IT Software Jobs

Proven experience in IT Sales (minimum 2 years).Strong communication, presentation & negotiation skills.Knowledge of IT products/services (Software, Hardware, Networking, Cloud, etc.).Ability to handle the complete sales cycle independently.Self-motivated, target-driven, and customer-oriented.

We are seeking an experienced Team Leader to lead and manage the sales process, ensuring high team performance, customer satisfaction, and achievement of business goals. This role is responsible for driving sales operations, leading revenue function teams, monitoring call center performance, and maintaining key sales metrics to improve team productivity and revenue outcomes.As a Team Leader, you will lead and motivate the team to achieve sales targets, monitor performance through sales conversion ratios and revenue pipelines, handle customer escalations, and collaborate with cross-functional teams to ensure a seamless sales process. You will also leverage CRM systems, performance reporting, and coaching to enhance team efficiency while delivering an exceptional customer experience.Key ResponsibilitiesLead and manage the Sales team to achieve and exceed sales targets.Monitor team performance and provide regular coaching, feedback, and performance improvement guidance.Handle escalated customer issues and ensure timely and satisfactory resolution.Collaborate with internal teams to ensure a seamless and efficient sales process.Stay updated on industry trends and customer needs to improve team performance.Prepare and present regular reports on team performance and departmental metrics.Monitor and maintain Sales Conversion Ratios, including Lead-to-Deal and Deal-to-Won performance on an agent-wise basis.Maintain and monitor the Agent-wise Revenue Pipeline.Experience RequiredMust HaveMinimum 7 years of overall work experience.Minimum 3 years of experience in a Team Leader role.Experience leading Revenue Function teams.Experience working in a Call Centre environment.PreferredExperience in a similar industry.Skills RequiredMust HaveStrong leadership and team management skills.Understanding of Call Centre Metrics.Effective communication and interpersonal skills.Ability to handle customer escalations and ensure customer satisfaction.Knowledge of CRM systems and industry-specific tools.PreferredStrong analytical skills to evaluate team performance and make data-driven decisions.

**Job Title:** Junior IT System Manager**Location:** Bandra West, Mumbai**Experience Required:** 1-2 Years**Employment Type:** Full-Time**Job Summary:**We are seeking a proactive and detail-oriented **Junior IT System Manager** to handle day-to-day IT operations and ensure smooth functioning of the companys IT infrastructure. The ideal candidate should have basic hands-on experience in managing systems, troubleshooting issues, and supporting overall IT operations.**Key Responsibilities:*** Manage and support daily IT operations across the organization* Handle installation, configuration, and maintenance of computer systems and networks* Troubleshoot hardware and software issues in a timely manner* Manage office IT infrastructure including desktops, laptops, printers, and networking devices* Ensure proper functioning of internet connectivity, routers, and servers* Provide technical support to employees for IT-related queries and issues* Assist in system upgrades, software installations, and updates* Maintain IT inventory and ensure proper documentation of systems and assets* Ensure data backup and basic security protocols are followed* Coordinate with external vendors for IT support when required**Requirements:*** Graduate in IT, Computer Science, or a related field* 1-2 years of relevant experience in IT support or system management* Basic knowledge of networking, hardware, and operating systems* Strong troubleshooting and problem-solving skills* Good communication and coordination abilities* Ability to work in a fast-paced environment**Additional Information:*** Immediate joiners will be preferred

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Company Descriptionhiring for our IT ClientJob Description Location: Andheri east, Mumbai Employment Type: Full-TimeTimings: 9 am to 6 pm Experience: Max 2 Years (Freshers Not Eligible)Interview mode : 2 Rounds face to face interiewsJob SummaryWe are looking for a motivated Inside Sales Executive to drive business growth through lead generation, client engagement, and sales of Cloud and SaaS solutions. The ideal candidate should have prior experience in IT, ITES, Software, SaaS, Cloud, or Technology Solution sales.Key ResponsibilitiesLead Generation & ProspectingIdentify and research potential customers and business opportunities.Engage with inbound and outbound leads through Email, WhatsApp, Online Chat, and Phone calls.Qualify prospects and schedule discussions with decision-makers.Client EngagementPresent and explain AWS, Microsoft Azure, Google Workspace, and related cloud solutions to prospective clients.Build and maintain strong customer relationships.Understand customer requirements and recommend suitable solutions.Sales Pipeline ManagementManage and track leads through the sales cycle.Maintain accurate records of customer interactions in CRM systems.Ensure timely follow-ups and lead conversions.CollaborationWork closely with marketing and technical teams to support customer acquisition and retention initiatives.Coordinate with implementation teams for smooth project handovers.Target AchievementAchieve monthly and quarterly sales targets.Drive New Sales, Renewals, Upselling, Cross-selling, and Customer Retention.Contribute to business growth through customer acquisition and relationship management.Market IntelligenceStay updated on industry trends, competitor activities, and cloud technology offerings.Develop a strong understanding of AWS, Azure, Google Workspace, and SaaS solutions.Required Skills & QualificationsBachelor's Degree in Business, Marketing, IT, or a related field.1-2 years of Inside Sales, IT Sales, SaaS Sales, Software Sales, Cloud Sales, or Technology Sales experience.Excellent communication, presentation, and negotiation skills.Proven ability to achieve sales targets and KPIs.Hands-on experience with CRM tools and Microsoft Office.Familiarity with AWS, Azure, Google Workspace, Cloud Solutions, or SaaS Products is highly preferred.Preferred ProfileSelf-motivated and target-driven professional.Strong relationship-building and customer engagement skills.Ability to work in a fast-paced and growth-oriented environment.QualificationsBE in IT or equivalent

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. **Diagnosing Issues:** You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. **Repairing Hardware:** You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. **Software Installation:** You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. **Customer Support:** You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. **Maintaining Records:** You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

As an IT Support Executive, you will play a key role in assisting users with their technology needs and resolving various IT issues.**Key Responsibilities:**- **User Support:** Provide direct technical support to staff, helping them with issues related to hardware, software, and network connectivity.- **Troubleshooting:** Diagnose and resolve problems efficiently, ensuring minimal disruption to daily operations. This includes both onsite and remote support.- **System Maintenance:** Perform regular checks and maintenance on IT equipment and infrastructure to ensure optimal performance.- **Documentation:** Maintain accurate records of support requests and resolutions in the ticketing system to track issues and improve future responses.- **Equipment Setup:** Assist in setting up new computers and peripherals, ensuring all systems are configured appropriately for user needs.- **Training:** Educate users on IT policies and best practices to enhance their knowledge and improve security protocols.**Required Skills and Expectations:**- **Technical Knowledge:** A basic understanding of computer systems, networks, and troubleshooting methodologies is essential. Familiarity with various operating systems and software applications is a plus.- **Communication Skills:** Strong verbal and written communication abilities to effectively explain technical information to non-technical users.- **Problem-Solving Skills:** Ability to think critically and analyze issues to find practical solutions quickly.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Adaptability:** Must be open to learning new technologies and processes in a fast-paced work setting.

We are seeking an enthusiastic IT Sales Executive to join our team. This role is perfect for individuals with 1 to 4 years of experience in IT sales, who are looking to leverage their skills to drive business growth from a home-based setup. **Key Responsibilities:**- **Lead Generation:** Identify and target potential clients by researching industries and markets to build a pipeline of new business opportunities.- **Client Engagement:** Establish and nurture relationships with clients to understand their IT needs and present suitable solutions.- **Sales Presentations:** Prepare and deliver engaging presentations to showcase our products and services, demonstrating how they meet client requirements.- **Negotiation and Closing:** Negotiate terms of contracts and close sales in a way that benefits both the customer and the company.- **Market Analysis:** Stay updated with industry trends and competitor activities to identify new sales opportunities and strategies.**Required Skills and Expectations:**Candidates should have a strong understanding of IT products and solutions. Excellent communication and interpersonal skills are essential for building rapport with clients. A proactive approach to problem-solving and the ability to work independently are also crucial. Candidates should be well-organized and able to manage their time effectively, ensuring all sales activities are executed efficiently. Proficiency in using sales software and tools will be an added advantage.If you are passionate about IT sales and possess the drive to succeed, we would love to hear from you.

Handling onsite service calls for branded Laptop, Desktop & Monitor

Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.

