KPO Executive Female Jobs in Pune

We are seeking a motivated Telecaller to join our team in Wagholi, Pune. This full-time position is ideal for recent graduates looking to start their career in a dynamic environment.Key Responsibilities:1. **Conduct Outbound Calls**: You will make calls to potential customers, introducing our products and services while effectively communicating their benefits.2. **Engage Customers**: Build rapport with customers to understand their needs and address any inquiries they may have regarding our offerings.3. **Record Customer Interactions**: Maintain accurate records of all calls and customer feedback in our database to help improve future interactions.4. **Follow Up**: Keep track of calls made and follow up on leads to maximize conversion rates and support sales efforts.5. **Provide Feedback**: Share insights and suggestions based on customer reactions with the team to enhance our services and approach.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and Hindi, with a clear and friendly voice. You should have the ability to listen actively and respond with empathy. Attention to detail is crucial, as recording customer interactions accurately is a key part of the role. A positive attitude, strong interpersonal skills, and a willingness to learn are essential. Since this position requires working from the office, candidates must be comfortable with commuting. Previous experience is not necessary, making this an excellent entry-level opportunity for female graduates eager to start their professional journey.

We are looking for a dedicated IT Hardware professional to join our team in Shikrapur, Pune. This entry-level position is perfect for someone who has recently completed their education and is eager to start their career in technology.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will assist in setting up and maintaining computer hardware, peripherals, and networking equipment to ensure they operate effectively.2. **Troubleshooting Issues**: You will identify and resolve hardware problems by diagnosing faults and implementing solutions in a timely manner.3. **Inventory Management**: You will help manage the inventory of hardware components, ensuring that all items are accounted for and properly recorded.4. **Technical Support**: You will provide support to other team members by answering questions and assisting with hardware-related issues.

A telecaller is responsible for initiating or receiving phone calls to connect with customers, promoting products/services, generating leads, and resolving inquiries. They work in sales or customer support, aiming to meet daily, weekly, or monthly targets. Key skills include excellent verbal communication, persuasion, and CRM database management. Key Responsibilities & DutiesOutbound/Inbound Calling: Making calls to prospective/existing customers and handling incoming inquiries.Sales & Lead Generation: Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments.Customer Service: Addressing customer concerns, complaints, and providing solutions.Data Maintenance: Updating and maintaining accurate records of customer interactions in a CRM system.Following Up: Reaching out to leads and existing clients to ensure satisfaction and repeat business.Script Adherence: Following established scripts to provide consistent information.