We are looking for a Field Sales Officer to join our team at Lok Sewa . This role involves product sales work, providing exceptional target based customer support, and addressing queries and concerns related to B2B Sales. The role offers 22,000 - 25,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.