Inbound Calls Female Jobs in Mumbai

Hello,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can apply on this given mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited

Languages: English & HindiAge limit: 20 to 30Location: Chandivali, MumbaiSalary: 20,000 to 25,000Excellent in customer service and sales skills.Strong communication skillsAbility to understand customer needs & present tailored solutions.Excellent negotiation closing & objection handling skills.Identifying potential customers driving sales.Responsibilities:- Setting sales goals and developing sales strategies.- Researching prospects and generating leads.- Contacting potential and existing customers on the phone, by email.- Handling customer questions, inquiries, and complaints.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Skills:Improved EfficiencyIncreased ConversionsCustomer and client retentionPositive thinkingInterpersonal SkillsConfidenceProduct KnowledgeLeadership Skills.Strong communication skills

Job Responsibilities:1. Provide detailed information about the courses offered by the institute.2. Schedule and coordinate meetings effectively.3. Handle all incoming and outgoing calls professionally.4. Maintain an organized database of inquiries received, including walk-ins.5. Ensure proper documentation and record-keeping.6. Conduct daily follow-ups on inquiries to maximize conversions.7. Assist and guide candidates, both telephonically and in person, during their inquiries.8. Offer career counselling to help students make informed decisions and enroll in the institute.9. Work towards achieving monthly enrolment targets.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty

Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls

- Respond to customer inquiries via phone, email, and chat.- Resolve customer issues efficiently.- Maintain accurate records of interactions.- Provide product information.- Attend meetings- Collaborate with other departments to improve customer experience- Understanding on Stock Market/ Mutual funds/PMS Services etc

. Excellent knowledge of Domestic & International holiday packages. Customized itinerary & costing according to customer needs & requirements. Operations and sales of inbound/outbound Holidays. Coordination with Vendors & Suppliers for competitive prices. Addressing client queries by carrying out dedicated and relevant research on each of the travel destinations.. Leadership qualities. Outstanding communication skills. Ready to take up new challenges . Must have experience with large team handling

Good skills hard work aquaguard calling and deta entry

Dear Candidates,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can share your resume on this mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited