Provide technical support for desktops, laptops, printers, and other IT peripherals.Install, configure, and troubleshoot hardware, software, and network-related issues.Manage user accounts, email configurations, and system updates.Ensure timely resolution of IT support tickets and maintain service logs.Diagnose and resolve OS, application, and connectivity issues.Assist in setting up new workstations and upgrading existing systems.Perform regular system maintenance, backups, and security updates.Coordinate with vendors for hardware repairs and replacements.Support IT infrastructure, including LAN, WAN, and VPN setups.Train employees on IT best practices and cybersecurity guidelines.