Fresher Inbound Voice Process Jobs

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.

As a Tele Caller, you will be responsible for engaging with potential customers over the phone to promote products and services. This role is essential for driving sales and ensuring customer satisfaction.Key responsibilities include: - Making Outbound Calls: You will conduct calls to prospective clients, sharing product details and encouraging them to make purchases.- Sales Generation: Focus on converting calls into sales, with incentives awarded for each sale made, providing motivation to meet and exceed targets.- Customer Follow-up: After initial contact, you will reach out to prospects again to assist with any queries and encourage them to finalize purchases.- Maintaining Records: Keeping track of calls made, results achieved, and customer feedback will be necessary for improving communication strategies.Required skills include:- Communication Skills: Strong verbal communication skills are essential as you will be interacting with a diverse range of customers.- Persuasiveness: You must be able to persuade and influence potential customers to consider your products.- Basic Computer Skills: Familiarity with computer-based tools for data entry and record-keeping is needed.- Problem-solving Ability: Quick thinking and the ability to address customer queries and concerns effectively is important.Expectations for this role include a full-time schedule working from the office in KK Nagar, Madurai. You should be a female graduate, and no prior experience is required, making this a great opportunity for fresh graduates looking to start their careers.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

We are looking for a dedicated and motivated female Telecaller to join our team in Vadodara. This full-time position is ideal for freshers who have completed their 10th grade and are eager to begin their career in a dynamic environment.Key Responsibilities: - Customer Interaction: Engage with potential customers over the phone to understand their needs and promote our services effectively. - Lead Generation: Collect and manage leads from various sources, ensuring accurate and timely follow-up to convert them into clients. - Data Entry: Maintain accurate records of customer interactions and update our database to reflect any changes or follow-ups required. - Feedback Collection: Gather feedback from customers about our services and relay this information to the management team for improvements. - Team Collaboration: Work closely with team members and supervisors to meet daily goals and improve performance.Required Skills and Expectations: Candidates should possess excellent verbal communication skills and have a pleasant phone demeanor to engage customers positively. A strong willingness to learn and adapt to new processes is essential. Familiarity with basic computer functions is preferred but not mandatory. The ideal candidate should be punctual, motivated, and capable of working well in a team environment, contributing to collective goals. A proactive approach to problem-solving and the ability to handle rejection gracefully are important traits for this role.

We are looking for a motivated Tele Caller to join our team in Thane, India. This entry-level position is suitable for candidates with minimal experience and requires only a 12th-grade education. As a Tele Caller, your primary responsibility will be to communicate with customers over the phone. You will provide information about our products or services, assist with inquiries, and promote our offerings to potential customers. Your role will involve making outbound calls, listening actively to customer needs, and maintaining a positive relationship to encourage sales.Key responsibilities include:1. Making Outbound Calls: You will reach out to potential customers to introduce our products or services, aiming to generate interest and leads.2. Customer Support: Answer questions and provide information about our offerings, ensuring customers have a clear understanding of our products.3. Data Entry: You will maintain accurate records of customer interactions and update our database with relevant information.4. Feedback Collection: Gather customer feedback to improve services and identify opportunities for growth.Required skills include excellent verbal communication, basic computer proficiency, and the ability to listen and respond effectively to customer needs. You should be friendly, professional, and goal-oriented, with a strong desire to learn and develop your skills. A positive attitude and resilience to handle rejections are also important. This role requires a commitment to delivering exceptional customer service while working in a team environment.

As a Telesales Executive, you will play a key role in driving sales through effective communication and customer engagement. This position is based in Sanpada and is suitable for individuals with 0 to 2 years of experience. Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential customers to promote products and services, aiming to generate interest and sales.- Engage Customers: Establish a friendly rapport with customers, understanding their needs and providing tailored solutions that meet those needs.- Maintain Client Records: Keep organized records of customer interactions, inquiries, and sales to ensure follow-up and effective sales tracking.- Manage Objections: Handle customer concerns and objections gracefully, using persuasive techniques to overcome barriers to sale.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals and metrics, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: You must clearly articulate the features and benefits of products while actively listening to customer needs.- Persuasion Ability: Being able to convince customers of the value of our offerings is essential for success in this role.- Basic Computer Skills: Familiarity with using computers and software applications is necessary for maintaining customer records and tracking sales.- Team Player: Collaborate effectively with team members to share insights and strategies to improve performance.- Positive Attitude: Maintain an enthusiastic and positive outlook, which is crucial in creating a pleasant experience for customers and achieving sales results.

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!

Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005

We are seeking a dedicated Telecaller Executive to join our team in Lucknow. This role is ideal for individuals who enjoy communicating and building relationships over the phone. No prior experience is required, making it a great opportunity for freshers.Key Responsibilities:1. Outbound Calling: You will make calls to potential customers, introducing them to our products and services and explaining their benefits clearly.2. Customer Interaction: Engage with customers to understand their needs and queries, providing accurate information and assistance to foster trust and rapport.3. Lead Generation: Identify and generate quality leads through telephone conversations, ensuring a steady flow of potential clients for the sales team.4. Data Entry: Maintain accurate records of conversations and interactions in our database, ensuring all information is up-to-date and accessible to the team.5. Feedback Collection: Gather customer feedback on products and services to help improve our offerings and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and persuasive phone manner. Being organized and detail-oriented is essential for maintaining accurate records. Basic computer knowledge is a must, along with the ability to work collaboratively in a team environment. A positive attitude and willingness to learn will be crucial for success in this role.

Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred

* Handle inbound and outbound calls to prospective students.* Follow up on student enquiries from CRM/back-office data.* Explain course details, fees, schedules, and placement support.* Conduct regular follow-ups via calls and WhatsApp.* Update lead status and student information in the CRM.* Respond to student and parent queries professionally.* Build and maintain positive student relationships.* Convert enquiries into admissions and achieve targets.* Prepare and submit daily call and follow-up reports.

About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.Key Responsibilities:- Make Outbound Calls: Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- Handle Inbound Queries: Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- Maintain Call Records: Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- Achieve Targets: Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- Provide Feedback: Share insights from customer interactions with the team to help improve services and products based on customer needs.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience