As an Airport Ground Staff, your primary duty is to ensure smooth operations at the airport. You will work in a dynamic environment where your role is vital for enhancing customer experience.
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in procedures and boarding, ensuring a friendly and efficient process to enhance their travel experience.
- Baggage Handling: Manage passenger luggage, ensuring it is correctly tagged and loaded onto the aircraft, while maintaining security and preventing loss.
- Safety Checks: Conduct safety inspections of boarding areas and baggage to comply with airport regulations, ensuring the safety and security of passengers and staff.
- Communication: Liaise with flight crews, maintenance teams, and other airport personnel to convey important information and updates regarding flight schedules.
- Customer Service: Address passenger inquiries and resolve issues effectively, ensuring a positive and helpful interaction that enhances overall satisfaction.
Required Skills and Expectations:
Candidates should possess a higher diploma or similar qualification. Excellent communication skills are essential, as you will interact with a diverse range of passengers and team members. You should demonstrate strong problem-solving abilities and a keen eye for detail, particularly when handling luggage and safety checks. A customer-oriented mindset is crucial, as your role directly affects passenger satisfaction. Being dependable and flexible to work various shifts is also important in this fast-paced airport environment. Prior experience in customer service is a plus, though not mandatory.
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (Certificate/Diploma/Others)
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Benefits include
Overtime Pay, PF, Health Insurance, ESI
Face Interview Location
NO. 99, NAVKAR SYSTEMS COMPLEX, 7TH STREET, FIRST FLOOR, NEAR BANK OF INDIA, 100 FEET ROAD, TATABAD, GANDHIPURAM, COIMBATORE – 641012