Manager Program Management Jobs

* Primary client contact for end-to-end implementations* Manage projects within scope, time, and budget* Coordinate cross-functional teams* Analyze workflows and data for optimization* Drive process improvements and problem-solving* Ensure process excellence and strong customer experience

Key Responsibilities:1. Supervise and manage a team of BPO agents: As a BPO Manager, you will be responsible for overseeing a team of BPO agents, providing guidance, support, and training as needed.2. Monitor performance and productivity: You will need to track KPIs, evaluate team performance, and implement strategies to improve productivity and efficiency.3. Resolve customer complaints and issues: Addressing customer concerns and ensuring satisfactory resolutions will be a key aspect of your role as a BPO Manager.4. Develop and implement policies and procedures: Create and enforce operational policies and procedures to streamline processes and ensure consistent service delivery.5. Conduct team meetings and training sessions: Organize regular team meetings and training sessions to keep agents informed, motivated, and updated on new procedures.Required Skills and Expectations:- Strong leadership and communication skills: Ability to lead a team effectively, communicate clearly, and motivate team members.- Problem-solving and decision-making skills: Capable of resolving issues efficiently and making informed decisions.- Attention to detail: Ability to pay close attention to details, ensuring accuracy in all aspects of work.- Time management: Efficiently manage time and prioritize tasks to meet deadlines.- Knowledge of BPO industry: Understanding of BPO operations, customer service principles, and industry trends.

Job ResponsibilitiesLead daily kitchen operations and supervise all kitchen staffPlan, prepare, and execute menu items with consistent qualityMaintain inventory, stock levels, and place orders as requiredEnsure hygiene, safety, and sanitisation standards as per FSSAIControl food cost, reduce wastage, and improve kitchen efficiencyTrain and mentor junior chefs and kitchen helpersCoordinate with service team for smooth order delivery

Designation: Application Technology Leadlocation: Andheri East, Mumbaimax Hike Payable to Candidate: 30%relocation Allowance: No Allowance Shall Be Provided On Relocation. However, You May Source Candidates from Anywhere in India Provided He Relocates to Mumbai.industry: Candidate Has to Be from Mutual Fund Industry Only.position: Application Technology Leadjob Summary:as the Technology Solution Lead, You Will Be Responsible for Leading and Managing the Technology Solutions Function, Overseeing the Design, Development, and Implementation of Technology Solutions for Vendor Driven Applications and Support the Application Operations. You Will Collaborate with Cross-functional Teams, Including Business Stakeholders, Operations and Development Teams, to Identify and Deliver Innovative Technology Solutions that Drive Business Growth, Enhance Operational Efficiency, and Ensure Regulatory Compliance.key Responsibilities:1. Technology Solution and Architecture Planning and Execution: Develop and Implement a Comprehensive Software Solution Aligned with the Organization Goals and Objectives. Identify Opportunities for Technology-driven Innovation and Provide Recommendations On Emerging Trends and Solutions.2. Vendor Management: Manage Relationships with Technology Vendors, Including Software Providers, System Integrators, and Consulting Firms. Evaluate Vendor Proposals, Negotiate Contracts, and Ensure Timely and Quality Delivery of Vendor Services and Solutions.3. Solution Design and Architecture: Lead the Design and Architecture of Technology Solutions, Ensuring Alignment with Business Requirements, Scalability, Security, and Reliability. Evaluate and Select Appropriate Technologies, Platforms, and Frameworks to Support Solution Development.4. Project and Program Management: Oversee the End-to-end Project and Program Management Lifecycle for Technology Solution Initiatives. Define Project Scope, Timelines, Budgets, and Resource Requirements. Monitor Project Progress, Identify Risks, and Implement Mitigation Strategies.5. Stakeholder Management: Collaborate Closely with Business Stakeholders to Understand Their Requirements, Objectives, and Pain Points. Translate Business Needs Into Technology Solution Requirements and Ensure Effective Communication and Engagement Throughout the Solution Development Lifecycle.6. Solution Development and Implementation: Oversee the Development and Implementation of Technology Solutions, Including Custom-built Applications, Integration Projects, and Third-party Software Deployments. Ensure Adherence to Coding Standards, Quality Assurance, and Testing Best Practices.7. Regulatory Compliance: Ensure Technology Solutions Comply with Relevant Regulatory Requirements, such as Sebi Guidelines and Exchange Guidelines or Any other Industry-specific Regulations in the Broking Sector. Stay Updated On Regulatory Changes and Drive Compliance Initiatives.8. Performance Monitoring and Optimization: Establish Mechanisms to Monitor the Performance and Effectiveness of Technology Solutions. Implement Continuous Improvement Processes to Optimize Solution Performance, Scalability, and User Experience.9. Team Leadership and Management: Build and Lead a High-performing Technology Solutions Team. Provide Guidance, Mentorship, and Support to Team Members, Fostering Their Professional Growth and Creating a Collaborative and Innovative Work Culture.10. Technology Trends and Innovation: Stay Abreast of Emerging Technologies, Trends, and Industry Best Practices. Evaluate Their Applicability to the Broking Firm's Technology Landscape and Make Recommendations On Adopting Innovative Solutions to Drive Business Growth and Operational Excellence.qualifications and Experience: Bachelor's or Master's Degree or Equivalent in Computer Science, Information Technology, or a Related Field. Overall 12+ Years Experience in Technology Solution Design, Architecture, and Delivery, Minimum 5+ Years Within the Amc, Broking or Financial Services Industry. Strong Knowledge of Technology Platforms, Frameworks, and Software Development Methodologies. Familiarity with Fintech Ecosystem Working for Broking Systems, Trading Platforms, and Financial Market Data Feeds Experience in Project and Program Management, with a Track Record of Successfully Delivering Technology Solutions On Time and Within Budget. Excellent Leadership and Team Management Skills, with the Ability to Motivate and Inspire Teams to Achieve High Performance. Strong Analytical and Problem-solving Abilities, with a Focus On Delivering Innovative and Value-driven Technology Solutions. Excellent Communication and Interpersonal Skills, with the Ability to Effectively Engage with Stakeholders At all Levels. Familiarity with Regulatory Standards and Guidelines Relevant to the Broking Industry, such as Sebi Guidelines, Exchange Processes as Applicable for Technology Stack, is Necessary Certifications in Relevant Technologies, Project Management, or Enterprise Architecture Frameworks (e.g., Togaf) Would Be Beneficial.

Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasetsAbility to lead end-to-end implementation projects and manage cross-functional teams effectively.Experience in process analysis, optimization, and mapping for operational efficiency.Strong client-facing communication and stakeholder management capabilities.Good expertise in financial operations processes and workflows with proven implementation experience.

Job Title: Program Manager Non Tech Location: Bangalore,PuneWork Mode WFO (5 days a week)Job Description-Qualifications: MBAExp: 4+ YearsNP: immediate to 15 daysThe candidate should have prior experience at Accenture, Big 4, MBB consulting, or consulting experience with reputable companies. The person should have and MBA and strong communication skills.4+ years of experience in Program(Event) Management or Consulting, especially employee centric programs.Experience managing large scale events and the branding/marketing needed along with it.Proven track record of planning and leading strategic cross org initiatives.Key Responsibilities Drive large scale Employee events such as Townhalls, Hackathons, All hands, conferences etc to create delight and prideDrive cross-organizational initiatives to land cultural tenets with the employees.Be the advocate for Employees and their Experience with Leaders and all Partner teams- Partner with IT, Finance, Facilities, and Workplace teams to ensure smooth day-to-day operations and a consistent, high-quality employee experience.Support Site Leadership team in enabling a great work culture.RequirementsCandidates for this role exhibit an expertise in few of the capabilities listed below and are willing to sharpen their skills across these areas.Program Management Skills Ability to see the large picture and design intent-based programs to collectively address employee experience and engagement objectives. Ability to design and enforce sustainable & inclusive processes that address gaps.Leadership & Collaboration skills to build consensus, enlist & enroll stakeholders to drive organization-wide initiatives with the support of cross-functional virtual teams. Influencing without authority is a key trait needed for this role.Planning Execution skills for using resources effectively in a constrained environment to deliver various events at scale, including overseeing the program's financial aspects of budgeting. forecasting and working with vendor partners.Strong Communication skills to create energy and awareness around the programs at site as well as capturing updates across communication channels.Empathy & Curiosity to connect deeply with employee cohorts to get a pulse of the sentiment in the org, understand their challenges and work successfully across a range of stake holders from junior employees to leadership team.Interested candidates mail your resume to mohit.kumar@firstmeridianglobal.com

Responsibilities and Duties:- Following the LP4Y pedagogy, you will take part in coaching a team of 18 Young adults toward their social and professional inclusion :- Pedagogy and follow-up of the Young Adults, so that they gain confidence in their capacity to act and therefore find and keep a decent job: personal money management, - Development of a Micro-Company Initiative (social entrepreneurship) to enable them to develop soft and hard skills.- Partnership development to create and develop an integration ecosystem for the Youth.- Organization, management and reporting of the program activities.- Budgeting and budget management of the program activities. Profile:- Education: Bachelors and/or Masters directly linked to the mission would be an asset for the mission but it is not required. Your whole profile will matter. - At least 24 years old.- Work experience in the corporate sector will be appreciated.- Motivated and proactive profile who likes challenges and works in autonomy.Benefits:- Salary : 20 000 INR/month (non negotiable) before taxes through bank transfer (not negotiable). Potential increase after one year. - Professional transportation when needed (partners meetings, Youth activities, yearly seminar, etc.)- Accommodation - Basic food in the center

