66

Ground Operation 12th Pass Jobs in Kolkata

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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Fresher Airport Ground Staff Airline Customer Service
As a Ground Operations Staff member, you will play a crucial role in ensuring the smooth operation of our daily activities at the Kolkata location. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to start their career in operations.**Key Responsibilities:**- **Assist with Daily Operations:** You will support the daily activities of the ground operations team, ensuring all tasks are completed on time and efficiently. - **Handling Equipment:** You will help in managing tools and equipment used in operations, making sure they are well-maintained and available when needed.- **Coordination with Team Members:** You will communicate with other team members to ensure everyone is informed and working together effectively.- **Reporting Issues:** If any problems or delays arise during operations, you will promptly report them to your supervisor for quick resolution.- **Maintaining Safety Standards:** You will follow safety protocols to keep the workplace safe for yourself and your colleagues.**Required Skills and Expectations:**We are looking for individuals who are motivated and will take initiative. You should be able to work well in a team environment and communicate effectively with others. Attention to detail is important, as you will be required to follow instructions carefully. A positive attitude and willingness to learn will help you succeed in this role. Since this is a full-time position, reliable attendance and punctuality are essential. Prior experience is not necessary, making this a great opportunity for recent school graduates looking to begin their professional journey.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • North Purbachal Kolkata
Airline Operations Aircraft Handling Ground Staff Activities
SHARE YOUR RESUME 9007706142We are looking for a dedicated Airport Ramp Executive to join our team in North Purbachal, Kolkata. This entry-level position is perfect for individuals eager to start a career in the aviation industry, with no prior experience required.Key Responsibilities:1. **Baggage Handling**: Safely loading and unloading luggage from aircraft. You will ensure that all baggage is handled carefully to prevent damage.2. **Aircraft Marshalling**: Guiding aircraft to their parking positions using clear hand signals. Your role is crucial in ensuring the safety of both the aircraft and ground personnel.3. **Ground Support Operations**: Assisting with fueling, maintenance, and cleaning of aircraft as needed. Your support helps maintain the high standards required in aviation.4. **Safety Compliance**: Following all safety rules and regulations. Adhering to safety protocols ensures a safe environment for all airport personnel and passengers.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess strong communication abilities. A basic understanding of airport operations would be beneficial. You must be physically fit to handle the demands of the job and willing to work various shifts, including nights and weekends. Reliability and teamwork are vital, as you will work closely with colleagues in a fast-paced environment. A positive attitude and a commitment to safety are essential in this role.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Kolkata
Insurance Sales Life Insurance Team Leader Retail Sales Interpersonal Skills Ground Handling Computer Literate Retail Operations Communication Skills
We are looking for an energetic and strategic retail partner to expand and manage partner networks within the assigned territory. The role focuses on developing relationships with channel partners, agents, and retailers to drive business growth and strengthen market presence.Key ResponsibilitiesBuild and maintain tie-ups with channel partners, agents, and retailers.Identify new business opportunities and onboard strategic partners.Drive business growth through partner relationship management.Conduct market research and competitor analysis within the territory.Support partners with product knowledge, training, and business strategies.Monitor partner performance and ensure target achievement.Develop territory expansion plans and execute growth initiatives.Prepare regular sales and performance reports.Required Skills & QualificationsExcellent communication and relationship-building skills.Strong business development and negotiation abilities.Leadership and team coordination capabilities.Ability to work independently and manage multiple partners.Good understanding of sales and market expansion strategies.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Leadquest Educations and Management Academy

