Customer Support Female Jobs in Surat

Key Responsibilities of CRM act as the primary point of contact, handling inquiries, resolving complaints, provide support, and collaborating with sales/marketing teams to identify growth opportunities and improve the customer experience. Develop and maintain strong, trust-based relationships with key clients to foster loyalty. Proactively identify and resolve customer complaints, issues, and inquiries swiftly to maintain high satisfaction levels Act as the liaison between customers and internal teams (sales, product, marketing) to ensure needs are met.Required Skills and Qualifications Experience: Usually 2+ years in customer service, sales, or account management. Education: Bachelor's degree in Business Administration, Marketing, or a related field. Communication: Strong communication skill in English and Hindi Analytical Skills: Ability to analyze customer data, trends, and feedback to make data-driven decisions. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Customer Relationship Manager (CRM) FemaleSalary: 15,000 25,000 per monthExperience: 23 YearsLocation: On-siteJob Summary:We are looking for a confident and customer-focused Female Customer Relationship Manager (CRM) to handle client communication and coordination. This is a back-end, desk-based role involving regular interaction with customers through phone calls, WhatsApp, emails, and Zoom meetings.Key Responsibilities:Communicate with customers via calls, WhatsApp, emails, and ZoomProvide end-to-end customer support and service assistanceShare required data, PDFs, and sample photos with customersFollow up on order status, delivery timelines, and paymentsSchedule customer appointments and meetingsCoordinate internally for smooth service deliveryMaintain accurate customer records and follow-upsEnsure timely responses and a positive customer experienceWorking Hours:9-hour shift (8 working hours + 1-hour break)Shift options: 9:30 AM6:30 PM or 10:00 AM7:00 PMSkills & Requirements:23 years of experience in CRM / client handlingStrong communication skills with confident speaking abilityHindi mandatory, English preferredBasic computer skills (Excel, emails, PDFs)Tech-savvy, organized, proactive, and follow-up drivenPreference:Married candidates preferred (unmarried may also apply)

The Back Office Executive will be responsible for handling administrative tasks, maintaining records, managing files, and assisting in the smooth functioning of the office. Key responsibilities include data entry, organizing documents, responding to emails, and coordinating with internal teams.The ideal candidate should have strong communication skills, attention to detail, and proficiency in computer applications like MS Office. A high school diploma or equivalent qualification is required. Previous experience in a similar role is preferred but not mandatory. The candidate should be able to work independently and collaborate effectively with colleagues. Being organized, efficient, and able to prioritize tasks are essential qualities for this role.

Job Openings for 5 Tele Caller Jobs for Freshers in Surat having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Customer Care Coordinator, Customer Handling, Convincing Power etc.

Xvantage Infotech is Hiring for below positionJob Title: Customer Support ExecutiveExp: 0-6+ yrGender: FemaleWork Type: Full-time, Work from OfficeLocation: Mota Varacha, SuratContact: +91 9409150636Job Requirements: Should know Hindi and English (both speaking and understanding) Basic computer skills Excellent communication skills and ability to handle customer inquiries Ability to work in a team and maintain a positive attitude Key Responsibilities: Provide excellent customer support and resolve queries in a timely manner Maintain accurate records of customer interactions and transactions Assist customers with product information, orders, or services If you are passionate about customer service and meet the above criteria, we would love to hear from you! Please contact us at +91 9409150636 for further details.

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Job Title: Customer Relationship Management [CRM]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU, SURAT.Employment Type: Full-TimeJob Summary:We are seeking an energetic and persuasive Customer Relationship Manager (CRM) to manage and develop strong relationships with our clients. The role involves direct interaction with clients, ensuring seamless coordination and securing casting assignments for talents. Youll be the face of the agency in client meetings and play a crucial role in convincing clients about our services.Key Responsibilities:Client Interaction & Relationship Management: Build and maintain positive relationships with new and existing clients. Act as the primary point of contact for client queries and requirements.Client Meetings & Presentations: Schedule and conduct meetings with clients to understand casting requirements. Present suitable talent portfolios and suggest casting options based on briefs. Effectively pitch and convince clients about talents and agency services.Project Coordination: Coordinate with the internal casting team to source suitable profiles as per client requirements. Ensure timely sharing of artist profiles and follow-ups.Negotiation & Deal Closure: Negotiate project terms and commercial details with clients. Close deals and ensure proper documentation of assignments.Client Feedback & Service Improvement: Collect client feedback post-project and ensure service quality improvements. Maintain a client database and update interactions regularly.Qualification : Minimum HSC[12th pass] or graduate in any stream. Strong persuasion and negotiation abilities. Good organizational and multitasking abilities.Requirements: 3 Month to 2 year experience in handling client meetings, pitching services, and maintaining client relationships. Freshers with excellent communication and convincing skills may also be considered for this roles. Good presentation skills for client pitches. Comfortable with client meetings and working under deadlines. Basic knowledge of MS Office, CRM software, and social media platforms is a plus.

