4

Voice Support Female Jobs in Surat

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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Surat
Customer Relationship Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Outbound Calling Inbound Voice Process Customer Calling Good Communication
Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.
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  • 0 - 1 yrs
  • Female
  • Surat
Microsoft Excel Outbound Calling Domestic BPO Voice Process Presentation Skills Negotiation Skills Convincing Power Cold Calling BPO Non Voice BPO Sales Voice Support BPO Call Center Computer Skills Telemarketing KPO
About Vednova IT Solution:Vednova IT Solution is a leading provider of IT services, software solutions, and digital marketing. We help businesses grow with innovative and reliable technology solutions.Job Summary:We are looking for a motivated and results-driven Tele Caller to join our sales and marketing team. The ideal candidate will be responsible for making outbound calls, following up on leads, explaining our products/services, and converting inquiries into sales.Key Responsibilities:Make outbound calls to potential and existing customers.Explain the companys products/services clearly and persuasively.Generate leads and maintain a customer database.Follow up on inquiries and close sales.Achieve daily/weekly/monthly call and sales targets.Maintain professionalism and positive relationships with clients.Report call outcomes and market feedback to the team leader/manager.Requirements:Minimum Qualification: 12th Pass / Graduate (Any stream).Experience in Tele Calling / Customer Service / Sales preferred.Good communication skills in Hindi, English, and regional language (if applicable).Basic computer knowledge (MS Office, CRM software).Ability to handle rejection and remain positive.Benefits:Fixed salary + Incentives.Training and career growth opportunities.Friendly work environment.
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Customer Relationship Customer Support Voice Process English Language Customer Calling Good Communication Customer Service
Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.
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  • 1 - 3 yrs
  • 1.0 Lac/Yr
  • Surat
Customer Care Service Marketing Customer Management Voice Support Good Communication Strategic Communication Customer Retention Basic Computers
Manage website queryData EntryRespond to customer queries
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