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Operation Aviation Airline Operations Airport Cargo Passenger Handling Ground Handling Airport Ground Handling
As an Airport Ground Staff member in Kolkata, you will play a key role in ensuring smooth operations at the airport. Your primary responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process, including verifying identification, issuing boarding passes, and tagging luggage to ensure a hassle-free experience.- **Baggage Handling**: Manage luggage transport to and from the aircraft, ensuring that all bags are handled carefully and delivered to the correct flights promptly.- **Customer Service**: Address passenger inquiries and resolve any issues related to flight schedules, baggage, or airport services, providing excellent service to enhance customer satisfaction.- **Security Checks**: Assist in the security screening process by ensuring passengers and their belongings comply with safety regulations, contributing to a secure airport environment.- **Coordination with Airlines**: Work closely with airlines' personnel to communicate flight updates, boarding procedures, and any changes to schedules.Required skills and expectations include:- **Communication Skills**: You must be able to communicate clearly with passengers and team members, ensuring information is conveyed effectively.- **Teamwork**: Collaborate well with colleagues across different departments to maintain smooth airport operations.- **Attention to Detail**: Be thorough and meticulous when handling passenger information and luggage to avoid errors.- **Problem-Solving Skills**: Handle unforeseen issues calmly and efficiently, maintaining a positive experience for travelers.- **Basic Computer Knowledge**: Familiarity with basic computer operations is essential for using airport systems and software. Candidates should have completed their 12th grade and be eager to learn in a dynamic airport environment. Prior experience is not required, making this an excellent entry-level opportunity.
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Hiring Fresher - Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Service Aircraft Maintenance Aviation Security Aviation Air Ticketing Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Grooming
We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. **Check-In Assistance**: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. **Baggage Handling**: Your role will involve managing passengers
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- **Customer Service:** Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks:** Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- **Coordination with Airlines:** Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.**Required Skills and Expectations:**- **Effective Communication:** You should have good verbal communication skills to interact clearly and politely with passengers and staff.- **Team Player:** Being able to work as part of a team is essential for coordinating tasks with colleagues.- **Attention to Detail:** You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- **Adaptability:** The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- **Basic Technical Skills:** Familiarity with computers and airport technology is beneficial for check-in and information processes.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills
Join our team as Airport Ground Staff in Kolkata, where you will play a vital role in ensuring smooth operations and excellent customer service at the airport. This full-time position is open to candidates with varying levels of experience, including freshers.Key Responsibilities:- Customer Service: Greet passengers, assist with check-in processes, and provide information about flights and services to ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, ensuring it is appropriately loaded and unloaded on flights, while addressing any issues or queries related to baggage.- Flight Coordination: Work closely with flight crews to ensure timely boarding and departures, managing passenger flow at boarding gates.- Safety and Security: Adhere to airport safety regulations and protocols, ensuring the safety of passengers and staff at all times.- Administrative Support: Assist with administrative tasks such as maintaining records, processing ticketing, and handling inquiries efficiently.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling effective interaction with passengers and team members. A strong sense of responsibility and attention to detail is essential, as well as the ability to work in a fast-paced environment. Applicants should have a positive attitude and a willingness to learn, along with the flexibility to work in shifts, including weekends and holidays. A completed 12th-grade education is necessary for this role.
