330

Female Front Desk Manager Jobs

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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Haldwani
Receptionist Activities Front Office Operations Problem Analysis Front Desk Customer Satisfaction Administrative Skills Problem Solving Basic Computer Skills Hospitality
Welcome and greet customers visiting the showroom.Attend to customers professionally and guide them to the concerned sales executives.Handle incoming calls and customer inquiries.Maintain visitor records and customer information.Manage appointments and coordinate with the sales team.Ensure proper customer hospitality and a positive showroom experience.Maintain front desk cleanliness and presentation.Assist with basic administrative work, documentation, and record-keeping.
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Front Officer Computer Executive Client
Front Office & Reception Management Greet Visitors: Welcome clients, guests, and vendors warmly. Maintain visitor logs and issue security passes.Handle Communications: Answer, screen, and route incoming phone calls, and respond to general email inquiries.Manage Mail: Sort and distribute incoming mail, couriers, and packages, and prepare outgoing shipments.Keep Reception & office Tidy: Ensure the front desk and waiting area remain clean, professional, and organized.Administrative & Facility SupportManage Supplies: Monitor stock levels for office stationery, pantry items, and equipment, placing new orders as needed.Schedule & Coordinate: Manage meeting room bookings, coordinate calendars, and assist in organizing
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  • 1 - 7 yrs
  • 2.8 Lac/Yr
  • Indore
Receptionist Activities Basic Computer Skills Front Desk Office Work Telephone Handling Administrative Skills Presentable Front Office Executive Front Office Manager Guest Relation Executive
We are seeking a dedicated Front Office Executive to manage our reception area in Indore. The ideal candidate will have a minimum of 1 year and a maximum of 7 years of experience in a similar role and possess diploma or graduation qualification. This full-time position is office-based and is exclusively open to female candidates.Key Responsibilities:- Reception Management: Welcome visitors, clients, and employees in a friendly and professional manner, ensuring a positive first impression of the company.- Phone Handling: Answer incoming calls promptly, directing them to the appropriate departments or taking messages when necessary to maintain effective communication.- Administrative Support: Assist in administrative tasks such as filing, data entry, and managing office supplies, contributing to the smooth operation of the office.- Appointment Scheduling: Organize and manage appointment calendars for the team, ensuring efficient use of time and resources.Required Skills and Expectations:The candidate must possess excellent communication and interpersonal skills to interact effectively with visitors and staff. A strong attention to detail is essential for maintaining organized records and managing appointments. Proficiency in basic office software and a professional demeanor are expected. The ability to handle multiple tasks in a fast-paced environment and a proactive approach to problem-solving will be crucial for success in this role.
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  • 3 - 6 yrs
  • 5.5 Lac/Yr
  • Gurgaon Sector 20
Communications Front Desk Management Coordination Skills Time Management
About UsLotus Advance Technologies Pvt. Ltd. is an established leader in precisionengineering and high-technology manufacturing, catering to mission-criticalapplications across defense, aerospace, and advanced industrial sectors. We prideourselves on innovation, excellence, and maintaining world-class operationalstandards.Role OverviewWe are seeking an organized, proactive, and polished professional to join ourGurugram corporate oPice as a Front Desk Executive & Personal Assistant to theChairman and Managing Director (CMD).This dual-function role serves as the face of Lotus Advance Technologies and thecentral executive support pillar for top leadership. You will manage daily front-deskoperations, ensure seamless visitor handling, and provide confidential, end-to-endexecutive assistance to the CMD.Key ResponsibilitiesExecutive Support to the CMD:Manage the CMD's calendar, scheduling, daily itinerary, and meeting coordination.Organise internal and external meetings, draft correspondence, prepare executivebriefs, and maintain confidential files.Handle travel arrangements (flights, hotels, logistics, visas) and manage expensereports.Serve as a primary point of contact between internal department leads and theCMD's oPice.Front Desk & OPice Administration:Welcome visitors, clients, and senior stakeholders with professionalism andwarmth.Manage