MIS Manager Female Graduate Jobs in Noida

Key ResponsibilitiesDaily MIS ReportingPrepare Daily Collections MIS.Generate Agent Productivity Reports.Prepare Login vs Collection Analysis.Generate Recovery Performance Reports.Publish Team-wise Performance Reports.Maintain Attendance & Shrinkage Reports.Track PTP (Promise to Pay) Performance.Monitor Allocation vs Resolution Reports.Prepare Collection Efficiency Reports.Publish Daily Management Dashboard.Operational AnalysisAnalyze collection trends.Identify underperforming agents and teams.Monitor bucket-wise recovery performance.Track payment realization.Highlight productivity gaps.Analyze RPC, Contact Rate, Conversion Rate, and Collection Rate.Perform Root Cause Analysis (RCA) for declining performance.Recommend data-driven improvement opportunities.Dashboard ManagementDevelop and maintain dashboards for:Daily CollectionsTeam PerformanceAgent ScorecardsHourly ProductivityPayment TrendsBucket PerformanceClient ReportingCapacity PlanningTarget vs AchievementIncentive CalculationsData ManagementValidate operational data accuracy.Clean and reconcile large datasets.Maintain historical databases.Ensure data confidentiality.Archive daily, weekly, and monthly reports.Perform data quality checks before report publication.Client ReportingPrepare reports including:Daily Recovery ReportWeekly Business Review (WBR)Monthly Business Review (MBR)SLA Performance ReportProductivity ReportsExecutive SummaryTrend AnalysisClient-Specific DashboardsPerformance MonitoringTrack KPIs including:Collection AmountRecovery PercentagePTP Kept %Contact RateRPC %Productivity per AgentLogin HoursUtilizationOccupancyAHT (if applicable)Resolution RatePayment Success RateAllocation CoverageAutomation & Process ImprovementAutomate repetitive reports using Excel.Develop advanced dashboards.Improve reporting accuracy.Reduce manual intervention.Suggest process improvements.Support digitization initiatives.CoordinationCoordinate with:Operations TeamTeam LeadersFloor ManagersQuality TeamHRTraining TeamIT TeamFinanceClientsRequired SkillsTechnical SkillsAdvanced Microsoft ExcelPivot TablesPivot ChartsXLOOKUPINDEX-MATCHSUMIFSCOUNTIFSPower QueryConditional FormattingData ValidationDashboard CreationData CleaningPreferred:Microsoft Power BISQLGoogle SheetsVBA MacrosPower AutomateFunctional SkillsData AnalysisLogical ThinkingReportingProblem SolvingTime ManagementAnalytical AbilityBusiness UnderstandingAttention to DetailNumerical AbilityProcess OrientationSoft SkillsExcellent CommunicationTeam CollaborationOwnershipAccountabilityPositive AttitudeAbility to Work Under PressureAdaptabilityProfessional EthicsEducational QualificationMinimum:Graduate in any disciplinePreferred:B.ComBBABCAMBA (Operations/Finance)StatisticsComputer Applications

Expert in MS EXCEL, Experience in handling NSDC portal (NAPS/NATS, B.VOC, D.VOC)

Position: Manager MISLocation: New DelhiJob Profile: Male Candidates only Preferred Manage / arrange data from different sources Internally or Externally Team Handling Compiling, verifying accuracy and sorting information to prepare source data for computer entry Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Generate MIS reports, store completed work in designated locations and perform backend operations Resolving Client queries with respect to data through mail and / or verbal discussions Deal with client requests and troubleshoot problems.Desired Skills/Qualifications:? Bachelors / Masters degree (preferably in accounts, Mathematics, Data sciences), additional computer training or certification will be an asset? Excellent knowledge of Excel (Advance), Power Point & Word (Microsoft Office) / Emailing? Excellent communication abilities written and verbal? Ability to meet deadlines.? Calm, polite, and professional behaviorOther Requirement Age - 30yrs+ and Delhi ResidenceExperience 5-8 YearsSalary As per the candidates profile and will not be a constraint for the right candidate.Range: Rs. 30K to 45K CTC

Job descriptionExcellent Communication- Verbal & WrittenDashboard Create,Data Creation & Distribution, MISExperience in Management Information System & Report GenerationRegularly monitor and evaluate information &data systems that could affect analytical resultsRequired Candidate profileDevelop & implement procedures for effective data managementCreate rules and procedures for data sharing & develop data management strategies