A software sales professional sells software solutions, identifies client needs, educates customers, and drives revenue growth through relationship-building and strategic sales activities.Key ResponsibilitiesSoftware sales roles involve a combination of technical knowledge, sales expertise, and customer relationship management. Typical responsibilities include:Lead Generation and Prospecting: Identifying potential clients through research, cold calling, email outreach, and social selling to build a pipeline of qualified leads. Product Education: Understanding software features, updates, and differentiators to educate clients and answer technical or ROI-related questions. Sales Process Management: Managing the full sales cycle from initial contact to closing deals, including preparing proposals, conducting demos, and negotiating contracts. Customer Relationship Management: Building and maintaining long-term relationships to ensure client satisfaction, retention, and upsell opportunities. Collaboration: Working closely with marketing, account managers, and sales teams to align strategies and optimize outreach efforts. Reporting and CRM Usage: Tracking interactions, managing leads, and reporting performance metrics using CRM tools.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

identify and qualify new business opportunities through research, networking, and outreach.Conduct consultative sales meetings to understand client needs and present tailored software solutions.Deliver engaging product demos that highlight value and ROI.Collaborate with the marketing team to develop targeted campaigns and follow up on leads.Negotiate contracts, manage the sales pipeline, and consistently meet or exceed sales targets.Maintain strong, long-term relationships with clients to encourage renewals and upselling.Use CRM tools (e.g., Salesforce, HubSpot) to track activities, forecast sales, and report progress.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Core ResponsibilitiesTeam Management: Supervise and mentor a team of sales professionals, providing daily guidance and conducting performance reviews.Target Achievement: Take ownership of the team's monthly, quarterly, and annual sales targets; develop actionable plans to bridge any gaps.Lead Management: Oversee the distribution of leads, ensuring high conversion rates and timely follow-ups by the team.Strategy & Planning: Identify new market opportunities and customer segments; collaborate with marketing to refine outreach strategies.Sales Coaching: Conduct regular training sessions on negotiation skills, product knowledge, and objection handling.Reporting: Prepare detailed sales reports, pipeline forecasts, and productivity metrics for senior management.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

Responsibilities:Business Development & Lead Generation:Proactively identify and generate new sales leads through various methods including cold calling, email outreach, networking events, referrals, and market research.Explore and target potential clients across various industries (e.g., manufacturing, healthcare, education, retail, SMBs) in Nashik and surrounding areas.Qualify leads to ensure alignment with our service offerings and target client profiles.Client Relationship Management:Build and maintain strong, long-lasting relationships with new and existing clients.Understand customer business requirements, pain points, and technological needs to propose suitable IT solutions.Act as a primary point of contact for client queries and ensure high levels of customer satisfaction.Product/Service Knowledge:Develop and maintain a deep understanding of our full range of IT products, services, and solutions, including their features, benefits, technical specifications, and pricing.Effectively communicate the value proposition of our offerings to prospective clients.Stay updated on industry trends, new technologies, and competitor offerings.Sales Presentations & Proposal Development:Prepare and deliver compelling sales presentations, product demonstrations, and solution walkthroughs tailored to individual customer needs.Craft persuasive sales proposals, quotations, and commercial offers, ensuring accuracy and alignment with client requirements.Negotiation & Closing:Effectively negotiate terms and conditions with clients to reach mutually beneficial agreements.Confidently close sales deals to achieve and exceed assigned sales targets and revenue goals.Sales Reporting & Forecasting:Maintain accurate records of all sales activities, client interactions, and pipeline status in the CRM system.Prepare regular sales reports, forecasts, and market feedback for management review.Cross-functional Collaboration:Liaise with the technical/delivery team to ensure proposed solutions are feasible and can be successfully implemented.Collaborate with the marketing team to align sales efforts with ongoing campaigns and leverage marketing collateral effectively.Market Intelligence:Gather and provide feedback on market demands, competitive landscape, and client needs to inform product development and strategic planning.Local Communication:Communicate clearly and effectively with clients, internal teams, and stakeholders. Fluency in Marathi and Hindi is essential for local market engagement. Good English proficiency is required for professional communication, presentations, and technical documentation.

Proven experience in IT Sales (minimum 2 years).Strong communication, presentation & negotiation skills.Knowledge of IT products/services (Software, Hardware, Networking, Cloud, etc.).Ability to handle the complete sales cycle independently.Self-motivated, target-driven, and customer-oriented.