central phone lines, direct inquiries, and maintain front-desk security andvisitor logs.Oversee oPice supplies, courier operations, mail distribution, and basic vendormanagement for the Gurugram facility.Ensure the reception area, conference rooms, and CMD's suite are pristine andfully prepped for meetings.Key RequirementsExperience: 3-6 years of experience in front desk management, executive oPiceadministration, or as a Personal Assistant to C-suite leadership.Communication: Exceptional verbal and written English communication skills.Professional Presence: Excellent interpersonal skills, dynamic attitude, and highlevel of discretion.Technical Skills: Proficiency in MS OPice Suite (Word, Excel, PowerPoint, Outlook)and standard oPice management software.Organizational Skills: High attention to detail, strong time-management, and abilityto multi-task under pressure.Key CompetenciesHigh confidentiality and integrity.Proactive problem-solving ability.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Shela Ahmedabad
Receptionist Activities Administrative Skills Front Desk Communicaton
We are seeking a Front Desk Officer to manage our reception area and provide excellent customer service. This position is based in Shela, Ahmedabad, and requires a female candidate with 1 to 7 years of experience in a similar role.As a Front Desk Officer, you will be responsible for welcoming visitors, answering phone calls, and managing inquiries. You will maintain the front desk area, ensuring it is organized and presentable at all times. In addition, your role will involve scheduling appointments and managing the booking system effectively.The ideal candidate will possess strong communication and interpersonal skills, along with a friendly and professional demeanor. Proficiency in using office software and handling customer queries is essential. Attention to detail and a strong commitment to customer service are crucial for success in this position.This is a full-time position with a work schedule from 10 AM to 6 PM, and you will have one fixed weekly day off on Sunday. The work will take place in the office, and you are expected to be physically present at the location each day. Candidates must have a graduate degree and should be prepared to handle any administrative tasks as required. Strong organizational skills and the ability to multitask are highly valued. If you are passionate about providing excellent service and managing front desk operations efficiently, we would love to hear from you.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Receptionist Activities Front Office Executive Professional Communication Attendance Management Clerical Work Administrative Skills Documentation
We are looking for an Admin Executive to join our team in Ahmedabad. This position is suitable for a female candidate with 1 to 5 years of relevant experience. The role requires full-time commitment and is office-based.Key Responsibilities:- Office Management: You will be responsible for ensuring that the office environment is organized and efficient. This includes overseeing supplies, equipment, and maintaining a clean workspace.- Scheduling and Coordination: You will manage appointments and meetings for the team, ensuring everyone is informed and schedules are adhered to. Effective time management is key to success in this area.- Communication: You will serve as a point of contact for internal and external communications. Your ability to convey information clearly and professionally will be essential.- Record Keeping: You will maintain and organize records and documents, ensuring easy access and security of important information. Attention to detail is crucial in this task.- Support Tasks: You may assist in various administrative support tasks as needed, contributing to the overall efficiency and effectiveness of the team.Required Skills and Expectations:Candidates must possess strong organizational skills and the ability to multitask effectively. Excellent verbal and written communication skills are essential, along with a high degree of professionalism. A proactive attitude and willingness to learn will be important for adapting to a dynamic work environment. Familiarity with office software and tools is also expected to perform daily tasks efficiently.
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Receptionist (Female)

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Geetanagar Guwahati
Front Desk Executive Receptionist Activities Basic Computer Skills Public Relation Customer Management
RECEPTIONIST - GEETANAGAR, GHYA professional and well-organized Receptionist to manage front-desk operations, greet visitors, attend phone calls, handle emails, schedule appointments, maintain records, and provide administrative support. Candidates should have good communication skills, basic computer knowledge, and a pleasant personality.
