Office Operation Job Vacancies in Bankura

The Branch Officer in Axis Bank is responsible for handling daily branch operations, customer service, account opening, and supporting sales activities. The role focuses on maintaining smooth branch functioning and building strong customer relationships. Key Responsibilities Operational ResponsibilitiesHandle customer queries and provide banking solutionsAssist in account opening (Savings, Current, FD, RD)Maintain branch documentation and recordsSupport cash and non-cash banking operationsEnsure compliance with bank policies and RBI guidelinesManage customer service desk and branch coordination Sales & Business ResponsibilitiesPromote bank products (CASA, Loans, Insurance, Credit Cards)Cross-sell banking and financial productsGenerate leads and support business growthBuild relationships with new and existing customersAchieve monthly branch targets Customer Service ResponsibilitiesProvide professional customer supportHandle customer complaints and resolve issuesMaintain high service standards in the branchEnsure customer satisfaction and retention QualificationAny Graduate / Post GraduateGood communication skillsBasic banking knowledge preferredFreshers & experienced candidates can apply Salary (Typical)2.5 LPA - 3.5 LPA (Approx)Incentives based on performanceCareer growth in banking operations and sales