Customer Support Female Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

About the Job: We are hiring freshers people to help our Customer Support Representativesales. Managing CVM campaignscalls/emails for product offers, account reactivation, customer outreach for upselling/cross-selling. Key Responsibilities: Execute outbound (via phone, SMS, email) Explain banking products/services clearly to customers Handle customer queries, objections, and follow-up Who Can Apply: Qualification: HSC (12th pass) with sales experience OR Graduate (any stream) freshers or experienced Shift Time: 9: 30 am to 6:30 pm Week Off: Sunday fixed off Salary: fixed Rs.14,000 per month (CTC)

An experienced Customer Service Manager who will be responsible for leading a team and ensuring exceptional service delivery in all aspects of freight forwarding (air,sea,road). One point of contact for internal department and external clients.Responsibilities Team Leadership & Development Client Relationship Management Operations Support /Issue Resolution Process Improvement : KPI Monitoring & Reporting ,Compliance & DocumentationQualifications Bachelor's degree or equivalent experience 7+ years' of Experience in FF customer service , with at least 2+yrs in Managerial role/strong knowledge of international freight processes,Incoterms and Customs regulations Excellent written and verbal communication skills Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.

Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.

Job Title: Customer Service ExecutiveCompany Name: Akzonobel (Premium)Key Responsibilities:Handle customer queries (lingual communication)Maintain service qualityFollow call and process guidelinesLocation: Ghansoli, MBPSalary: 13,000 in handEligibility:Gender: Female candidates onlyQualification: HSC / GraduateExperience: Fresher / ExperiencedCommunication: Average, Lingual candidates preferredWorking Days: 6 daysWeek Off: RotationalShift Timing: 9 AM 8 PM (Any 9-hour shift)

Hiring for Customer Support Executive for Courier & Logistic Firm at Rabale.Skills - Good Written and spoken English.Good Mailing in outlookMicrosoft ExcelJob Description -* Handling Customer Complaints.* Maintaining Good Communication with clients and customers.* Solving customer complaints on time.* Booking Shipments.* Checking documentation of shipments.

CUSTOMER CARE EXECUTIVEWe are looking for a qualified Customer Support Executive to be a part of a team of representatives who will offer excellent customer sales, service & support.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer sales, service and management skills.JOB PROFILE Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience. Strong phone contact handling skills and active listening Familiarity with CRM systems and practices.

We have vacant of 4 Customer Support Executive Jobs in Navi Mumbai Experience Required : 3 Years Educational Qualification : Higher Secondary, Other Bachelor Degree, B.Com Skill Customer Care,Customer Support,Voice Process,Service Marketing etc.

Customer service agent for a Printing Store in Florida.Following up with customers about their printing orders.

Company Name: 1Point1 SolutionLocation: Turbhe, Navi MumbaiNature of Job Email/Chat/Voice Designation Customer Support Executive Freshers and Experienced both can apply Excellent English is mustBrief candidates about healthcare knowledge.Salary- 21k CTCOnly female candidates Rotational Day ShiftsInterview RoundsHRClientNotes: We are not taking any charges of placement.

Obtaining and updating lists of customer's contact details. Calling active and budding clients to encourage the purchase of car services. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Recording all successful and unsuccessful attempts to close sales. Handling inquiries over calls, online chat support, and email Providing company's information, details, and estimation of services offered Scheduling appointments Working on feedback and service reminder calls Pitching new services, offers, and the annual maintenance package to potential leads and current customers Coordinating with the technical team and vendors

Responsibilities Call existing and potential customers to sell the company's products and services Accurately record details of customer's purchase orders Process customer purchases Generate leads for the outside sales team to pursue Manage customer accounts by ensuring that existing customers remain satisfied with company's products and services Develop and sustain solid relationships with customers to encourage repeat businessRequirements Ability to read and follow scripts Strong negotiation and consultative sales skills Excellent organizational and problem-solving skills Effective communication skills Strong customer service skills

We are looking for 5 Tele Sales Executive Posts in Airoli Navi Mumbai with deep knowledge in Marketing,telesales,Business Development and Required Educational Qualification is : Higher Secondary, Secondary School.

Experience: 0-2 years in Telecalling, Customer Service & Client Handling.Required Skills: Minimum Graduate To identify the portfolio &requirement of the prospective customers.

Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Hiring, managing, and developing the junior administrative team.Provide excellent customer service.Scheduling appointments.