Network Support Engineer Graduate Experience Jobs in Ahmedabad

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

We have vacant of 2 Computer Hardware Engineer Jobs in Shyamal Cross Road, Ahmedabad, Gujarat, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Hardware Networking,Computer Hardware,Desktop Support,Software Installation,Network Troubleshooting etc.

Support for Servers , Switches, OFC / Copper network, Firewall, NAS etc.... total Sr. IT support

. Responsible for providing first level support to Desktops, Laptops, Printers (Network and Standalone), and telecom devices related, business and functional applications related incidents /Service requests.2. Responsible to diagnose, verify, record and report equipment/hardware, system non - performance or downtime and Software errors.3. Responsible for configuration of desktop / laptop / printer configuration and application/software installation / transfer4. Responsible to facilitate installation, Movement, addition or change related to Desktop / laptop /Printers.

Essential Job Functions1.) 1+ Year of experience in field of IT hardware (Servers + Desktops + Network)2.) Must have Diploma/degree in Engg field3.) Should have worked in organization of our size/type4.) Certification in - Microsoft / hardware / OEM shall be added benefits5.) Should have knowledge on OS (Microsoft / Redhat)6.) Should know English / Hindi / Gujarati language7.) Should be able to travel by own vehicle to Rajkot / Baroda / Ahmedabad and Surat8.) Banking knowledge is essential from IT perspective

Person will be working at a client site in Sanand as a desktop Engineer.He will be working in ShiftsWill be responsible for managing Desktop, Laptop etc at OS level.