Customer Support Female Jobs in Vadodara

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.

You will be responsible for handling customers and generating business. You will be liaising with clients and subject experts.Liaising with clients and subject experts.Solving client queries.Converting inquiries into revenue.Generating quotes.Keeping track of payments.**Phone handling (mostly inbound) is an important part of this job.

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- info@shiva-group.comRoles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

Responsibilities:Guest Reception: Welcome guests and clients with a friendly and professional demeanor.Phone Management: Answer, screen, and direct incoming calls; take messages as necessary.Appointment Scheduling: Manage calendars, schedule meetings, and coordinate appointments for staff.Administrative Support: Perform clerical duties such as filing, data entry, and maintaining records. Respond to inquiries and provide information about the organization and its services.Mail Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail.Inventory Management: Monitor and maintain office supply inventory; reorder supplies as needed.Visitor Log Maintenance: Maintain a visitor log and ensure adherence to security protocols.Staff Assistance: Provide administrative support to other departments as required.Reception Area Maintenance: Ensure the reception area is tidy and presentable at all times.Lead Generation: Conduct lead generation activities to identify and engage potential customers, promoting the organization's services.Qualifications:Education: High school diploma or equivalent; additional certifications in office administration are preferred.Experience: Previous experience in a receptionist or administrative role is advantageous.Communication: Must be able to speak in good English. Any additional language will be added benefit for the role.Skills: Strong organizational and multitasking abilities; excellent verbal and written communication skills; proficiency in office software (e.g., MS Office).Interpersonal Skills: Ability to interact professionally with a diverse range of individuals.Attention to Detail: Strong attention to detail and problem-solving skills.Working Conditions:Fast-paced environment requiring the ability to manage multiple tasks simultaneously.

Inbound calls, DSA AND LOAN SERVICES RELATED WORKS

Primary responsibility of the person is to make new clients, garner investments in Mutual Funds, Equity Market, Bonds, Fixed Deposits, Life Insurance, Health Insurance etcCoordinate with the HR manager of Companies, Associations & arrange the webinar on Tax Planning & Advance Portfolio Management Coordinate with the asset management companies & life insurance companies to serve the clients better.

Experience : 0 - 2 Yrs.Salary 8000 to 15,000 per month + insentive no targetQualification : 10th pass/ Faill or AboveGender Preference : FemaleWalk in interview : 307 bluechip complex,Near Manubhai Tower,sayajigunj,VadodaraDescription: The candidate will be responsible for converting the leads into prospective buyers and handed over to the sales for final closure. Outbound calling on data collected through lead generation activities/ secondary data sources. To fix up appointments with prospective clients. Ensure that the maximum number of appointments should be made for a month. Scheduling appointments for venue sales and direct sales out of these calls. Retention percentage should be monitored on a regular basis. Ensure quality of appointments provided to the sales

Need Urgent basis counselor for our immigration office in vadodara

Cold call on the data Provided to for lead Generation for IELTS and Study Abroad Propose Good Communication, Good Listener,Committed, Punctual,English Typing 34-35 WPM,Good Knowledge of Microsoft Office, Learning & having Basic Knowledge of different Countries. Lead Generation, Taking basic Information of students and counselling of study abroad and IELTS & Invitinginvite Candidates for the webinar and walk-in (office visit).

We are hiring for the position of Customer care ExecutiveRole: Inbound/outbound process solving queries of customer related to Retail banking.Handling customer call. Location: - Gorwa Road, Vadodara .Process SBI Banking ProcessType: Inbound/outboundQualification: Min HSC passed or diploma passed and any graduate.Experience: freshers / experience.Salary: 13k-17k CTCInbound: 11,000/-, (Hindi, Gujarati)Marathi: 13,000/-Malayalam, Tamil and Punjabi: 18,000/-Outbound: 15,000/- (English mandatory)Shifts: Rotational. (work from office)No Target.Benefits: - Earn unlimited incentives, Attendance allowance Rs.2000/-PM.

Responsibilities:Guest Reception: Welcome guests and clients with a friendly and professional demeanor.Phone Management: Answer, screen, and direct incoming calls; take messages as necessary.Appointment Scheduling: Manage calendars, schedule meetings, and coordinate appointments for staff.Administrative Support: Perform clerical duties such as filing, data entry, and maintaining records. Respond to inquiries and provide information about the organization and its services.Mail Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail.Inventory Management: Monitor and maintain office supply inventory; reorder supplies as needed.Visitor Log Maintenance: Maintain a visitor log and ensure adherence to security protocols.Staff Assistance: Provide administrative support to other departments as required.Reception Area Maintenance: Ensure the reception area is tidy and presentable at all times.Lead Generation: Conduct lead generation activities to identify and engage potential customers, promoting the organization's services.Qualifications:Education: High school diploma or equivalent; additional certifications in office administration are preferred.Experience: Previous experience in a receptionist or administrative role is advantageous.Communication: Must be able to speak in good English. Any additional language will be added benefit for the role.Skills: Strong organizational and multitasking abilities; excellent verbal and written communication skills; proficiency in office software (e.g., MS Office).Interpersonal Skills: Ability to interact professionally with a diverse range of individuals.Attention to Detail: Strong attention to detail and problem-solving skills.Working Conditions:Fast-paced environment requiring the ability to manage multiple tasks simultaneously.