Ecommerce Support

• Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.

• Manage, process, and track customer Order for timely arrival of online orders.

• Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments.

• Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg.

• Data entry/analysis and reporting to support Management team.

• Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team.

• She understands English language well.

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Graduate (B.A, B.B.A, B.Com)

• Role

  Ecommerce Support

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office