Microsoft Excel Female Jobs in Dhanbad

- Make outbound calls to potential customers:This involves contacting prospective clients over the phone to introduce our products or services, generate leads, and schedule appointments for sales representatives.- Handle customer inquiries and provide information about products or services:You will be required to answer incoming calls from customers, address their queries, provide details about our offerings, and assist them in making informed decisions.- Maintain and update customer databases:You will need to accurately record customer information, update contact details, and keep track of interactions for follow-up purposes.- Meet daily call quotas and targets:You will be expected to make a certain number of calls per day to meet set targets and ensure productivity.- Follow up with potential leads:After the initial contact, you will need to follow up with leads to nurture relationships, address any concerns, and move prospects through the sales funnel.Required Skills and Expectations:- Excellent communication skills- Pleasant and professional telephone etiquette- Ability to understand customer needs and provide solutions- Strong organizational skills- Ability to work independently and as part of a team- Familiarity with CRM software is a plus.

As a Customer Associate at our Bhuli Dhanbad location, you will be responsible for providing excellent customer support through various channels. Your key responsibilities will include responding to customer inquiries, resolving complaints, and ensuring customer satisfaction. Proficiency in Microsoft Excel will be essential for maintaining customer records and data accurately. Good communication skills are necessary for interacting with customers effectively. The ideal candidate should have at least 1 year of experience in a similar role and possess a minimum education qualification of 12th pass. We are looking for a female candidate who is detail-oriented, proactive, and customer-focused to join our team full-time at our office location. Work from home is not available for this position.

need experience tele counselor

Managing the front desk, greeting people, calling clients/prospects, providing general administrative support

MS WORD, MS EXCEL, POWERPOINT EXCEL, HR COMPUTER OPERATOR, DATA ENTERY