Inbound Calls Job Vacancies in Ahmedabad

Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls

Lead generateOutbound and inbound Coordinates with client Handlingclient Make outbound calls to promote and sell products or services. Address customer queries, negotiate deals, and meet sales targets. Maintain detailed call records and follow up with leadseffectively.

- Handle customer inquiries: Customer care agents are responsible for responding to customer inquiries and addressing their concerns or questions in a timely and professional manner. This includes answering phone calls, responding to emails, and communicating via live chat.- Provide product information: Customer care agents should have a good understanding of the company's products or services in order to effectively provide accurate information to customers. They need to be able to explain product features, benefits, and pricing to potential buyers.- Process orders and returns: Customer care agents assist customers with placing orders, processing payments, and handling returns or exchanges. They should be able to navigate the company's order processing system efficiently and accurately.- Resolve customer complaints: Customer care agents need to have strong problem-solving skills to effectively address customer complaints or issues. They should be able to listen to customer concerns, empathize with their situation, and work towards finding a satisfactory resolution.- Strong communication skills: Customer care agents must have excellent verbal and written communication skills to effectively interact with customers. They should be able to articulate information clearly and professionally.- Patience and empathy: Dealing with customer inquiries and complaints can be challenging, so customer care agents need to have patience and empathy when interacting with customers. They should be able to remain calm and composed in all situations.

RAMI INTERNATIONAL is a FOOD PROCESSING MANUFACTURING COMPANY. Here we are manufacturing Garlic Peeling and Cashew Processing machinery and also exporting them to all over India. As an Inside Sales Engineer, you will be responsible for the communication with the customers who were already interested for our products.Key responsibilities include:- Understanding customer needs and providing technical expertise to help them make informed purchasing decisions.- Collaborating with the sales team to generate leads and close sales deals.- Providing product demonstrations and presentations to potential customers.We are looking for a candidate with a diploma in engineering and 0-1 years of experience in a technical sales role. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. You should also be comfortable working in an office setting in Ahmedabad, Vatva GIDC PHASE 4.

The Sales Executive will be responsible for generating leads, making outbound and inbound sales calls, and conducting direct marketing activities in Nikol, Ahmedabad. The role requires at least 1-2 years of experience in sales and marketing, with a focus on lead generation and closing sales. The ideal candidate should have strong communication skills, be adept at cold-calling and customer relationship management, and be able to work independently to meet sales targets. A 12th pass qualification is required, and the role is open to female candidates who are willing to work full time from the office location.

We are looking for a Customer Relationship Executive to join our team at Grow More Agrichem India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Agriculture. The role offers 18000 - 20000 and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements:The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Job description:Job Title: Telecalling Sales ExecutiveLocation: Navrangpura, Ahmedabad (Work From Office Only)Experience: Minimum 1 Year of experienceCompany: Trakky Online Salon Service Booking PlatformAbout Trakky:Trakky is a fast-growing beauty-tech startup revolutionizing how customers discover and book salon services online. We re on a mission to simplify and digitalize the salon appointment experience across India.Role Overview:We are seeking a motivated Telecalling Sales Executive to connect with potential salon partners and assist in onboarding them to the Trakky platform. This is an in-office role for candidates who are persuasive, organized, and comfortable communicating over the phone.Key Responsibilities:Call potential salon leads to explain Trakkys services and benefitsConvert warm leads into partner salons through effective pitching and follow-upsMaintain records of calls, follow-ups, and conversions in the CRM systemAssist with onboarding and collecting required partner documents or informationAchieve daily/weekly targets for calls and successful onboardingProvide basic post-onboarding support or coordination to salon partnersRequirements:Good communication skills in Hindi/Gujarati (English is a plus)Confident phone presence and convincing abilityPrior experience in telecalling or telesales is preferredBasic computer knowledge (Excel, Google Sheets, CRM)Ability to work independently and meet targetsFriendly, persistent, and professional attitudeWork Details:Work Mode: Work From OfficeLocation: Navrangpura, AhmedabadWorking Days: Monday to SaturdayTimings: 11:00 AM 8:00 PM(varies as per Businessrequirement)

Manage incoming phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Outbound Sales Calls: Contact potential customers to introduce products or services, generate interest, and close sales.Inbound Sales Support: Answer calls from prospective customers, providing information and converting inquiries into sales.Lead Generation: Identify and target potential clients through cold calling or following up on marketing campaigns.Customer Relationship Management: Build and maintain strong relationships with existing clients, providing ongoing support and upselling where appropriate.Product Knowledge: Develop in-depth knowledge of products or services being sold to answer questions and highlight features/benefits.Sales Targets: Meet and exceed individual sales quotas or performance goals.Record Keeping: Maintain accurate records of interactions, sales, and customer information in a CRM system.

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

1. Work on dialer and call on database to generate prospects for home loan2. Appointment generation for prospects and assignment to field team for visit.3. Track working of filed officer for appointment, document collection4. File status tracking till submission of documents to credit and serial no. generation.5. Complete login time of 9 hours per day

Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.

Knowledge of software, digital marketing

Responsible for Taking inbound calls from customers in US and UK (International Voice/Semi-voice Process)Learn and practice on existing and new products offeredClient Relationship Management via direct interactions with the clients Thoroughly Learn functions of software and products offered to customersCo-ordinate with other departments to resolve customer queries and fulfil needsComplete all assigned customer tickets timely and ensure customer satisfaction

Are you a dynamic and enthusiastic individual with excellent communication skills? Do you have a passion for helping people and a knack for closing deals? If so, AB Learn wants you!Position: TelecallerLocation: it's remote all over indiaType: Full-Time & Part-TimeAbout AB Learn:AB Learn is a leading provider of education applications & website. We are committed to delivering top-notch educational solutions and excellent customer service.Responsibilities:Make outbound calls to potential customersIntroduce and explain our products/servicesAnswer questions and provide information to potential clientsMaintain records of calls and client informationFollow up on leads and close salesMeet or exceed monthly sales targetsRequirements:Excellent communication skills in hindiProven experience as a telecaller or similar sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsOutstanding negotiation skillsCool-tempered and able to handle rejectionHigh school diploma; BSc/BA will be a plusWhat We Offer:Competitive salary and attractive incentivesFlexible working hoursComprehensive training programOpportunities for growth and developmentSupportive and friendly work environmentHow to Apply:If you are ready to join a vibrant team and make a significant impact, send your resume and a cover letter to ablearn.info@gmail.com or +91 95160 47156 with the subject line Telecaller Application - Your Name.Join AB Learn and help us make a difference in the world of education!

There is vacancy for tele caller in our company right now

RGTS Software is looking for enthusiastic Telecallers (Customer Support Executives) to join our team. As a Telecaller, you will be responsible for providing excellent customer support and assistance. You will engage with customers over the phone to address their queries, resolve issues, and promote our software products.Key Responsibilities:Make outbound calls to customers and answer incoming calls.Provide product information and resolve customer inquiries.Maintain a high level of professionalism and customer service.Follow up with leads and potential customers.Record and maintain customer interaction details.

Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Hindi & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: Contract Hiring (3months) / PermanentWe need 100 by Aug23Interview Mode: Face to FaceClient: E-commerceLocation: AhmedabadHiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryHindi+ Basic EnglishFresher18000012.5k

JOB DESCRIPTION:1. Drive Business Loan sales via Tele-calling including convincing the customers & document collection.2. Explain various Business Loan products from different Banks and guide the customer in choosing the right product as per the lifestyle.3. Act as a responsible financial advisor and help the customer in taking the right decision.4. Build a long terms relationship with the customer.5. Follow the compliance & other Product/company and partner requirements.6. Follow-up with the Bank to drive logins & approval.Designation: Telesales Executive.Salary: 15,000 to 22,000Education: Graduations.Experience: o to 1 year.Locations: Ahmadabad.

Votiko Solutions Private Limited - Igniting Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.