Ground Staff Fresher Jobs in Samastipur

Key responsibilities:1. Ticket booking: Responsible for booking air tickets for customers using the online booking system.- Ensure accuracy in passenger details, dates, and destinations while booking tickets.2. Providing information: Assist customers in providing information on flight schedules, fares, and availability.- Communicate effectively with customers to ensure all their queries are resolved satisfactorily.3. Handling reservations: Manage flight reservations, cancellations, and changes as requested by customers.- Process reservation changes promptly and efficiently to meet customer needs.4. Customer service: Provide excellent customer service by addressing customer concerns and issues professionally.- Handle customer complaints or issues in a timely and courteous manner.Required skills and expectations:1. Excellent communication skills to interact effectively with customers and colleagues.2. Basic computer skills to navigate the online booking system and process ticket reservations.3. Attention to detail to accurately input passenger information and flight details.4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.5. Willingness to learn and adapt to new technologies and procedures in the airline industry.

- Escorting passengers to and from aircraft: Airport ground staff are responsible for ensuring the safe and timely boarding and deplaning of passengers.- Assisting passengers with baggage: Help passengers with their luggage, ensuring it is stored securely and safely.- Communicating with flight crew and air traffic control: Relay important information between the flight crew and air traffic control to ensure smooth operations.- Ensuring the cleanliness and safety of airport facilities: Maintain a clean and safe environment for passengers and staff.- Checking boarding passes and verifying passenger information: Verify passengers' identification and boarding information to ensure the correct individuals are boarding the aircraft.Skills and Expectations:- Strong communication skills: Ability to effectively communicate with passengers and team members.- Attention to detail: Must be meticulous in verifying passenger information and ensuring safety protocols are followed.- Ability to work under pressure: Airport ground staff must be able to handle high-stress situations calmly and efficiently.- Physical fitness: This role may require lifting and moving heavy luggage, so physical stamina is important.- Customer service orientation: A focus on providing excellent service to passengers is essential in this role.

Hiring for 50 Airport Passenger Service Associate Jobs in Kolkata,Patna,Ranchi,Gaya,Bhuindhara, Samastipur,Giridih, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation,Ground Staff Activities,Air Freight,Airport Cargo etc.

1. Post - Ground Staff (CSA / PSE)Salary range 20 to 30K per MonthELIGIBILITY - Inter or Graduate Gender - Male or Female Excellent Communication Pleasant personalityheight - No Bar responsibility - TICKETING , ISSUING BOARDING PASS TAKING CARE OF THE RESERVATION COUNTER SOLVING PAX QUERIES ON GROUND ASSISTING THE PASSENGERS TILL THEY BOARD THE FLIGHT MAINTAINING LOAD AND TRIM OF THE FLIGHT ADHERING TO THE SOP WITH REGARDS TO BAGGAGE WEIGHT PERMITTED COORDINATING WITH CABIN CREW TO ENSURE SMOOTH BOARDING AND DEPARTURE OF FLIGHT. 2. Utility Handling (Ground Staff)Qualification - 10th Gender - Only Male Age - Up to 34physically and Mentally FitMo Medical History (Chronic Disease) RESPONSIBILITY: - MANAGEING BAGGAGES TO & FRO FLIGHTS INTO VEHICLES THAT TAKE THEM TO TERMINALSGENERIC MAINTENANCE AND CLEANLINESS OF FLIGHTS DURING TRANSIT CONNECTING THE AERO-BRIDGE TO THE FLIGHT CONNECTING THE GROUND POWER SUPPLY TO THE AIRCRAFT DURING TRANSIT ARRANGING THE BAGS AS PER LOAD AND TRIM IN THE FLIGHT CARGO SEGREGATING THE BAGS AT BAGGAGE MAKE-UP AREA ( BMA) AS PER FLIGHTS WHEEL -CHAIR ASSISTANCEInterested candidates or vendor contact us on 9523023250 or 9102102367

We are Looking for 60 Ground Staff Posts in Bhubaneswar, Ranchi, Dumka, Asansol, Nadia, Darjeeling, Kolkata, Patna, Saran, Samastipur, Bihar, with Deep Knowledge in Ground Staff, Cabin Crew and Required Educational Qualification is : 12th Pass, 10th Pass

Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.

Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.