Your Role:Lead day-to-day operations and ensure program excellenceManage cross-functional teams and internal coordinationOptimize systems, workflows, and resource planningDrive quality, feedback, and process innovationAlign operations with the foundations transformational missionWhat You Bring:7+ years of experience in operations or program managementStrong team leadership & problem-solving skillsAbility to manage multiple projects and timelinesAlignment with our values and purpose-driven workProficiency in digital tools & systemsWhy Join Us? Work closely with the Founder & leadership teamCreate real impact in peoples livesBe part of a dynamic, mission-led environmentShape the future of personal leadership in India

Job Summary:The F&B Manager is responsible for overseeing all aspects of the food and beverage operations within the establishment. This role involves managing staff, ensuring excellent customer service, controlling inventory and costs, and maintaining the high standards of hygiene and safety. The F&B Manager will work closely with kitchen staff, servers, and management to create a memorable dining experience for guests.Key Responsibilities:- Operational Management:- Oversee daily operations of food and beverage outlets, ensuring efficient service and satisfactory guest experiences.- Develop and implement standard operating procedures for F&B operations.- Menu Development:- Collaborate with the culinary team to design, update, and standardize menus based on current trends, seasonal availability, and guest preferences.- Conduct regular reviews of menu items and pricing to maximize profitability.- Customer Service:- Ensure exceptional customer service by training staff, monitoring performance, and responding to guest feedback promptly.- Develop and implement strategies to enhance the dining experience and increase customer satisfaction.- Staff Management:- Recruit, hire, train, and supervise F&B staff, including servers, bartenders, and kitchen personnel.- Conduct regular performance evaluations and provide coaching and support to employees.Inventory Control:Manage inventory levels, ordering, and stock rotation to minimize waste and ensure supplies are readily available.Conduct regular inventory checks and adjust purchasing as necessary.Compliance and Safety:Ensure compliance with food safety regulations, health codes, and company policies.Conduct regular inspections of F&B operations to maintain cleanliness and hygiene standards.

We are seeking a Program Manager Internship Program to lead and manage our continuous intern pool. This role is responsible for end-to-end internship management, including sourcing, onboarding, task assignments, learning tracking, and knowledge transfer between intern cohorts. The ideal candidate is proactive, detail-oriented, and passionate about talent development, ensuring that both learning objectives and business goals are met effectively.Key ResponsibilitiesIntern Sourcing & Relationship Management Establish and maintain strong partnerships with business schools, colleges, and universities to source top intern talent. Represent the company at campus recruitment events, job fairs, and networking sessions. Develop and execute a structured outreach strategy to ensure a steady pipeline of high-quality interns.Internship Program Management Oversee the full lifecycle of the internship program, from recruitment to offboarding. Develop and maintain a structured internship roadmap, ensuring alignment with business needs. Track intern performance, learning progress, and business task completion.Onboarding & Training Ensure a smooth onboarding experience for all interns, including orientation and training sessions. Assign interns to appropriate teams, considering their skills, learning goals, and business requirements. Develop and maintain structured learning modules, tracking completion and effectiveness.Task & Performance Management Assign business and learning tasks to interns, ensuring timely completion. Monitor progress and provide regular feedback to interns and their mentors. Address performance issues and ensure interns receive the support needed to succeed.Intern Pipeline & Knowledge Transfer Proactively plan for upcoming intern batches to ensure continuity. Implement a seamless knowledge transfer process between outgoing and incoming interns. Maintain comprehensive documentation of ongoing projects.

Skills Required Functional PMO and non IT experience with experience in project governance and frameworks. Global stakeholder management, end to end project management, end to end project lifecycle, cost and budget management send resume on sourcing@a-square.co.in

We are seeking a results-driven Affiliate Marketing Manager to join our dynamic marketing team. The ideal candidate will be responsible for developing, managing, and optimizing affiliate programs to drive traffic, increase sales, and build strong partnerships. You will work closely with affiliates, partners, and internal teams to ensure our affiliate strategies align with company objectives and performance goals.Key Responsibilities:Affiliate Program Management: Develop and manage affiliate marketing campaigns, including recruitment, onboarding, and communication with affiliate partners.Optimization & Performance Tracking: Analyze affiliate performance using tools like Google Analytics and affiliate tracking software, identifying opportunities for improvement in traffic and conversion rates.Relationship Management: Build and maintain strong relationships with affiliates, ensuring effective communication, resolving issues, and optimizing partnership strategies.Negotiation: Negotiate commission structures, terms, and promotional strategies with affiliates to ensure mutual success.Campaign Development: Collaborate with the content and creative teams to develop compelling affiliate promotions, banners, and other marketing materials.Compliance & Best Practices: Ensure all affiliate activities comply with industry regulations and best practices, such as FTC guidelines and GDPR.Reporting & Analysis: Generate regular reports on affiliate performance, providing actionable insights to senior management for continuous improvement.Trend Monitoring: Stay current with industry trends, affiliate marketing tools, and best practices to ensure the program is competitive and innovative.

