Ground Staff 12th Pass Fresher Jobs in Madurai

As an Airport Ground Staff, you will play a vital role in ensuring smooth operations at the airport. Your main responsibilities will include:- **Passenger Check-in Assistance**: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them through the procedures.- **Baggage Handling**: You will be responsible for ensuring that luggage is properly tagged and loaded onto the aircraft, as well as handling any lost or misplaced baggage issues.- **Customer Service**: Providing assistance to passengers is key. You will answer questions, address concerns, and ensure that travelers have a pleasant experience from arrival to departure.- **Boarding Process Management**: You will oversee the boarding of passengers, ensuring that it runs smoothly and efficiently, while checking boarding passes and managing seating arrangements.- **Safety Protocols Adherence**: You will be expected to follow all safety regulations and protocols to maintain a secure environment for passengers and staff.To succeed in this role, you should have strong communication skills to effectively assist passengers and work in a team. A friendly and helpful attitude is essential for providing excellent customer service. Attention to detail is important for tasks such as checking documents and handling luggage. Since this role is entry-level, freshers who have completed their 12th grade are welcome to apply. Being punctual and reliable is crucial in the fast-paced airport environment.

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

We are looking for enthusiastic individuals to join our team as Ground Staff in Madurai. This internship role is perfect for freshers with a 12th-grade education who are eager to learn and grow in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with check-in processes, provide information about flights, and handle inquiries to ensure a smooth travel experience.2. **Luggage Handling:** Help with the loading and unloading of luggage, ensuring that all baggage is carefully handled and securely placed.3. **Airport Operations Support:** Work alongside various teams to assist in daily operations, including coordinating with ground handling staff and managing queues.4. **Safety Compliance:** Ensure all safety protocols are followed in accordance with airport regulations to maintain a safe environment for passengers and staff.5. **Communication:** Effectively communicate with passengers, team members, and other airport personnel to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to perform in a fast-paced environment are essential. Attention to detail and a commitment to providing high-quality customer service are highly valued. Since this is an internship, prior experience is not necessary, but a willingness to learn and adapt is crucial. Teamwork and reliability will be important in ensuring a positive experience for all airport visitors.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Ground handling staff are responsible for performing various tasks to ensure the smooth functioning of airport operations. Some of the key responsibilities of ground handling staff include:1. Assisting passengers during the check-in and boarding process.2. Handling luggage and cargo safely and efficiently.3. Marshalling aircraft to and from parking positions.4. Providing customer service and assistance to passengers.5. Ensuring compliance with safety and security procedures.6. Coordinating with airline staff and other airport personnel.

Urgent Vacancy for Airport DESIGNATION :- 1.AIR-TICKETING OFFICER2.PASSPORT CHECKING OFFICER3.RESERVATION OFFICER4.RAMP OFFICER 5.DUTY MANAGER 6.CUSTOMER SERVICE ASSOCIATE7.CABIN CREW**SALARY:-31k TO 35k +CAB +MEALS ADVANTAGES- >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance Engineer Perks : 1.PF + ESI 2.Over Time with Accommodation 3.Good Communication Skills & pleasing personality 4.Educational Qualification : 10th & 12th pass or above

We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.

The Accounts & Finance Executive at an airport is responsible for managing financial transactions, billing, revenue accounting, and compliance within airport operations. The role ensures accurate financial reporting, cost control, and coordination with various airport departments such as airlines, ground handling, and vendors.Key ResponsibilitiesFinancial & Accounting OperationsMaintain daily financial transactions, ledgers, and journal entriesPrepare and manage invoices for airlines, cargo services, and airport vendorsMonitor accounts payable and receivableReconcile bank statements and financial discrepanciesHandle cash flow management and petty cashRevenue & Billing ManagementGenerate billing for airport services (landing, parking, cargo, etc.)Track revenue from airlines, retail outlets, and concessionairesEnsure timely collection of payments and follow up on outstanding duesVerify contracts and billing agreementsCompliance & ReportingPrepare financial reports, MIS reports, and monthly statementsEnsure compliance with aviation regulations and financial policiesAssist in audits (internal & external)Maintain proper documentation for all financial transactionsEnsure GST, TDS, and other statutory compliance (India-specific)Coordination & AdministrationCoordinate with airlines, ground staff, and vendors for billing and paymentsWork closely with the operations team for service-based chargesSupport budgeting and financial planning activitiesMaintain financial records in ERP/accounting softwareRequired SkillsStrong knowledge of accounting principles and financial reportingFamiliarity with GST, TDS, and Indian taxationProficiency in accounting software (Tally, SAP, ERP systems)Advanced MS Excel skillsAttention to detail and analytical thinkingGood communication and coordination skillsQualificationsBachelors degree in Commerce (B.Com), Finance, or AccountingMBA/PGDM in Finance (preferred)CA Inter / CMA Inter (optional advantage)Experience0-6 years of experience in accounts or finance rolesExperience in aviation, airport, logistics, or infrastructure sector preferred

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

Airport Ticketing Staff are responsible for handling customer inquiries, booking flights, issuing tickets, and assisting passengers with their travel needs. They must have a thorough understanding of airline policies and procedures and be able to provide excellent customer service at all times.Key Responsibilities:1. Handle ticketing inquiries and bookings for airline passengers2. Issue tickets and boarding passes to passengers3. Assist passengers with flight check-in and baggage handling4. Provide information on flight schedules, delays, and cancellations

Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

As an Airport Ticketing Executive, your responsibilities will include processing airline tickets, checking passports, providing excellent guest relations, supporting ticketing activities, and assisting passengers with ticket verification. To excel in this role, you should possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. You must also have excellent customer service skills and be able to handle stressful situations with professionalism and a positive attitude.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

We are looking for dedicated individuals to join our team as Airport Ground Staff in Madurai. This full-time position is suitable for freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Customer Service:** Greet passengers warmly and assist them with their check-in process, ensuring a smooth start to their journey.- **Baggage Handling:** Safely manage and transfer passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.- **Ticketing Assistance:** Help passengers with ticketing processes, including issuing boarding passes and addressing any ticket-related queries.- **Safety Compliance:** Ensure that all security and safety protocols are followed at all times to maintain a secure airport environment.- **Flight Coordination:** Collaborate with other team members to provide updated flight information and assist in boarding processes.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and colleagues.- Ability to work in a fast-paced environment, managing multiple tasks simultaneously.- A proactive attitude towards problem-solving and customer satisfaction.- Team player mindset to work collaboratively with diverse teams.- Basic computer skills for using ticketing and baggage tracking systems.This role is ideal for individuals who thrive in dynamic settings and are eager to contribute to a positive travel experience for passengers. If you have a passion for service and wish to start a career in the aviation industry, we encourage you to apply.