Helpdesk Executive Job Vacancies in Maharashtra

Candidate has to address passengers and customers and guide them if they have any issue.

Were Hiring HR Help Desk Executive Hinjewadi Phase 1, Pune Futurism TechnologiesAre you an HR professional with 24 years of experience looking for your next opportunity? Join our dynamic HR team and be the first point of contact for employees and visitors while driving smooth HR operations! Position Details:Role: HR Help Desk ExecutiveExperience: 24 YearsDepartment: Human ResourcesReporting To: HR ManagerJoining: Immediate to 7 days Key Responsibilities: Manage HR front desk operations and assist employees, candidates, and visitors Support onboarding & offboarding processes Monitor attendance, leave management & payroll coordination Handle employee grievances and misconduct cases Ensure policy compliance & statutory adherence Drive employee engagement initiatives Maintain HR documentation for audits & inspections Must-Have Skills: Strong verbal & written communication HR operations knowledge (attendance, leave, onboarding/offboarding, grievance handling) Hands-on experience with HRMS Knowledge of labor laws & statutory compliance Professional handling of sensitive matters Nice-to-Have: MS Excel & MIS reporting Experience in employee engagement programs Audit & inspection support Interested candidates can share their updated resume at: sanyogitas@futurismtechnologies.com +91 (20) 67120700 Extn 201 / 9226554403

Handle IT support calls and maintain SLA timelines. Log and track incidents until closure. Coordinate with engineers for issue resolution. Manage scheduled maintenance activities. Maintain engineer attendance, leaves, and shift adjustmentsFEEL FREE TO CALL AT 9930693000

Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners

IT job

Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.

The Helpdesk Associate will be the first point of contact for residents, owners, and staff, providing support and assistance with various property-related inquiries and issues. The ideal candidate will have strong communication skills, a knack for problem-solving, and the ability to multitask in a fast-paced environment.Key Responsibilities: Respond promptly to inquiries from residents and property owners via phone, email, and in-person. Troubleshoot and resolve issues related to property maintenance, amenities, and services. Escalate complex issues to the appropriate departments or managers. Maintain accurate records of all interactions and actions taken. Assist with the coordination of maintenance and repair services. Provide general administrative support to the property management team.

Essential Duties and Responsibilities: Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned

Job Openings for 1 IT Helpdesk Executive Job with minimum 1 Year Experience in Kurla West, Mumbai, Computer Hardware Engineer, having Educational qualification of Higher Secondary, Other Bachelor Degree with Good knowledge in Computer Hardware Engineer etc.

IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO

Greeting visitors and assisting them with their needs- Answering incoming calls and forwarding them to the appropriate department or individual- Taking messages and delivering them promptly- Assisting with administrative tasks such as filing, data entry, and preparing documents- Coordinating appointments and managing schedules- Handling incoming and outgoing mail and packages, staff In-Out time

Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English

Provide technical support to clients experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions

Calling up stakeholders, Convince & Follow up to ensure maximum footfall for the event by pre-decided guest list & ensuring everyday all pre-decided slots are full.2. Advance Weekly planning of the guests who will be visiting. 3. Ensure registration & identification of attendees to the event. 4. Escort the guests through the center & explain project components by giving a walkthrough5. Collection of feedback & also video-bytes for promotional activities6. Should be active on social media.

Take care of day to day IT asset related operation.Keep track of IT Hardware asset allocation /Release/Dispatch/change/Replacement/ImplementationCoordinate with multiple vendors for purchase, delivery & installation /upgrade of IT assets End to end Asset management DB. Reporting

(Only for Female & Local candidates only)Urgent opening for Front Desk Executive at Dhaniraj School, Marunji (CBSE)Job Location: Marunji (Near Hinjewadi), Pune, MaharashtraQualification & Experience: Any Graduate with 2 to 3 years of front desk experience in schoolSchool Timing - 08.00am to 04.00pm (Monday to Saturday)Job Role1. Answering phone calls2. Attending parents & Visitors3. Admissions & Fees collection4. Maintaining School recordsSkills RequiredCandidate should be1. able to communicate in English, Hindi & Marathi2. Tech Savvy3.Presentable4. PunctualInterested candidates can share their resumes

1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.

Hiring for 1 Help Desk Executive Job in Goregaon Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A with Good knowledge in Have Business Awareness. ...,BE ADEPT AT MANAGEMENT,PAY ATTENTION TO DETAILS,BE PATIENT,BE WILLING TO LEARN,WORK WELL UNDER THE STRESS etc.