IT Helpdesk Executive

I Vision HR Solution

1 - 3 Years
2 Openings
2.0 - 3.0 Lac/Yr
Posted 47 days ago
Face-to-Face interview
Mumbai

Key Skills

SLA Timelines Maintain Engineer Attendance Leaves and Shift Adjustments.

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Job Description

Handle IT support calls and maintain SLA timelines.

• Log and track incidents until closure.

• Coordinate with engineers for issue resolution.

• Manage scheduled maintenance activities.

• Maintain engineer attendance, leaves, and shift adjustments

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