Ground Staff Female Graduate Jobs in Kharagpur

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  • Fresher
  • 6.0 Lac/Yr
  • Kharagpur
Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are looking for a Ground Staff Executive in Kharagpur. This full-time position is ideal for freshers who have completed their 10th grade. The Ground Staff Executive will play a vital role in ensuring smooth airport operations and providing excellent service to passengers.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at check-in counters, ensuring they have the necessary documents. Help them with luggage and provide information about flights.2. Baggage Handling: Manage the loading and unloading of baggage from aircraft, making sure items are handled with care to avoid damage or loss.3. Flight Coordination: Collaborate with various departments to ensure timely departures and arrivals, relaying important information to passengers and staff.4. Customer Service: Address passenger inquiries and complaints with a positive attitude, resolving issues efficiently to enhance their travel experience.5. Safety Compliance: Follow safety procedures and regulations at all times to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should have strong communication skills and be able to interact effectively with passengers and team members. A customer-oriented mindset is essential, along with the ability to work in a fast-paced environment. Being detail-oriented will help in handling various tasks accurately. Punctuality and a professional appearance are important, as you will be representing the airline. Teamwork and adaptability to changing situations are also vital for this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Kharagpur
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated Ground Handling Staff in Kharagpur, India. This full-time position is ideal for freshers who are eager to start their careers in the aviation industry. Key Responsibilities:1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring they have a smooth travel experience from start to finish.2. Baggage Handling: Safely load and unload passenger baggage and cargo, ensuring that all items are handled with care and delivered promptly.3. Safety Compliance: Follow all safety guidelines and protocols while performing duties. This includes wearing appropriate safety gear and handling equipment responsibly.4. Communication: Interact with passengers, flight crews, and other ground staff to provide updates and resolve any issues that may arise during flight operations.5. Ground Equipment Operation: Learn to operate various ground support equipment, such as tugs and baggage carts, while adhering to safety standards.Required Skills and Expectations:Candidates must have completed at least the 10th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and willingness to work in a fast-paced environment are essential. Attention to detail and a commitment to safety are critical in ensuring the well-being of passengers and their belongings. Additionally, candidates should be reliable and ready to work flexible hours, including weekends and holidays.
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  • Fresher
  • 6.0 Lac/Yr
  • Kharagpur
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to join our team in Kharagpur, India. This full-time position is suitable for freshers who have completed their 10th grade. As a Ground Staff Supervisor, you will play a key role in ensuring smooth ground operations and excellent customer service.Key Responsibilities:1. Team Management: Oversee and coordinate the daily activities of ground staff, ensuring that all tasks are completed efficiently and on time.2. Training and Development: Assist in training new employees on standard operating procedures and customer service skills to enhance overall team performance.3. Customer Service: Address passenger inquiries and resolve issues professionally, ensuring that customers have a positive travel experience.4. Safety Compliance: Monitor adherence to safety regulations and operational guidelines, promoting a culture of safety among team members.5. Reporting: Prepare daily reports on team performance and operations, identifying areas for improvement and success.Required Skills and Expectations:The ideal candidate should possess strong leadership skills and the ability to motivate a team. Good communication skills are essential for effective interaction with passengers and staff. A proactive approach to solving problems and managing time efficiently is expected. A commitment to maintaining high standards of customer service is crucial, along with a willingness to learn and adapt in a dynamic environment.
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  • Fresher
  • 6.5 Lac/Yr
  • Medinipur
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
We are looking for a Ground Hostess to join our team in Medinipur. This full-time position is ideal for freshers who have completed their 10th pass and are eager to start a career in the hospitality or aviation industry.As a Ground Hostess, your main tasks will involve ensuring customer satisfaction and providing support to passengers at the airport or terminal. You will greet and assist travelers during check-in, escort them to their boarding gates, and help with their inquiries and concerns. You will also need to maintain a friendly and welcoming atmosphere while providing efficient service.Key responsibilities include:- Passenger Assistance: Greet travelers and assist them with check-in procedures, baggage handling, and boarding.- Customer Service: Respond to passenger inquiries, providing information about flight schedules, policies, and airport services.- Safety Procedures: Ensure that all safety regulations are followed by both passengers and staff during boarding and disembarking.- Team Collaboration: Work closely with other team members, including security and ground staff, to ensure smooth operations.To succeed in this role, you should have excellent communication and interpersonal skills. Being friendly and approachable is essential, as you will interact with a diverse range of passengers. A strong attention to detail will help you manage various tasks effectively. Finally, a positive attitude and a willingness to learn will make you a valuable part of our team.
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Opening For Ground Staff

