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Call Monitoring Female Jobs in Kolkata

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Front Office Receptionist (Female)

Sunshine Manpower Solution And Services

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Rash Behari Avenue Kolkata
Customer Relationship Computer Skills Front Desk Negotiation Skills Call Monitoring
Job Title: Receptionist (Female Only)Location: Rashbehari Avenue KolkataSalary: 15,000 16,000 per month (In Hand)Working Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMGender Preference: Female OnlyAge Limit: Up to 35 yearsExperience Required:Minimum 1 year of experience as a ReceptionistEducational Qualification:Graduate or equivalent (preferred)Skills & Requirements:Fluency in English (mandatory)Strong communication and interpersonal skillsComputer proficiency including:MS Word, MS ExcelEmail drafting & communicationInternet browsing & online searchesPrinting and document handlingKey Responsibilities:Greet and welcome visitors in a professional and friendly mannerAnswer, screen, and direct phone calls and inquiriesHandle incoming and outgoing correspondence (emails, couriers, etc.)Maintain the reception area and ensure a neat, presentable environment Assist in daily administrative and clerical tasksSchedule appointments and maintain visitor logsCoordinate with internal departments for smooth front-office operations
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  • 1 - 4 yrs
  • 0.9 Lac/Yr
  • Kolkata
Call Monitoring Inbound Calls Handling Insurance Sales
Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT. 6291764734
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