with clients and stakeholders. The ideal candidate should demonstrate strategic thinking, analytical abilities, and financial acumen to drive business performance in the region. Familiarity with market trends and a proactive approach to problem-solving will set you apart in this role.

-Setting sales targets, forecasting demand, and developing strategies to achieve company goals.-Leading, motivating, and mentoring the showroom sales team to meet performance targets.-Tracking daily, weekly, and monthly sales reports; analyzing data to identify trends and opportunities.-Building and maintaining strong client relationships, ensuring high customer satisfaction and repeat business.-Conducting product demonstrations and sales pitches effectively.-Handling bulk or high-value client negotiations professionally.-Managing escalations, customer complaints, or internal issues tactfully.-Using Excel, CRM software, or ERP systems to analyze sales performance and generate reports.-Conducting regular training sessions to improve product knowledge and sales techniques.

-Oversee daily operations of the service workshop to ensure smooth workflow and timely completion of all jobs.-Allocate and monitor repair and maintenance tasks among technicians based on skill and workload.-Supervise and guide service technicians, cleaners, and helpers.-Verify that all repairs, replacements, and maintenance work meet customer requirements.-Identify training needs and coordinate technical training sessions with the service manager.-Handle escalated customer concerns related to service quality or vehicle performance.-Track daily job status and ensure prompt delivery of vehicles as per the promised timeline.-Maintain all service tools, equipment, and diagnostic instruments in proper working condition.-Ensure workshop cleanliness, orderliness, and compliance with safety protocols.-Maintain accurate records of service jobs, technician performance, and productivity reports.-

-Coordinate and execute the recruitment process job postings, screening, interviews, and offer management.-Conduct employee on boarding, induction, and documentation.-Manage attendance, leave, and payroll data coordination with the Accounts team.-Maintain HR documentation, employee files.-Prepare HR letters (offer, confirmation, appraisal, experience, etc.).-Assist in developing and executing employee engagement initiatives and welfare activities.-Address employee queries, grievances, and assist in maintaining a positive work culture.

We are seeking a motivated Airline Manager to oversee the daily operations of our airline in Guwahati, India. This is a full-time position suitable for recent graduates or those with little experience in the airline industry.Key responsibilities include:1. **Supervising Operations**: Oversee daily airline activities to ensure smooth functioning. You will coordinate with various departments to maintain flight schedules and manage staff effectively.2. **Customer Service Management**: Ensure exceptional service for passengers. Address customer inquiries and resolve complaints to enhance the travel experience.3. **Safety Compliance**: Monitor safety regulations to ensure all flights and operations meet legal and safety standards. You will work closely with the safety team to uphold industry regulations.4. **Reporting and Documentation**: Maintain accurate records related to flight operations and customer feedback. Prepare reports for management to assess performance and improve services.5. **Team Coordination**: Collaborate with various teams including ground staff, cabin crew, and customer service to ensure everyone is aligned towards common goals.To succeed in this role, you should have strong communication and problem-solving skills. You must be organized, with the ability to handle multiple tasks efficiently. A basic understanding of airline operations or customer service is beneficial. A positive attitude and a willingness to learn are essential for success in this fast-paced environment.