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Female Inbound Process Jobs

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Tele Caller - Full Time (Only Females)

Navagruha Infra Developers Pvt Ltd

  • 2 - 3 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Outbound Calling Inbound Voice Process Convincing Power Cold Calling Presentation Skills English Calling Telemarketing Telesales
We are looking for enthusiastic and confident Female Telecallers to join our real estate sales team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact with customers professionally. The role involves handling inbound and outbound calls, generating qualified leads, and scheduling site visits for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.Handle inbound customer inquiries professionally and provide project information.Explain project features, pricing, offers, and location advantages.Qualify customer requirements and schedule site visits.Maintain accurate records of customer interactions in the CRM or Excel.Follow up with prospective customers regularly to convert leads into site visits.Coordinate with the sales team for customer appointments and updates.Achieve daily, weekly, and monthly calling and lead generation targets.RequirementsFemale candidates only.Minimum qualification: Intermediate or Graduate.
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Face-to-Face For Telecaller Jobs (Freshers)

Yashasvi Bhawa Consultant Pvt Ltd

  • 0 - 5 yrs
  • 7.0 Lac/Yr
  • Female
  • Virar
Voice Process Inbound Convincing Power Motivating Skill Domestic BPO Marketing Communication
We are looking for a female Telecaller to join our team in Virar. This is a full-time position for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required for the role.**Key Responsibilities:**- **Making Outbound Calls:** Reach out to potential customers to discuss our products or services and promote sales.- **Handling Inbound Calls:** Respond to incoming calls from customers to answer their queries and provide information about our offerings.- **Updating Customer Information:** Maintain accurate records by inputting customer data and details of calls into our database.- **Following Up with Leads:** Regularly check in with leads to encourage conversions and ensure they have the information needed to make purchase decisions.- **Resolving Customer Complaints:** Address any issues or concerns raised by customers, providing solutions or escalating them to the appropriate department.**Required Skills and Expectations:**- Good communication skills are essential to clearly convey information and engage with customers effectively.- A friendly and approachable demeanor to build rapport with clients and create a positive experience.- Basic computer skills for data entry and using call management software.- Ability to work in a team environment, collaborating with colleagues to achieve common goals.- Strong listening skills to understand customer needs and respond appropriately.This role is perfect for those seeking to start their career or gain experience in the customer service field.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Tiruchirappalli
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Inbound Process Inbound Calls Domestic BPO Domestic Voice Process
We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.
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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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Jobs by Popular Location

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Microsoft Excel Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling Outbound Sales English Calling Telemarketing BPO Sales Computer Skills Telesales Tele Sales
Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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Face-to-Face For Telecaller Jobs (Freshers)

Rana Financial Solutions Corporation

  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Phone Banking Outbound Calling Motivating Skill Inbound Convincing Power Negotiation Skills Cold Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO BPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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Telecaller || Freshers & Experienced

Gulf to World Immigration Consultant

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.**Key Responsibilities:**- **Making Calls:** You will call potential and existing customers to discuss products or services and understand their needs.- **Providing Information:** You will inform customers about product features, benefits, and promotions to help them make informed decisions.- **Handling Queries:** You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- **Recording Feedback:** You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- **Meeting Targets:** You will strive to achieve call and sales targets set by the management to support the companys goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- **Listening Skills:** You must actively listen to customers to understand their needs and provide relevant solutions.- **Problem-Solving Abilities:** You should be able to think on your feet and offer solutions to customer issues.- **Time Management:** You need to manage your time efficiently to handle multiple calls and meet deadlines.- **Team Player:** You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida Sector 62
Cold Calling Domestic BPO Inbound Calls Outbound Sales Lead Qualification Sales Process
*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling Inbound Convincing Power
About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Panchkula
Domestic BPO Voice Process Microsoft Excel Inbound Process Good Communication Fluent English Convincing Power
Hiring for Tele CallerExperience:- fresher- 5 yrs experienceLocation:- PanchkulaSkills:- Good Communication, Fluent englishSalary:- 15,000 - 20,000 or depends on experienceShift:- Day ShiftTiming:- 9:30am - 6:30pmInterested Candidates please share CV at recruitments.idiasunlimited@gmail.comContact:- 8556080555
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Motivating Skill Outbound Calling Inbound Presentation Skills Voice Process
Telecalling (or telecaller) roles focus on interacting with customers over phone calls
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Tele Caller (Female)

Fabrication Zone

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Jaipur
Good Communication Skills Outbound Calling Inbound Calls Client Management Client Solutions Calling Tele Sales Computer Skills Voice Process
Calling customers to inform them about the company
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Madipur Delhi
Domestic BPO Voice Process Inbound Convincing Power Cold Calling
We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhopal
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills Voice Process BPO Customer Support Voice Process
** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process
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Tele Caller (Female Candidates Only)

Capital Placement Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Bhondsi Gurgaon
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure
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  • 2 - 8 yrs
  • 3.3 Lac/Yr
  • Jaipur
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
Telecaller Duties:Making outbound calls to potential customers/leads.Following up on inquiries and generating leads for products/services.Explaining products/services to clients over the phone.Maintaining records of calls and client information in CRM or Excel.Scheduling appointments and handling basic customer queries.Requirements:Minimum qualification: BA pass or Graduate.Good verbal and written communication skills (Hindi & English).Basic knowledge of MS Office (Word, Excel, Email).Pleasant personality and telephone etiquette.Ability to multitask and stay organized.Capital Placement Services8370014003
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Sales Executive Calling Sales BDE BPO Domestic Calling Outbound Voice Process Calls Inbound Calling Voices Process Communication Skills Good English Telesales Walk in
Inside Sales (Female) For MNC Company In Udyog Vihar Phase -1 GurgaonPOSITION: Executive - Sales (Trainee)QUALIFICATION: Mini. GraduationEXPERIENCE: Mini. Fresher/1+ YearsJob DescriptionKey Skills: Comfortable making calls and talking to new people/ customers Excellent communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Eager to expand company with new sales Maintaining the database of the customers on a regular basis Able to multitask, prioritize, and manage time efficiently In-depth understanding of company services and its position in the industry Ability to work independently or as an active member of a teamRoles and Responsibilities: Calling/answering Phone and explaining the product and services offered by the company Obtaining customer information and other relevant data Asking question to customer and understanding their requirements Work experience as a Telecaller or a similar role in the Sales Department
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Shyamnagar North 24 Parganas
Fresher Domestic BPO Motivating Skill Voice Process Marketing Communication Cold Calling Tele Marketing Voice Support BPO Call Center Computer Skills Calling Convincing Power BPO Non Voice Outbound Calling Phone Banking Microsoft Excel KPO English Presentation Skills Telemarketing International BPO Typing Skills Inbound Negotiation Skills Outbound Sales BPO Sales BPO Telesales Tele Sales
We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. **Updating Database**: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. **Responding to Inquiries**: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. **Meeting Targets**: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.
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  • Fresher
  • 0.8 Lac/Yr
  • Female
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Domestic BPO Inbound Process Inbound Calls Voice Process Customer Management Customer Handling
As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. **Responding to Customer Inquiries**: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. **Resolving Issues**: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. **Maintaining Records**: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. **Providing Product Information**: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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