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  • 0 - 1 yrs
  • Female
  • Noida Sector 63
Reception Management Communication Skills Front Office Client Handling
Job TitleFront Desk ManagerLocationNoida 63, Uttar PradeshExperience0-1 Year / FreshersJob TypeFull Time / InternshipWork ModeWork From OfficeWorking DaysMonday to FridayWorking Hours10:00 AM - 7:00 PMJob DescriptionWe are looking for a confident, professional, and well-organized Front Desk Executive / Intern to manage reception activities and provide administrative support.Key ResponsibilitiesGreet and welcome visitors, candidates, and clients.Handle incoming calls and direct them to the concerned person.Manage front-desk inquiries and provide basic company information.Schedule interviews, meetings, and appointments.Coordinate with HR and other departments.Maintain visitor, candidate, and appointment records.Handle courier, parcels, and office documents.Assist HR with recruitment and basic administrative activities.Respond to emails and WhatsApp inquiries professionally.Maintain the reception area and ensure it remains organized.Perform other administrative tasks assigned by HR/Management.Required SkillsGood verbal and written communication skills.Professional and confident personality.Basic knowledge of MS Office / Google Workspace.Good coordination and organizational skills.Ability to handle multiple tasks.Freshers with good communication skills are welcome.Preferred CandidateCandidates who can communicate confidently in English and Hindi and are comfortable working from the office.Interview LocationNoida sec 63ContactHR - Kushel Digi SolutionsPhone: 7042600869Email: hr@kusheldigi.comImmediate Joiners Preferred.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Kasol Kullu
Good Communication Skills Hospitality Customer Satisfaction Basic Computer Skills Problem Solving
Required Front Desk officer at prestigious resort at kasol . Food , accomodation and medical will be provided by us. Very nice and safe atmosphere and our resort is located on river bank with view of snow clad mountains and forest.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Valasaravakkam Chennai
Customer Service Microsoft Office Data Management Receptionist Activities Front Desk Coordination Skills Telephone Handling Administrative Skills
Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification
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  • 2 - 5 yrs
  • 12.0 Lac/Yr
  • Delhi
Senior Secretary Secretarial Activities Personal Secretary Letter Drafting Shorthand Basic Computers Travel Arrangements Interpersonal Skills Secretarial Skills Outlook Personal Banking Front Office Manager Personal Executive
As a Personal Secretary, you will play a crucial role in supporting senior management and ensuring smooth operations within the office. Your primary responsibility will be to assist with administrative tasks, keeping everything organized and efficient.Key Responsibilities:- Manage Schedules: Coordinate appointments, meetings, and events for the executive, ensuring that all plans are communicated effectively.- Communication Liaison: Serve as the first point of contact, managing phone calls, emails, and correspondence with professionalism and confidentiality.- Documentation Support: Prepare and edit documents, reports, and presentations, ensuring they are accurate and well-organized for internal and external use.- Office Organization: Maintain a tidy and efficient office environment, organizing files and supplies, and managing office resources.- Travel Arrangements: Plan and arrange travel itineraries for business trips, including booking flights, hotels, and transportation.- Meeting Coordination: Assist in setting up meetings, taking notes, and following up on action items to ensure tasks are completed timely.Required Skills and Expectations:Candidates should have a Masters degree and 2 to 5 years of experience in a similar role. We expect you to have strong organizational skills, excellent verbal and written communication abilities, and a proactive attitude. Proficiency in office software and tools is essential. You should display a high degree of professionalism and discretion when handling sensitive information. A team-oriented mindset and the ability to adapt to changing environments are crucial for success in this position. We are seeking a dedicated and motivated female professional who is ready to contribute effectively in the office setting.
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  • 0 - 6 yrs
  • Bangalore
Appointment Scheduling Organization Time Management Customer Service
As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- Manage Calls: Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- Handle Appointments: Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- Maintain Reception Area: Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- Process Mail and Packages: Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.
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12th Pass Freshers For Front Office Executive

Starsky Beverages Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Jamshedpur
Receptionist Activities Data Management Administrative Skills Telephone Handling Office Work Front Desk Presentable Basic Computer Skills
Welcome and assist visitors, clients, vendors, and business partners professionally.Manage incoming and outgoing phone calls, emails, and courier services.Maintain the reception area and ensure a positive first impression.Schedule meetings, appointments, and coordinate conference room bookings.Handle visitor records and maintain entry registers.Assist management with administrative tasks, documentation, and filing.Coordinate with internal departments for smooth office operations.Manage office supplies and maintain inventory records.Support HR with interview scheduling and onboarding formalities.Maintain confidentiality of company information and business communications.
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Online For Front Desk Manager Jobs (Freshers)

STS Group of Technical Education

  • Fresher
  • Female
  • Madhubani
Receptionist Activities Front Office Operations Administrative Skills Problem Solving Customer Satisfaction
We are looking for a motivated and organized female candidate to join our team as a Front Desk Manager based in Madhubani. This full-time role involves managing the front desk operations and providing excellent customer service to all visitors.Key Responsibilities:- Greeting Visitors: Welcome guests and clients with a warm and friendly demeanor, ensuring they feel comfortable and valued from the moment they arrive.- Managing Calls: Handle incoming phone calls efficiently, directing them to appropriate departments or taking messages when necessary, to maintain smooth communication.- Scheduling Appointments: Organize and coordinate appointments for staff or visitors, ensuring that the scheduling is done accurately and on time.- Handling Inquiries: Respond to inquiries from guests or clients promptly and helpfully, providing information about services and directing them as needed.- Maintaining Front Desk Area: Ensure the front desk and waiting area are clean, organized, and presentable at all times, contributing to a positive first impression.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills to interact effectively with visitors and staff. Being organized and detail-oriented is essential, as the role involves multitasking and managing various responsibilities simultaneously. A fresh 12th pass education is acceptable, and no prior experience is necessary, making this an excellent opportunity for those looking to start their careers. The candidate should also be comfortable working in an office setting.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Mumbai
Microsoft Office Data Management Receptionist Activities Customer Service Problem Solving
We are seeking a motivated and dynamic Front Office Executive to join our team in Mumbai. This role is ideal for fresh graduates or individuals with up to three years of experience who possess excellent communication skills and a friendly demeanor.Key Responsibilities:- Reception Duties: Greet and assist visitors, ensuring a warm and professional welcome to all. Manage phone calls and direct inquiries to the appropriate department.- Administrative Support: Assist in managing schedules, appointments, and meetings for team members. Handle correspondence, both electronically and physically, to maintain organization and efficiency.- Office Coordination: Maintain an orderly front office environment by ensuring that supplies are stocked and the reception area is clean and presentable. Collaborate with other departments to support office initiatives.- Customer Service: Address client needs and provide information accurately. Demonstrating empathy and understanding while resolving any concerns is crucial.Required Skills and Expectations:The ideal candidate should hold a graduate degree and have a strong command of both written and spoken English. Excellent interpersonal skills are essential, along with the ability to multitask and adapt in a busy work environment. Attention to detail, professionalism, and a positive attitude are vital for success in this role. Proficiency in basic computer applications is expected, with a willingness to learn new systems as needed. This position requires the ability to work full-time from the office and a strong desire to provide exceptional service.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Bhopal
Culinary Skills Food and Beverage Hotel Operations Problem-solving Sales and Marketing Team Leadership Teamwork Training and Development Housekeeping Hospitality Management Revenue Management Marketing Time Management Customer Service Leadership Budgeting Problem Solving Event Planning Inventory Management Conflict Resolution Computer Skills Front Office Communication Skills Adaptability
We are seeking a dedicated Hotel Management Teacher based in Bhopal, India, with a passion for educating future professionals in the hospitality industry. The ideal candidate will hold a postgraduate degree and possess 1 to 2 years of relevant experience.Key Responsibilities:- Deliver Lessons: Teach core subjects in hotel management, including front office operations, food and beverage management, and housekeeping, ensuring students understand key concepts and practices.- Create Course Materials: Develop and update lesson plans, presentations, and other educational resources to enhance student learning and engagement.- Assess Student Performance: Evaluate student assignments and exams, providing constructive feedback to help them improve their skills and knowledge.- Foster Learning Environment: Encourage discussions and practical activities in the classroom to create an interactive learning atmosphere.- Stay Updated: Keep informed about the latest trends and developments in the hospitality industry to provide current and relevant information to students.Required Skills and Expectations:The ideal candidate must possess strong communication skills to effectively convey information and engage students. Patience and adaptability are essential for addressing diverse learning needs. A passion for teaching and a commitment to student success are critical, alongside the ability to work collaboratively with colleagues and participate in professional development opportunities. A strong understanding of hospitality principles and practical experience in the field will enhance the learning experience for students.
