Customer Support Female Jobs in Delhi NCR

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both

As a Sales Coordinator, you will play a crucial role in supporting the sales team to improve productivity and efficiency. Your responsibilities will include the following:- **Assisting Sales Team**: Provide administrative support to the sales team, helping them with scheduling meetings, managing calendars, and organizing sales materials.- **Client Communication**: Maintain communication with clients to gather information, answer queries, and provide updates on orders, ensuring a positive customer experience.- **Order Processing**: Handle the order entry process, ensuring that all orders are accurately recorded and processed in a timely manner.- **Sales Reporting**: Prepare regular sales reports to track performance and identify areas for improvement, helping the team achieve its sales goals.- **Inventory Management**: Collaborate with other departments to manage inventory levels and ensure that products are available for clients.To be successful in this role, you should have excellent communication skills, both written and verbal, as you will be interacting with clients and colleagues frequently. Strong organizational skills are essential, as you will need to manage multiple tasks efficiently. A proactive attitude and attention to detail will help you excel in the fast-paced sales environment. Additionally, basic knowledge of sales processes and customer service will be beneficial, though prior experience is not required. A 12th-grade education is necessary, and you must be comfortable working in an office setting in Muradnagar.

We are looking for a dedicated and organized Sales Coordinator to support our sales team in Delhi, India. The ideal candidate will have 3 to 5 years of experience in a similar role and will play a vital part in ensuring smooth sales operations.Key Responsibilities:- **Order Processing:** Manage and process sales orders accurately and efficiently, ensuring that all customer requests are fulfilled in a timely manner.- **Customer Communication:** Act as the main point of contact for clients, addressing their inquiries, providing product information, and resolving any issues that may arise.- **Sales Support:** Assist the sales team by preparing sales reports, tracking performance metrics, and maintaining up-to-date customer records.- **Scheduling Meetings:** Organize and schedule meetings between sales representatives and clients, ensuring all parties are informed and prepared.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure a seamless sales process and deliver the best service to clients.

We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.

We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.

Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy formTake the lead on organizing the resources necessary to put together high quality sales presentationsEnsure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to dateAct as the primary customer service contact for clients who have questions about their accounts or our productsWork with other departments within the company to bring in additional help on creating sales presentations when needed

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.

Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Looking for a talented staff to promote our products and provide customer support.

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

- Key Responsibilities:1. Support the sales team by coordinating sales-related activities, such as responding to client inquiries, preparing sales proposals, and generating sales reports.Explanation: The Sales Coordinator will assist the sales team with various administrative tasks to ensure smooth operations and efficient sales processes.2. Maintain and update sales and customer records in the CRM system.Explanation: It is essential for the Sales Coordinator to maintain accurate and up-to-date records of sales activities and customer interactions for reference and analysis.3. Communicate with customers to provide information, address inquiries, and resolve any issues.Explanation: The Sales Coordinator will need to interact with customers to provide assistance, answer questions, and ensure customer satisfaction throughout the sales process.- Required Skills and Expectations:1. Strong communication skills to effectively interact with team members and customers.2. Organizational skills to manage multiple tasks and prioritize responsibilities effectively.3. Attention to detail to ensure accurate data entry and documentation of sales activities.4. Basic knowledge of CRM systems or willingness to learn and adapt to new software.5. Ability to work in a fast-paced environment and collaborate with a team to achieve sales goals.

Provide end-to-end support to the sales team by preparing quotations, orders, and documentation.1. Coordinate with internal teams to ensure timely order processing and customer communication.2. Maintain sales records, MIS reports, and customer data with accuracy.3. Assist in follow-ups, resolving queries, and improving overall sales efficiency.

Job DescriptionWe are a growing wholesale business dealing in customized wall clocks, based in Chandni Chowk, Delhi. We are looking for a smart, responsible, and well-spoken Female Backend Sales Executive who can manage online customer data, handle inquiries, and generate sales through calls and WhatsApp.This role is crucial for managing backend operations, customer communication, and order coordination.Key Responsibilities Extract and generate potential customer data from online sources (Google, B2B platforms, social media, etc.) Call potential and existing customers to explain products and generate sales Handle incoming inquiries from calls, WhatsApp, and other online platforms Regularly follow up with customers to close deals Coordinate with customers regarding customized orders Track customer orders from confirmation to dispatch Maintain proper records of customer details, follow-ups, and order status Ensure customer satisfaction through timely communication Support the business owner in backend sales operations________________________________________Required Skills & Qualifications Female candidate preferred Minimum 1 year experience in backend sales / telecalling / customer support (preferred) Good communication skills in Hindi & basic English Confident in handling customer calls and WhatsApp conversations Basic knowledge of MS Excel / Google Sheets Ability to manage multiple customers and follow-ups Organized, disciplined, and target-oriented Experience in wholesale, customized products, or B2B sales will be an advantage

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

1. Coordinate with Sales team and Plant from Order punching to dispatch details2. Regular Follow up for the Payments from clients3. Support sales team for Quotes, Ledgers, PI, Debtor reports, monthly and weekly salesreportsRequirements:1. Female Candidate only in the age group of 25-35 yrs2. Should be Married/Unmarried3. Experience of 3+ years in B2B sales4. Good ability to handle objections and strong negotiator.5. Good Communication skills in Hindi and English.6. Computer Savvy. Should have good MS office and software skills.