Heres a **concise and well-structured** 500-word **job description** for **Placement**, ensuring clarity while covering all mandatory points. --- # **Merchant Lending Partnerships Manager** **Company:** BharatPe **Experience:** 3-5 Years (Preferably in Financial Services) **Education:** Bachelors Degree from **Tier-1 Institutes (IIT/NIT)**, MBA Preferred **Employment Type:** Full-time ## **Job Role** The **Merchant Lending Partnerships Manager** will develop and manage partnerships with **NBFCs**, ensuring smooth integration, regulatory compliance, and business expansion. The role requires **strategic thinking, program management expertise, stakeholder collaboration, and financial acumen**. **Key Responsibilities** # **1. NBFC Partnerships & Business Growth** - Identify, evaluate, and onboard **NBFC partners** to expand lending capabilities. - Develop strategies to **maximize business growth with NBFCs**. - Build strong relationships with **CXO-level executives** at partner NBFCs. - Work closely with **internal teams** (Risk, Product, Finance, Legal, Payments) to ensure seamless collaboration. ### **2. Compliance & Process Management** - Ensure **regulatory and internal compliance** in all lending partnerships. - Develop and implement **scalable processes** for efficient partner management. - Prepare compelling **business proposals and presentations** for NBFC partners. - Oversee **NBFC onboarding and integration**, ensuring smooth execution. ### **3. Stakeholder & Dispute Management** - Work with **cross-functional teams** to facilitate smooth **partner onboarding and operations**.

Looking for an experienced Team lead/Manager to lead/Manage a team of 12-15 Telecalling Team membersExperience : 2-7yearsIndustry: FMCGMin. Qualification: GraduateGo getter, Excellent communication skills, Strategic thinker, Target oriented, Marketing acumen, Sales drivenSalary is not a constraint for the right candidate.Incentives : Performance basedNotice period : 30 daysImmediate joiner

YOU HAVE TO WORK ON WHATSAPP MARKETING

Company Name: BharatPeRequired Skills: Client Acquisition,Data Analysis,Loyalty Program Experience,Sales Strategies,Marketing PlansJob Summary: Develop sales strategies to increase business revenue. Identify potential customers to generate new business opportunities. Develop and implement marketing plans for business growth. Maintain broad knowledge of competitive markets and sales techniques. Coordinate with various groups within the company to meet sales target. Determine budget and timeframe for the business project. Develop and maintain excellent customer relationships. Understand customer needs and provide optimum business solutions. Understand Financial modelling & seamlessly execute ProjectsList of Duties And Responsibilities(That are significant in achieving the objectives of the job)1. Engage closely with all Prospects2. Grow the new business vertical for PAYBACK India.3. Maintain healthy conversion rates (pipeline management)4. Understand Loyalty landscape of India and address specific industry clients needs accordingly5. Contracting and on-boarding new clients6. Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reportsExperience Required(Minimum relevant or equivalent industry experience required - scope and duration)Critical: Minimum +8 years of industry experience.Minimum Qualification: GraduateMasters in Sales and marketing PreferredSkills, Abilities, And Competencies(Required to successfully perform this job)1. Good Understanding of Retail loyalty / Employee rewards / Trade loyalty or services business2. Good understanding of different industries in India3. Should be able versatile and adaptable4. Client engagement skills to enhance existing business5. Sales acumen6. Negotiation tactics7. Project management & execution skills8. Good presentation skills.9. Good understanding of MS office

Please find below the details of PMO Delivery Manager (Senior Manager level)Requirement : We are looking for profiles with strong end to end project management experience (Functional/Non-Technical/Non-IT) experience with excellent communication skills.Job Title PMO Delivery Manager(Senior Manager level)No. of positions - 1Location GurgaonExperience Required - Minimum 10 yrs and upto 16 years Shift Timings - Monday to Friday UK Shift (IST 01:30 PM to 10:00 PM / IST 02:30 PM to 11:00 PM (daylight saving).Work Mode Hybrid(50%)Mandatory skillset Overall 10+ yrs of experience in PMO along with Transformation experience.