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Front Office Executive (Freshers) Lucknow

Glem House Consumer Care Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Lucknow
Microsoft Office Data Management Telephone Handling Front Desk Presentable Basic Computer Skills Customer Service
We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.Key Responsibilities:- Guest Reception: Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- Telephone Management: Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- Administrative Support: Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- Information Management: Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- Mail Handling: Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- Organizational Skills: The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- Computer Proficiency: Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- Interpersonal Skills: A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- Professionalism: The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.
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  • Fresher
  • Coimbatore
Data Management Front Desk Receptionist Activities Basic Computer Skills Telephone Handling
We are looking for a Front Office Executive to join our team in Coimbatore. This role is ideal for freshers who are eager to start their career in a professional environment. The candidate should be female and willing to work full time from the office.Key Responsibilities:- Greeting Visitors: Welcome guests with a friendly demeanor, ensuring they feel comfortable and informed upon arrival. - Handling Phone Calls: Answer and direct incoming calls efficiently, providing clear information or forwarding inquiries to the appropriate personnel. - Managing Appointments: Schedule and coordinate meetings and appointments, ensuring that the schedules of team members are organized and adhered to. - Maintaining Records: Keep accurate records of visitors and calls, ensuring all data is updated and accessible for future reference. - Providing Administrative Support: Assist with basic administrative tasks such as filing, handling correspondence, and managing office supplies to keep operations running smoothly. - Ensuring a Clean Workspace: Help maintain a tidy and organized reception area, creating a positive first impression for visitors. Required Skills and Expectations:The ideal candidate should possess strong communication skills, enabling effective interaction with colleagues and visitors. A good command of English and local languages is essential. Basic computer skills, including proficiency with Microsoft Office, are necessary for managing administrative tasks. The candidate should be organized, detail-oriented, and able to multitask in a dynamic work environment. A professional appearance and positive attitude are expected, as this role represents the first point of contact for the company.
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills Receptionist Activities
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. Greeting Visitors: You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. Handling Calls: You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. Maintaining Records: You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. Administrative Support: You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. Coordinating Meetings: You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Kishangarh Ajmer
Front Officer Front Office Service Desk Front Desk Executive Customer Service Telephone Handling Receptionist Activities Front Desk
Job DescriptionCompany Name- Stonex Global Corporation Pvt LtdDesignation- Receptionist (Front Office Executive)Male/Female both can apply ( Female Preferred)Location - Kishangarh
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Front Office Executive (Female)

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Guwahati
Customer Service Receptionist Activities Administrative Skills Coordination Skills Problem Solving Basic Computer Skills Front Desk Data Management Microsoft Office Presentable
Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.
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Front Desk Manager Jobs For B.A/B.B.A Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Presentation Skills Communication Skills English MS Office MS-excel Data Entry Data Management
- Greet and assist customers with a friendly and professional approach, answering inquiries, providing information, and directing them to the appropriate department or personnel.- Assist passengers with check-in procedures, issue boarding passes, and ensure all required travel documents are verified for accuracy.- Handle incoming calls, emails, and messages, providing prompt and accurate responses to customer queries or redirecting them to the appropriate team.- Coordinate and schedule appointments, meetings, or calls for management or other departments, ensuring efficient time management.- Perform general office duties, such as filing, data entry, maintaining office supplies, and handling correspondence.- Address customer complaints or concerns professionally and promptly, escalating more complex issues to the relevant department when necessary.- Assist customers with booking flights, making reservations, and managing changes to bookings as per company guidelines.- Ensure the front office area is clean, organized, and welcoming, creating a positive first impression for all visitors.- Provide accurate and up-to-date information regarding flight schedules, check-in times, gate numbers, and any service-related queries.- Coordinate with other departments such as sales, customer service, and operations to ensure seamless service delivery and smooth airport operations.- Handle cash, credit card transactions, or other payment methods for ticket sales and other services, ensuring all financial transactions are accurate and documented.- Maintain accurate records of passenger information, appointments, and communications, and generate reports as required by management.- Provide personalized and high-level service to VIP passengers or special request travelers, ensuring an exceptional experience.- Ensure compliance with all airline policies, airport security regulations, and customer service standards set by the aviation company.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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