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Hiring For 10th Pass Freshers - Ground Staff

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Staff Executive Computer Operator Offline Data Entry Back Office Manager
Urgent Hiring For Ground Staff Interview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location- KolkataWork Experience - Fresher and 1 Years
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Ground Staff Activities Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This position is perfect for freshers who have completed their 10th grade and are eager to start a career in the aviation industry. The role is full-time and requires working from the office. **Key Responsibilities:**- **Passenger Handling:** Assist passengers during boarding and deboarding, ensuring a smooth and pleasant travel experience.- **Check-in Services:** Help passengers with the check-in process, including issuing boarding passes and guiding them through security procedures.- **Baggage Assistance:** Support passengers in managing their luggage, including checking baggage and providing information on lost items.- **Customer Support:** Address passenger inquiries and concerns, offering timely and accurate information to enhance customer satisfaction.- **Safety Compliance:** Ensure all safety protocols are followed, promoting a safe and compliant environment for both passengers and staff.**Required Skills and Expectations:**- Good communication skills: The ability to interact clearly and effectively with passengers is essential.- Customer service orientation: A friendly and helpful attitude towards passengers is crucial for providing a positive experience.- Teamwork: Ability to work collaboratively with colleagues and contribute to a supportive team environment.- Reliability: Punctuality and consistent attendance are expected to maintain operational efficiency.- Willingness to learn: An eagerness to develop new skills and adapt to various tasks is important for this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance:** Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- **Baggage Handling:** Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- **Customer Service Support:** Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- **Safety and Security Checks:** Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills:** Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- **Customer-Oriented Attitude:** A friendly nature and willingness to help passengers with their queries and needs.- **Teamwork Experience:** Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- **Attention to Detail:** Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Manages The Inbound and Outbound Movement Of Freight Ensuring Accurate Documentation Regulatory Compliance and Safe Handling Cargo Handling Ground Operation Good Communication Skills Logistics Operations Cargo Flight Executive
1) Cargo Operations & Handling2) Documentation & Compliance3) Customer Service & Tracking4) Liaison & Coordination
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Cargo Handling Airport Cargo Airport Ticketing Airline Operations Basic Computer Skills Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Airport Operation Air Ticketing Air Freight Ground Handling Air Traffic Control Airline Customer Service Good Communication Skills Ground Manager Airport Supervisor Passenger Support Staff Management Customer Manager Problem Solving Ground Operation Air Cargo
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your primary responsibility will be to assist guests, answer their queries, and help them navigate the airport environment smoothly.**Key Responsibilities:**- **Guest Assistance:** Provide support to guests by answering questions, guiding them to various airport facilities, and ensuring their needs are met.- **Check-In Support:** Assist guests during the check-in process, helping them with procedures and ensuring a hassle-free experience.- **Handling Complaints:** Address any concerns or complaints from guests promptly and professionally, ensuring they feel heard and valued.- **Information Dissemination:** Share important information about flight schedules, boarding gates, and any other relevant updates to keep guests informed.- **Feedback Collection:** Gather feedback from guests about their experiences at the airport, which will help improve services.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to interact effectively with guests and provide clear information.- **Customer Service Orientation:** A genuine desire to help others and maintain a friendly attitude throughout the interaction with guests is necessary.- **Problem-Solving Abilities:** Ability to think quickly and offer solutions to any challenges faced by guests during their journey.- **Team Player:** Willingness to work collaboratively with fellow staff members to ensure efficient airport operations.- **Basic Computer Knowledge:** Familiarity with basic computer systems and software to assist in various tasks is required. This position is suitable for individuals who are enthusiastic and passionate about providing excellent customer service in a dynamic environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Housekeeping Hospitality Catering
We are looking for a motivated and enthusiastic Hospitality Executive to join our dynamic team in Kolkata. This entry-level position is perfect for anyone who is passionate about providing excellent customer service in the hospitality industry.The key responsibilities include welcoming guests and ensuring they have a pleasant experience. You will assist with check-ins and check-outs, providing information about the services we offer. Handling guest inquiries and resolving any issues promptly is also essential, as is maintaining a clean and organized front desk area. Additionally, you will support the team in managing bookings and payments efficiently.Candidates should possess strong communication and interpersonal skills to interact effectively with guests. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Attention to detail is crucial for ensuring all guest needs are met, and the ability to work well under pressure will help you manage busy periods smoothly. A basic understanding of computer systems is necessary for managing bookings and guest records. You should be adaptable and willing to learn about industry best practices. As a Hospitality Executive, you will also be expected to work collaboratively with your colleagues to ensure high standards of service are maintained at all times. A passion for the hospitality industry and a commitment to customer satisfaction will contribute to your success in this role.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member in Kolkata, your primary role is to ensure smooth operations at the airport and provide excellent customer service to travelers. Key Responsibilities:- **Check-in Assistance**: Help passengers check in for their flights efficiently, ensuring that luggage is tagged correctly and all necessary documents are collected.- **Baggage Handling**: Ensure proper handling of passenger baggage, including loading and unloading, to prevent damage and ensure timely delivery to the correct destination.- **Customer Support**: Provide information and assistance to passengers regarding flight schedules, gate changes, and other inquiries to enhance their travel experience.- **Coordination with Crew**: Work closely with flight crews and ground services to manage boarding procedures, ensuring all passengers are accounted for and the flight departs on time.- **Emergency Response**: Be prepared to assist in emergency situations, such as medical emergencies or security threats, following established protocols to ensure the safety of passengers and staff.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and colleagues. A friendly and approachable attitude is essential for providing quality customer service. Attention to detail is crucial in managing baggage and documentation accurately. Basic problem-solving skills will help address passenger concerns efficiently. The ideal candidate should be a team player, willing to work in a fast-paced environment, and flexible enough to handle varied work hours, including weekends and holidays. A minimum educational qualification of 10th pass is required, and prior experience is not mandatory but will be an advantage.
