Inbound Calls Female Jobs in Bhubaneswar

We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. The ideal candidate will have a proactive attitude and a willingness to learn, with a strong focus on customer engagement.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients and customers to promote our products and services, ensuring a clear presentation of offerings.- **Customer Engagement:** Engage with customers to understand their needs and preferences, providing relevant information to assist them in making informed decisions.- **Record Customer Information:** Maintain accurate records of customer interactions, feedback, and inquiries in our database for future reference.- **Follow Up on Leads:** Systematically follow up on leads generated through various channels to convert prospects into customers.- **Resolve Queries:** Address customer queries and concerns professionally, providing timely and satisfactory solutions to enhance customer experience.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills in order to effectively convey information and engage customers.- **Listening Skills:** Strong listening skills to understand customer needs and provide appropriate solutions.- **Team Player:** Ability to work collaboratively with colleagues and contribute to a positive team environment.- **Computer Proficiency:** Basic knowledge of computer applications for data entry and customer management software.- **Adaptability:** Willingness to learn and adapt to new processes and technologies quickly, with a positive attitude towards feedback and improvement.

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

We are seeking a motivated and dynamic Tele Sales Executive to join our team in Bhubaneswar. The ideal candidate will be responsible for driving sales over the phone and supporting customer acquisition and retention activities.Roles and Responsibilities:Lead Generation: Identify, research, and generate new sales leads through outbound calling and follow-ups on inquiries.Client Engagement: Reach out to potential customers to present and explain the companys products and services clearly and persuasively.Sales Conversion: Convert prospects into qualified leads and close sales to achieve monthly targets.Database Management: Maintain and update accurate records of calls, leads, customer interactions, and sales in CRM systems.Follow-up: Conduct timely follow-ups on leads and existing customers to ensure satisfaction and repeat business.Product Knowledge: Develop a deep understanding of the companys offerings to address customer queries effectively.Reporting: Prepare daily, weekly, and monthly reports on calls made, sales closed, and pipeline status.Collaboration: Coordinate with the field sales and marketing teams for smooth handover and client onboarding processes.Feedback Collection: Gather customer feedback and share insights with the management team to improve products and processes.Target Achievement: Consistently meet or exceed sales and performance goals set by the company.

Only Female candidates