Business Operations Female Jobs in Navi Mumbai

We are looking for an entry-level Business Operations Associate to support coordination between business teams, client SPOCs, and product/technical teams. This role involves learning telecom billing integrations, internet product workflows, and working with tools like Google Analytics, MIS, data analytics platforms, and issue resolution processes. The candidate will assist in product documentation and ensure smooth operations for apps, games, and other digital products.

Qualifications & Requirements: Experience: 3-4 years in business operations, telecom billing integration, or internet productmanagement. Proficiency with telecom billing systems and integration processes. Experience with digital tools like Google Analytics, Appsflyer, Google Ads Manager, and productanalytics will be added advantage. Familiarity with app and game distribution platforms and design tools like Canva. Excellent communication and problem-solving skills, with a focus on issue escalation andresolution. Strong understanding of revenue tracking, data analytics, and reporting.

Primary Responsibilities:A. Risk and quality Management Preparation of Governance and Executive meeting packs for meetings managed/led by RQM including recording minutes/ actions. This would be across all Legal Entities (Entity Boards, UK&I Ops Exec, Risk & Governance Forum in UK, Global Risk & Governance Forum) Support preparation of GRE Quarterly Top Risk Review meeting with senior management Manage and report Complaints referenced to RQM mailbox, including creating and maintaining any SOP documents. Support First Line Risk Events Coordinator for managing and reporting risk events across GRe Global Manage any Conflict of Interest referenced in mailbox/ Navex system and report in lines with agreed protocols. Manage and report CPD and Mandatory Training completion to various BU forums. Work along with RQM director in Organising workshops, agendas action plans and outputs for RQM led meetings and forums. Support RQM Director on managing Internal Audit MAPS Support RQM director with RQM Dashboards for OpsExec presentationsB. Operational Excellence Analyse the end-to-end process and introduce process improvements in OT3 (as applicable) to enable processes to perform efficiently and reliably, ensuring service levels are maintained Design Operational Development Program for the leadership and wider teams to enhance skills and capabilities in driving operational excellence Reduce cost through eliminating inefficiencies, optimizing processes and leveraging automation / AI Drive on operational improvements/excellence as means to enhance client experience and continuous improvement cultureWork Mode- Hybrid(2 weeks WFO and vice versa)Shift timing- 6.30am to 2.30pm and 2.30pm to 10.30pm

Setting goals and developing plans for business and revenue growth. Researching, planning, and implementing new target market initiatives. Researching prospective accounts in target markets. Pursuing leads and moving them through the sales cycle.

PAN India Head: Operations & Developments. Handling Facility & Operation Team Handling/ Client Visits/ Business Developments/ Management Reports/ Team Control