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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Ground Handling Staff - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are looking for a Ground Staff Executive in Kolkata. This entry-level position is ideal for fresh graduates who want to start their careers in the aviation industry. As a Ground Staff Executive, you will assist customers and ensure smooth operations at the airport.Key Responsibilities:1. **Customer Service**: Greet and assist passengers with check-in, boarding, and inquiries. Provide helpful information and address any concerns to enhance their travel experience.2. **Baggage Handling**: Manage the loading and unloading of baggage. Ensure that all luggage is correctly tagged and handled securely to prevent loss or damage.3. **Check-in Management**: Assist passengers during the check-in process by verifying their documents, issuing boarding passes, and managing queues effectively.4. **Flight Coordination**: Collaborate with the airline team to provide updates on flight status. Communicate any changes to passengers promptly to ensure they are well-informed.Required Skills and Expectations:The ideal candidate should have a friendly and approachable demeanor. Strong communication skills in English and local languages are essential for effective interaction with passengers. Attention to detail is important to ensure accuracy in baggage handling and check-in processes. Candidates should be able to work in a fast-paced environment and maintain a positive attitude. A high level of professionalism is expected at all times when dealing with customers and colleagues. Flexibility in working hours, including weekends and holidays, may also be required.
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Freshers For Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Hospitality Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Passenger Handling Airline Operations Cargo Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Aviation
Join our team as an Airport Ground Staff member in Kolkata, India. This entry-level position is ideal for 12th-pass candidates with a passion for aviation and customer service. Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their journey, ensuring they have all necessary information and feel comfortable while boarding and disembarking.2. **Check-in Services**: Handle check-in procedures, including verifying passenger travel documents, checking luggage, and issuing boarding passes to ensure a smooth travel experience.3. **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring all items are handled with care and delivered to the correct destination.4. **Customer Queries**: Address passenger queries and concerns promptly, providing accurate information about flights, gate numbers, and facilities within the airport.5. **Safety Compliance**: Ensure adherence to safety and security protocols at all times, contributing to a safe flying environment for all passengers.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with diverse individuals is essential. A polite demeanor and excellent customer service orientation are crucial for this role. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork, punctuality, and a reliable work ethic will help in providing outstanding service to travelers. Previous experience is not required, making this a great opportunity for freshers looking to start their careers in the aviation industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This role is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure all luggage is loaded and unloaded from the aircraft safely. This includes sorting, weighing, and transporting baggage to and from the designated areas.2. **Customer Assistance**: Provide excellent service to passengers at check-in, boarding, and arrival. Assist travelers with their queries and guide them through procedures to ensure a smooth experience.3. **Safety Compliance**: Follow all safety and security protocols while handling baggage and interacting with passengers. Report any suspicious activities or incidents to ensure a secure environment.4. **Aircraft Support**: Assist in the preparation of aircraft for takeoff and landing, which includes refueling and maintenance checks under the guidance of senior staff.5. **Team Collaboration**: Work closely with other ground staff, pilots, and cabin crew to facilitate effective operations and enhance the overall travel experience.Required Skills and Expectations: Candidates must be reliable, punctual, and able to work in a fast-paced environment. Good communication skills in English and Hindi are essential for interacting with passengers. A positive attitude and willingness to learn are crucial for success in this role. Teamwork and the ability to follow instructions are also important as you will work alongside experienced professionals in the field.