Freight Fresher Jobs in Kanpur

- Key Responsibilities:1. Handling air ticket booking: Responsible for assisting customers in booking flights, selecting seats, and issuing tickets.2. Managing ground operations: Ensuring smooth check-in, security checks, boarding, and baggage handling.3. Providing customer service: Addressing queries, resolving issues, and assisting passengers with their travel needs.4. Handling air freight and cargo: Coordinating the transportation of goods and managing related documentation.5. Updating flight information: Keeping track of flight schedules, delays, cancellations, and communicating updates to passengers.- Required Skills and Expectations:1. Excellent communication skills: Ability to interact with customers effectively and provide exceptional service.2. Attention to detail: Ensuring accuracy in booking information, seat selection, and baggage handling.3. Basic computer knowledge: Familiarity with booking systems, online portals, and email communication.4. Problem-solving skills: Ability to handle customer complaints, flight disruptions, and unexpected situations.5. Team player: Collaborating with ground staff, airlines, and other departments to ensure efficient operations.

- Handle air ticket reservations: Responsible for booking and securing air tickets for customers based on their preferences and requirements.- Manage air ticketing process: Coordinate with airlines, travel agencies, and customers to ensure smooth ticketing processes and resolve any issues or discrepancies.- Provide customer service: Assist customers with inquiries, changes to bookings, cancellations, and other related ticketing services in a professional and helpful manner.- Update booking information: Maintain accurate and up-to-date records of bookings, reservations, and customer information for efficient ticketing operations.- Assist with ground management: Support ground staff with tasks related to passenger check-in, baggage handling, and other ground management activities as needed.Required Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers, airlines, and colleagues to ensure clear and accurate ticketing services.- Attention to detail: Must pay close attention to detail when booking tickets, managing reservations, and updating information to prevent errors and ensure customer satisfaction.- Customer service orientation: A customer-centric approach to resolving issues, assisting with inquiries, and providing excellent service to passengers throughout the ticketing process.- Basic computer skills: Proficiency in using computer systems, reservation software, and other related technology to manage ticketing operations efficiently.- Adaptability: Ability to multitask, work under pressure, and adapt to changing priorities in a fast-paced and dynamic work environment.

Key Responsibilities:1. Manage air ticket bookings: The primary responsibility of an air ticketing agent is to book flights for customers based on their preferences and availability.2. Provide customer service: Assist customers with inquiries, changes, and cancellations of their flight tickets in a professional and courteous manner.3. Handle reservations: Make and confirm flight reservations, as well as manage seating arrangements and special requests from passengers.4. Coordinate with airlines: Communicate with airlines to check flight schedules, availability, and any updates regarding bookings.5. Process payments: Collect payments for ticket bookings, issue tickets, and provide customers with necessary documentation for their travel.Required Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers and airlines to ensure smooth booking procedures.- Attention to detail: Must pay attention to detail when handling reservations, payments, and documentation to avoid errors.- Basic computer skills: Proficiency in using computer systems and ticketing software to manage bookings and payments.- Customer service orientation: Prioritize customer satisfaction by providing assistance and resolving any issues promptly and efficiently.- Adaptability: Be flexible in handling various tasks related to air ticketing and able to work in a fast-paced environment.