Front Office Job Vacancies in Muzaffarpur

Front Desk Officer - Axis BankJob Role:Welcome and assist walk-in customers at the branch.Handle customer queries regarding accounts, banking services and transactions.Assist with Savings Account / Current Account (CASA) opening and documentation.Process routine branch transactions and service requests accurately.Handle customer complaints and coordinate with relevant departments for resolution.Generate leads for CASA and other banking products.Cross-sell products such as credit/debit cards, insurance, mutual funds and other financial products, depending on the assigned role.Maintain daily reports and customer records.Ensure proper KYC, AML and internal bank process compliance.Coordinate with branch staff and support smooth day-to-day branch operations.Skills RequiredGood communication and customer-handling skillsBasic computer knowledge / MS OfficeGood presentation and interpersonal skillsProblem-solving abilityAttention to detailAbility to handle multiple customers and work under pressureSales and convincing skills are useful because the role can include lead generation and cross-selling.