Job Opportunity at Votiko Solutions Private LimitedPosition: Call Center ExecutivesAbout Us:Votiko Solutions Private Limited is a leading BPO international call center located in Surat, Gujarat. We are seeking enthusiastic individuals to join our dynamic team as Call Center Executives. If you are passionate about customer service, enjoy conducting telemarketing activities, and thrive in a collaborative environment, we invite you to apply.Job Responsibilities: Conduct telemarketing activities, including lead generation and appointment setting. Handle both inbound and outbound calls for B2B and B2C clients. Conduct surveys and verification processes to ensure data accuracy. Provide exceptional customer support through calls, emails, and live chat. Collaborate with the team to meet and exceed performance targets.Requirements: Freshers and experienced candidates are welcomed. Fluency in English is essential. Strong communication skills, both verbal and written. Age limit: Below 40 years. Ability to work night shifts. Work from the office in Surat, Gujarat.Compensation:Salary: 20,000 to 40,000 per month, plus incentives based on the campaign you work on.Working Schedule:Working Days: Monday to Friday (Sunday-Saturday off).Benefits:Best work culture and employee satisfaction.Opportunities for career growth.How to Apply:Interested candidates can call us at 8511539085 or send their resumes to hr@votiko.com.Join us at Votiko Solutions Private Limited and be a part of a team that values your contributions, provides excellent work culture, and offers ample opportunities for career advancement. We look forward to welcoming you to our growing family!

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

urgent required for back office work. only for smart and excellent communication skilled girls

Manage website queryData EntryRespond to customer queries

Opening for Telecaller for well know business verificationLocation Surat GujaratSalary range 9000 K to 12000 K inhand + incentivesFreshers are welcomeOnly Girls Job ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.Telecaller RequirementsGraduation or equivalentPriorly experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersIf interested mail CV at khodalenterprise970@gmail.com or whatsapp at 8238336474

Job descriptionRequired -Telecaller FEMALE )Location: SURAT, Gujarat, IndiaFull job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience preparing monthly sales reports, collecting feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well-qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.- Support management.

Skilled in handling customer inquiries and managing data. Strong proficiency in Microsoft Excel is essential.

Calling Customers and Informing them about the Company's Products/Services. Receive Calls and Solve Queries. Must use clear speech while communicating. Implement good communication skills for effective interactions.

Job Details :- Company profile: First cry.com is Asia's largest online shopping portal for kids and baby products with more than 90000 products and over 9 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores. Job Description: Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Project Description: (Project on which the new hire will work) : Assistant store manager - Trichy location . - Proven work experience as a Retail Sales Representative or Sales Associate or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge of inventory stocking procedures - Basic math skills - Track record of achieving sales quotas - Excellent communication skills, capable of building trusting relationships - Ability to perform in fast-paced environments - Flexibility to work various shifts Roles and responsibilities: - Greet and direct customers - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers questions about specific products/services - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products - Stay up-to-date with new products/serv

We are Looking for a Customer Support Executive. Candidate have to Call and Know the Details of Customer Requirement.

Key Role and Responsibilities: Solving the queries of Customer through call, whats app, email, sms etc. Coordinating with other team members for solution and communicating with customer Coordinating with courier partners and putting all details of orders in excel and track orders on daily basis. Order processing of online orders whenever required on various portals. Data entry and data processing

Job Profile:Grow business for assigned Products/Services by doing various income producing activities & achieve target.Educational Qualification:- Diploma/Bachelor in EngineeringResponsibilities:- Understand Technical Features & Application of Product Category/Make assigned.- Customer Relationship building: Mailers, Broadcast, Calls for Assigned make/services- Ensure Timely action on the Lead received/generated by Team/You.- Ensure techno-commercial offer is sent to client within the stipulated time- Proactively develop new application, solution & upgrading to the latest technology.- Achieving growth and given sales targets.- Lost Order & Competition Data Analysis- Post Offer Action & Follow up- Processing of Orders to Supplier & Post Order Follow up- Maintaining Stock Level & Review every month- Payment Collection Follow-up- Prepare and circulate marketing material like flyers, posters, blogs, articles, application notes- Update Products details on website, b2b portals- Submit Report to management as instructed.- Participate in any company related activity assigned by management if not mentioned otherwisePreferred Skills:- Basic Electrical/Instrumentation Knowledge- Know-how of Various Engineering Practices & terminology- Working knowledge of MS Office, ExcelPreference:- Willingness to work for long term to handle Sales & Marketing- Ready to learn about new products & solutions on their own- Experience as a Customer Support EngineerSalary:- No bar for Right Candidate

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Job description- Only Local Surat Candidate can apply.Full job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience in preparing monthly sales reports, collections feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.-Support management.