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. **Team Coordination**: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. **Training and Support**: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. **Monitoring Operations**: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. **Customer Service**: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. **Reporting**: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.**Key Responsibilities:**- **Loading and Unloading Luggage**: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- **Assisting Aircraft Movements**: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- **Pre-Flight Checks**: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- **Cleaning and Maintenance**: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- **Coordinating with Team Members**: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.**Required Skills and Expectations:**Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo
As an Airport Representative in Kolkata, you will assist travelers by providing them with vital information and support during their airport experience. This role is ideal for freshers looking to start their career in the travel and hospitality industry.Key Responsibilities:- **Customer Assistance**: Greet and assist passengers at the airport, addressing their questions and concerns to ensure a positive travel experience.- **Check-in Support**: Help travelers during the check-in process, guiding them through procedures and ensuring their documents are in order.- **Information Dissemination**: Provide timely and accurate information about flight schedules, gate changes, and airport services, enhancing passenger awareness and convenience.- **Problem Resolution**: Handle and resolve any issues or complaints that arise, maintaining a calm and helpful demeanor to support passengers effectively.- **Coordination with Airlines**: Work closely with airline staff to facilitate smooth communication and service delivery, ensuring that all operations are aligned.Required Skills and Expectations:Applicants should have a minimum education of 10th grade and possess strong communication skills to interact effectively with customers and colleagues. Being friendly and approachable is essential to create a welcoming atmosphere. Candidates should also demonstrate problem-solving abilities, as they will need to address passenger concerns efficiently. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As a Ground Staff member, you will play a vital role in supporting our operations at the airport. Your primary responsibility will be to assist passengers and ensure smooth and efficient service. **Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers at various touchpoints such as check-in, boarding, and baggage claim to ensure a pleasant travel experience.- **Check-In Services:** Help passengers with the check-in process, including issuing boarding passes and ensuring that baggage is labeled correctly.- **Baggage Handling:** Safely manage the loading and unloading of passenger baggage to prevent loss or damage during transit.- **Customer Service:** Address passenger inquiries and concerns promptly and professionally to provide excellent service and resolve any issues that arise.- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.- **Coordination with Airlines:** Work closely with airline staff to coordinate operations, ensuring timely departures and arrivals.To succeed in this role, candidates should possess strong communication skills and a friendly attitude towards passengers. Teamwork is essential, as you will work alongside various airport staff. A basic understanding of airline operations and a commitment to providing excellent customer service are expected. Attention to detail and the ability to handle pressure in a fast-paced environment will also be critical for this position.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
As a Ground Handling Staff in Kolkata, India, you will be responsible for ensuring the smooth operation of ground activities at the airport. This includes assisting passengers with check-in, baggage handling, and boarding procedures, as well as coordinating with other ground staff to ensure timely departure and arrival of flights.Key responsibilities include greeting and assisting passengers with check-in and boarding procedures, handling baggage and cargo, escorting passengers to and from aircraft, marshaling aircraft on the ground, and coordinating with other ground staff to ensure efficient operations.To excel in this role, you should have a 12th pass education, good communication skills, the ability to work well in a team, strong organizational skills, and a customer-oriented approach. Additionally, you should be physically fit and able to work in a fast-paced environment while adhering to all safety and security procedures. This is a full-time position based in an office at the airport, requiring a commitment to providing excellent service to passengers and ensuring the smooth running of ground operations.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.
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