Nigam Tori Opc Pvt Ltd

Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities
Job Openings for 50 Ground Staff Jobs for Freshers in Kharagpur,Medinipur,Jhargram,Balichak,Bagnan, having Educational qualification of : Higher Secondary, B.A, B.Com, B.Sc, M.A, M.Com, M.Sc with Good knowledge in air ticketing,aviation,customer service,Air Hostess Activities,Cabin Crew Activities etc.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kharagpur
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to manage daily operations at our location in Kharagpur, India. This is a full-time position suitable for candidates with a completed 10th-grade education and minimal experience. As a Ground Staff Supervisor, you will oversee the ground staff team, ensuring smooth and efficient airport operations. You will be responsible for coordinating activities, providing guidance, and monitoring staff performance to ensure high service quality. Key responsibilities include:- Team Management: Supervise and train ground staff members, ensuring they perform their duties effectively and follow safety protocols.- Operational Coordination: Collaborate with different departments to ensure seamless passenger processing and the proper handling of luggage.- Customer Service: Address passenger inquiries and resolve any issues that arise in a calm and professional manner to maintain a positive travel experience.- Safety Compliance: Ensure all safety regulations and standard operating procedures are followed to guarantee a secure working environment for staff and passengers alike.Candidates should possess strong leadership skills and the ability to communicate clearly. Attention to detail is important to ensure compliance with all guidelines. A positive attitude and excellent problem-solving abilities are essential. Candidates should also be willing to work in a fast-paced environment and handle various tasks efficiently.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Medinipur
Airport Staff Ground Staff Ground Management Fresher
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Medinipur. This is a full-time position suitable for candidates with no prior experience or up to one year of experience. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Customer Service: Provide information and support to travelers, addressing their inquiries and concerns promptly and professionally.- Safety and Security Checks: Ensure all safety protocols are followed during baggage handling and boarding processes to maintain a secure environment.- Coordination with Airlines: Collaborate with airline staff for flight schedules, passenger lists, and any special requirements to ensure efficient operations.- Reporting Issues: Quickly report any technical or operational issues to the appropriate departments to minimize disruptions.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to interact effectively with passengers and team members.- Teamwork: Must be able to work well in a team, supporting colleagues and contributing to a positive work environment.- Problem-Solving Ability: A proactive approach to addressing challenges quickly and effectively is important for ensuring smooth operations.- Attention to Detail: Must be able to handle various tasks simultaneously while paying attention to details to avoid errors.- Flexibility: Willingness to work in shifts, including weekends and holidays, as airport operations require round-the-clock support.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kharagpur
Good Communication Fine Personality
As an Airport Ground Staff member in Kharagpur, you will play a vital role in ensuring the smooth operation of airport services. You will work full-time in an office environment, providing essential support to passengers and airline operations. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.- Baggage Management: Ensure the safe loading, unloading, and delivery of passenger luggage to prevent any mishaps.- Coordination: Work closely with other airport departments such as security, flight control, and customer service to ensure timely flights and passenger satisfaction.- Information Dissemination: Provide up-to-date information about flight schedules, gate changes, and other relevant details to passengers.- Problem Resolution: Address passenger complaints and concerns quickly and effectively, providing support and solutions as needed.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact with passengers and team members efficiently. A customer-friendly attitude is essential, along with the ability to work in a fast-paced and dynamic environment. You should be able to handle stressful situations calmly and be detail-oriented, especially when it comes to following safety protocols. Basic computer skills are also necessary to manage passenger information and other data efficiently. This role is ideal for individuals who are motivated and eager to start their career in the aviation industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Jhargram
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your main responsibilities will include:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and identification ready, while providing them with clear instructions.- Baggage Handling: Safely manage passengers' luggage, ensuring it is loaded and unloaded correctly, and assist with any lost or damaged items.- Customer Service: Greet passengers warmly and assist them with inquiries, providing information about flight details, airport facilities, and boarding procedures.- Boarding Management: Facilitate a smooth boarding process by checking tickets, guiding passengers to their gates, and ensuring everyone boards in an orderly manner.- Safety Compliance: Ensure all safety and security protocols are followed at all times, including responding to emergency situations as needed.To be successful in this role, you should possess the following skills and expectations:- Communication Skills: Strong verbal communication is essential for interacting effectively with passengers and other staff members.- Teamwork: Ability to work well within a team and support colleagues to maintain efficient operations.- Attention to Detail: Being detail-oriented is vital for tasks such as ticket checking and baggage handling.- Customer-Oriented Attitude: You should be passionate about providing excellent service and ensuring passenger satisfaction.- Flexibility: Be prepared to work in shifts, including weekends and holidays, as airport operations run around the clock. This role is perfect for individuals who have recently completed their education and are eager to start their career in the aviation industry.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Medinipur
Good Communication Fine Personality
Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply
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