Help Desk Executive

The Helpdesk Associate will be the first point of contact for residents, owners, and staff, providing support and assistance with various property-related inquiries and issues. The ideal candidate will have strong communication skills, a knack for problem-solving, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

- Respond promptly to inquiries from residents and property owners via phone, email, and in-person.

- Troubleshoot and resolve issues related to property maintenance, amenities, and services.

- Escalate complex issues to the appropriate departments or managers.

- Maintain accurate records of all interactions and actions taken.

- Assist with the coordination of maintenance and repair services.

- Provide general administrative support to the property management team.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Diploma

• Role

  Helpdesk Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office