Ground Staff Executive 12th Pass Jobs in Ludhiana

- Responsible for managing air ticket bookings for customersThis includes helping customers with booking flights, providing information on available flights, and assisting with any changes or cancellations to bookings.- Handling ground management tasks at the airportThis involves coordinating with ground staff, ensuring smooth operations on the ground, and assisting passengers with any ground-related queries or issues.- Processing air freight and air cargo shipmentsThis includes managing the logistics of air freight and cargo, coordinating with airlines and clients, and ensuring timely and secure delivery of shipments.- Providing excellent customer service to all airline customersThis involves addressing customer queries, resolving complaints, and ensuring a positive experience for customers throughout their journey.Skills and Expectations:- Strong communication skills- Ability to multitask and prioritize tasks effectively- Attention to detail- Good knowledge of air ticketing systems and processes- Proactive and quick problem-solving skills- Ability to work well under pressure and in a fast-paced environment- Basic computer skills- Willingness to work flexible hours, including weekends and holidays- Ability to work well in a team and collaborate with colleagues to ensure smooth operations.

Ground Staff Executives are responsible for ensuring the smooth operation of airport services, including assisting passengers, handling baggage, and coordinating with other airport staff. Key responsibilities include:- Greeting and assisting passengers at check-in counters and gates- Ensuring passenger safety and compliance with airline regulations- Handling baggage, including tagging and loading/unloading onto aircraft- Managing flight reservations, cancellations, and changes- Coordinating with cabin crew, pilots, and ground staff to ensure timely depart.

As a Ground Staff Executive, your responsibilities will include coordinating ground handling activities, assisting passengers with check-in and boarding procedures, handling air ticketing transactions, and ensuring efficient ground management operations. You will be responsible for providing excellent customer service, managing passenger luggage, and ensuring safety and security standards are met.The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to work well under pressure. A strong knowledge of ground handling procedures, air ticketing systems.