Outbound Sales Calls: Contact potential customers to introduce products or services, generate interest, and close sales.
Inbound Sales Support: Answer calls from prospective customers, providing information and converting inquiries into sales.
Lead Generation: Identify and target potential clients through cold calling or following up on marketing campaigns.
Customer Relationship Management: Build and maintain strong relationships with existing clients, providing ongoing support and upselling where appropriate.
Product Knowledge: Develop in-depth knowledge of products or services being sold to answer questions and highlight features/benefits.
Sales Targets: Meet and exceed individual sales quotas or performance goals.
Record Keeping: Maintain accurate records of interactions, sales, and customer information in a CRM system.