Help Desk Executive

WGRC

The Helpdesk Associate will be the first point of contact for residents, owners, and staff, providing support and assistance with various property-related inquiries and issues. The ideal candidate will have strong communication skills, a knack for problem-solving, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Respond promptly to inquiries from residents and property owners via phone, email, and in-person.

Troubleshoot and resolve issues related to property maintenance, amenities, and services.

Escalate complex issues to the appropriate departments or managers.

Maintain accurate records of all interactions and actions taken.

Assist with the coordination of maintenance and repair services.

Provide general administrative support to the property management team.

• Experience2 - 5 Years
• No. of Openings2
• EducationDiploma
• RoleHelp Desk Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office