Home Care Female Jobs in Gurgaon

- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Responsible for lead generation

Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Hiring a house maid staff for 24hrs

We provide all home care jobs in Delhi NCR 24X7Housemaid, housekeeping staff, cook, baby care, patient care, GDA attandant, This job is 24 hrs living jobs.

The Group successfully ventured into Real Estate by creating a series of resort properties at strategic locations in Jaipur, Pushkar and Udaipur under the aegis of Fine Acers.Our mission is creating the best places all over India and across the globe to create more tourism and give every city at least a single place where people can feel the luxury of their own citys tradition and also enjoy earnings at the same time.Our office location in Gurugram. Spaze it Parkwe hire candidates profile is Tele caller Salary no bar for good candidatesoffice timing 10:30 am to 6 Pm 6 Days WorkingKindly Drop Your resume

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We are hiring for female Customer Care Executive Profile. The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.The roles and responsibilities of a customer care executive: 1. Take ownership of customer issues.2. Troubleshoot problems and see them through to resolution.3. Escalate unresolved issues to the appropriate internal teams.4. Collect prompt and accurate feedback from customers.5. Team workWe are looking for Qualities/Skills: 1. For female's only2. Excellent Communication skills.3. Ability to multi-task4. Attention to detail.5. Competent technical knowledge.Salary: Rs 15,000 CTC to 25,000 CTCExperience: Fresher can apply with Excellent Communication skills Education: Undergraduate can applyBenefits: Work from officeShift Timing: Comfortable for 24*7 Job Location: Gurugram*Mandatory to have:Person should have their own laptop/computer.Person should have internet connectivity.