Support Engineer Jobs

Key ResponsibilitiesL1/L2 Technical Troubleshooting: Diagnose, isolate, and resolve client-facing problems related to platform access, software installation, configurations, API integrations, and user credential management.Ticketing & Lifecycle Management: Log, prioritize, and track all incoming technical support issues using enterprise desk software (e.g., Jira Service Management, Zendesk, ServiceNow). Ensure strict adherence to predefined Service Level Agreements (SLAs).Root-Cause Documentation: Collect systematic logs, screenshots, and step-by-step reproduction flows for recurring glitches; update internal technical databases to speed up future resolutions.Strategic Escalation Coordination: When bugs require deep code rewrites or database modifications, compile complete technical summaries and seamlessly transfer the ticket to L3 senior systems analysts or product engineering wings.Customer Onboarding Assistance: Guide technical administrators at client firms through the initial setup phases, remote software deployments, firewall modifications, and configuration adjustments.Knowledge Base Expansion: Author clear, accessible user guides, FAQs, and step-by-step documentation to empower customers to self-solve common technical questions.

We are seeking a skilled Civil Site Manager with 3 to 9 years of experience to oversee and coordinate construction projects in Kolkata, India. The ideal candidate will ensure that projects are completed on time and to the highest quality standards.**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**Key Responsibilities:**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**- **Project Oversight**: Manage daily operations on the construction site to ensure all project goals are met efficiently and safely1. Project Quantity Surveying: QS & Estimation , Billing ,Planning , Tendering , Contracts , Cost Control Budgeting.- **Team Coordination**: Lead a team of engineers, contractors, and subcontractors, fostering effective communication to achieve project objectives.- **Quality Control**: Monitor construction processes and materials to maintain compliance with industry standards and specifications, ensuring top-quality work.- **Budget Management**: Prepare and manage budgets, ensuring resources are used effectively and project costs are kept under control.- **Safety Compliance**: Enforce safety regulations and protocols to create a safe working environment for all personnel on-site.Required Skills and Expectations:The ideal candidate will possess a degree in Civil Engineering or a related field. Strong leadership skills are essential to guide teams and manage conflicts. Excellent communication and interpersonal skills are needed to effectively coordinate with various stakeholders. A thorough understanding of construction methodologies, budgeting, and safety regulations is also crucial. The ability to work under pressure and adapt to changing circumstances is expected, along with a commitment to delivering projects on time and within budget.

We are seeking a talented and motivated Software Engineer to join our team in Bangalore. This role is ideal for recent graduates who are eager to kickstart their careers in software development. As a Software Engineer, you will have the opportunity to contribute to exciting projects and develop innovative solutions.Key Responsibilities:- **Software Development**: Work on designing, coding, and testing software applications. You will collaborate with senior developers to create high-quality code that meets project requirements.- **Debugging and Troubleshooting**: Identify and resolve software defects in existing applications. You will be involved in debugging issues and providing efficient solutions to improve system functionality.- **Collaboration**: Work closely with cross-functional teams, including product managers and designers, to understand project requirements and deliver effective results.- **Documentation**: Create and maintain technical documentation for the software you develop. This includes writing clear instructions and guidelines to help other team members understand the work.Required Skills and Expectations:Candidates should possess a strong understanding of programming languages such as Java, C++, or Python. Familiarity with software development methodologies and tools is a plus. Good problem-solving skills and the ability to work in a team environment are essential. Effective communication skills are important to articulate ideas and collaborate successfully with colleagues. We welcome passionate and proactive individuals who are eager to learn and grow in the field of software engineering.

Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance

We are looking for hardworking and enthusiastic individuals to join our team as Ground Staff in Indore. This role is essential for ensuring smooth operations at our facility. Both freshers and experienced candidates (0-6 years) who have completed their 12th grade are encouraged to apply. **Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers as they arrive, ensuring a welcoming experience and handling inquiries efficiently.- **Check-in Support:** Help passengers with the check-in process, including baggage handling and ticket verification, to facilitate a seamless travel experience.- **Ticketing and Documentation:** Manage the sale of tickets and prepare necessary travel documents, ensuring accuracy and compliance with regulations.- **Baggage Services:** Ensure timely handling of baggage, guiding passengers to the baggage claim area, and addressing any issues they may encounter.- **Safety Compliance:** Follow safety procedures and protocols at all times, contributing to a secure environment for both staff and passengers.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. A friendly and approachable demeanor is essential for providing great customer service. Basic computer knowledge is required for managing ticketing systems. Candidates should be organized and able to multitask in a fast-paced environment. A team player attitude and a willingness to learn are also important. Candidates must be flexible with work hours, including weekends and holidays, based on operational needs.

We are looking for an experienced Civil Site Manager to oversee construction projects in Chandigarh. The ideal candidate will have 3 to 9 years of relevant experience and a degree in civil engineering or a related field.**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**Key Responsibilities:**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**- Project Coordination: Manage daily site operations and ensure that all work complies with safety standards and project guidelines.1. Project Quantity Surveying: QS & Estimation , Billing ,Planning , Tendering , Contracts , Cost Control Budgeting- Team Leadership: Supervise and guide construction teams, ensuring tasks are completed efficiently and effectively.- Quality Control: Monitor the quality of materials and workmanship to meet project specifications, conducting regular inspections.- Budget Management: Assist in preparing project budgets and ensure that spending remains within budget while seeking cost-saving opportunities.- Communication: Act as the primary point of contact between clients, subcontractors, and stakeholders, providing timely updates on project progress.Required Skills and Expectations:The successful candidate must possess strong leadership abilities to manage diverse teams and keep morale high. Excellent communication skills are essential for liaising with contractors and clients. The candidate should be detail-oriented with strong problem-solving skills to handle challenges that arise on-site. Familiarity with construction software and project management tools is also highly desirable. Flexibility and the ability to adapt to changing project demands are crucial for success in this role.

We are looking for a Civil Site Manager to oversee construction projects in Visakhapatnam. The ideal candidate will have 3 to 9 years of experience and a degree in a related field. This role requires strong leadership and organizational skills.**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**Key Responsibilities:**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**1. **Project Management**: Oversee and manage the entire construction process, ensuring that the project is completed on time, within budget, and meets quality standards.1. Project Quantity Surveying: QS & Estimation , Billing ,Planning , Tendering , Contracts , Cost Control Budgeting2. **Team Coordination**: Lead and coordinate a team of engineers and workers on-site, providing clear instructions and support to ensure efficient workflow.3. **Site Supervision**: Conduct regular site inspections to ensure compliance with safety regulations and quality control measures.4. **Client Communication**: Act as the main point of contact for clients, providing updates on project progress and addressing any concerns that may arise.5. **Documentation**: Maintain accurate records of project activities, including reports on timeframes, costs, and resources utilized.Required Skills and Expectations:The ideal candidate should possess excellent communication skills to effectively interact with team members, clients, and stakeholders. Strong problem-solving abilities are essential for identifying and addressing challenges that occur on-site. The candidate should be detail-oriented and capable of managing multiple tasks simultaneously. A solid understanding of construction methods, materials, and local regulations is crucial to ensure project success. Proficiency in project management software is also expected.

We are looking for a Civil Site Manager in Chennai with 3 to 9 years of experience to oversee construction projects. The ideal candidate will ensure projects are completed on time, within budget, and to the required quality standards.**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**Key Responsibilities:**VISIT BHADANIS QUANTITY SURVEYING WEBSITE**1. **Project Oversight**: Manage day-to-day operations on the construction site, ensuring all activities run smoothly and efficiently.1. Project Quantity Surveying: QS & Estimation , Billing ,Planning , Tendering , Contracts , Cost Control Budgeting2. **Team Leadership**: Supervise and coordinate the work of contractors and laborers, ensuring that everyone understands their responsibilities and tasks.3. **Quality Control**: Implement and maintain safety standards and building codes, inspecting work quality and materials to ensure compliance.4. **Budget Management**: Monitor project expenses and forecasts, working within budgets while minimizing waste and maximizing resources.5. **Communication**: Act as the primary point of contact between clients, contractors, and suppliers, ensuring all parties are updated regularly on project progress.Required Skills:- **Technical Knowledge**: A solid understanding of civil engineering principles, construction methods, and project management.- **Problem Solving**: Strong ability to identify issues and find effective solutions under pressure.- **Leadership**: Proven experience in managing diverse teams, motivating, and guiding them towards achieving project goals.- **Time Management**: Efficiently prioritize tasks and manage time to meet project milestones and deadlines.The ideal candidate should be a proactive communicator with a strong work ethic and commitment to quality, focusing on delivering successful outcomes in challenging environments.

Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.

Here is a detailed job description for a Production Engineer. This is a core shop-floor role that focuses on executing daily production schedules, managing a team of technicians and operators, and troubleshooting day-to-day manufacturing issues.Job Description: Production EngineerDepartment: Production / ManufacturingReports To: Production Manager / Plant Operations HeadExperience Level: 2-5 years (Mid-level)Job PurposeThe Production Engineer is responsible for overseeing daily shift operations on the manufacturing floor. This role ensures that production targets are met on time, within budget, and in compliance with safety and quality standards. The ideal candidate will bridge the gap between planning and execution, troubleshooting machine issues, and optimizing workforce utilization.Key Responsibilities1. Shift Execution & Target AchievementDaily Production Plans: Execute the shift-wise production schedule provided by the planning department to ensure maximum output.Manpower Allocation: Allocate operators, helpers, and technicians to specific assembly lines or machine stations (such as CNC, VMC, or Press shops) based on skill matrices.Shift Handover: Conduct clear shift handovers, documenting daily output numbers, raw material consumption, and outstanding technical issues.2. Process Optimization & TroubleshootingLine Balancing: Monitor assembly or machining lines to eliminate bottlenecks, reduce cycle times, and improve overall line efficiency.First-Line Troubleshooting: Diagnose and resolve minor mechanical, electrical, or process defects immediately to minimize downtime. Coordinate with the Maintenance team for major breakdowns.Setup & Changeover Management: Oversee tool or die changeovers on machines, ensuring compliance with SMED (Single-Minute Exchange of Die) techniques to reduce idle time.3. Quality & Material ControlIn-Process Quality: Collaborate with QA/QC inspectors to ensure that products meet structural and visual guidelines. Enforce standard operational steps to avoid re-work.Rejection Analysis: Track daily shop floor rejection and scrap rates. Participate in root cause analysis (using 5-Why or Fishbone methods) to minimize material waste.WIP Management: Monitor Work-in-Progress (WIP) material levels to keep the floor organized and ensure a smooth material flow.4. Safety & Shop Floor Discipline5S Implementation: Maintain high standards of housekeeping, organization, and safety cleanliness on the shop floor using 5S principles.PPE Enforcements: Ensure 100% compliance with personal protective equipment (PPE) guidelines by all operators and contract staff.

Key ResponsibilitiesTechnical Documentation: Maintaining project blueprints, technical manuals, and compliance records.Progress Monitoring: Tracking the project timeline against the master schedule (using tools like MS Project or Excel) and highlighting potential delays.Resource Coordination: Ensuring that parts, tools, and materials arrive at the site or production line exactly when the team needs them.Quality Assurance: Assisting in site visits or shop floor inspections to ensure that work is being done according to the technical specifications.Communication Bridge: Facilitating information flow between departments-for example, explaining design changes to the production team or clarifying technical issues to the client.Risk Mitigation: Identifying small technical issues early on before they snowball into costly project delays.

Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance

Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance

Required Candidate profileAge below 50 yearsMin 2 Years of ExperienceAt least a Bachelor/DiplomaExcellent communication skillsMedically FitPermanent settle with familyCan work in any occupation.

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations

A Cloud Engineer designs, implements, and manages cloud infrastructure, ensuring efficient and secure operation of cloud-based systems, applications, and services, while also providing support and troubleshooting. Role: Cloud System AdministrationIndustry Type: IT Services & ConsultingDepartment: IT & Information SecurityEmployment Type: Full Time, PermanentRole Category: IT Infrastructure Services