Ground Staff Executive Female 12th Pass Jobs in Chatra

Ground Staff Executive job descriptionThe Ground Staff Executive is responsible for a wide range of tasks that ensure the safety and comfort of passengers in both flight and ground operations. They handle passenger services, baggage handling, and aircraft cleaning. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment. They are the first point of contact for passengers, providing information regarding their flight and addressing any queries or issues they may have. In case of flight cancellations or delays, they are responsible for informing passengers and making alternative arrangements. They also coordinate with the flight crew, catering services, and baggage handlers, ensuring that everything is in place for the flights departure. Ground staff are trained in emergency procedures and are prepared to deal with various situations, including security threats or medical emergencies. Their role is pivotal in maintaining the airports safety and ensuring passenger satisfaction. HR APARNA - 9875678239