We are looking for a Field Sales Officer to join our team at Lok Sewa . This role involves product sales work, providing exceptional target based customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 22,000 - ₹ 25,000 and a dynamic environment with opportunities for growth. Key Responsibilities: • Handle customer calls in a professional and efficient manner • Address customer queries, concerns, and complaints with a problem-solving approach • Maintain accurate records of customer interactions and follow-ups • Provide timely and relevant information to customers to resolve their issues • Work collaboratively with other teams to escalate and resolve complex issues • Meet performance targets, including handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Experience
2 - 5 Years
No. of Openings
10
Education
Graduate (B.A, B.B.A, B.Com, B.Sc, Professional Degree)
Role
Field Sales Officer
Industry Type
Financial Sector
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
BENIGANJ Rampath Road Ayodhya