Support Engineer Jobs

We are seeking a dedicated Computer Hardware Engineer to join our team in Mumbai. The ideal candidate will have a diploma and at least 2 years of experience in designing, testing, and developing computer hardware components.Key Responsibilities:1.**Troubleshooting**: Diagnose problems in existing hardware systems and troubleshoot to provide effective solutions to enhance performance.Required Skills and Expectations:Candidates must have a strong understanding of computer hardware support. Excellent problem-solving skills are essential, Being a Field Support, we expect male candidates to apply for this position.

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

We are seeking a motivated Production Supervisor to join our team in Chakan Pune. This entry-level role is perfect for recent graduates who want to kickstart their career in manufacturing and production management.Key Responsibilities:1. **Supervise Production Activities**: Oversee daily production operations to ensure that all tasks are completed on time and meet quality standards.2. **Coordinate Team Efforts**: Collaborate with team members to ensure smooth workflow and resolve any issues that may arise during the production process.3. **Monitor Equipment Performance**: Keep an eye on machinery and tools to ensure they are functioning properly and report any maintenance needs or malfunctions.4. **Ensure Compliance**: Maintain safety and cleanliness in the production area by ensuring all team members follow safety protocols and company policies.5. **Train New Staff**: Assist in onboarding and training new team members to help them understand their roles and responsibilities effectively.Required Skills and Expectations:Candidates should possess a bachelor

Job Title: Hardware Technical Support EngineerLocation: NashikExperience: 1-4 YearsSalary: 15,000 - 25,000Job Summary:We are looking for a skilled Hardware Technical Support Engineer to install, maintain, and troubleshoot computer hardware, networking devices, and IT equipment. The candidate should have strong technical knowledge and problem-solving abilities.Key Responsibilities:Install, configure, and maintain desktops, laptops, printers, and other hardware devicesDiagnose and resolve hardware issues and system failuresProvide on-site and remote technical support to usersTroubleshoot networking issues (LAN/WAN, routers, switches)Perform regular system upgrades and preventive maintenanceManage hardware inventory and documentationCoordinate with vendors for repairs and replacementsEnsure data backup and basic system securityRequired Skills:Strong knowledge of computer hardware and peripheralsBasic networking knowledge (IP addressing, routers, switches)Troubleshooting and problem-solving skillsFamiliarity with operating systems (Windows/Linux basic)Good communication and user-handling skillsQualification:Diploma / Bachelors Degree in IT, Computer Science, or related fieldCertifications like A+, N+, CCNA (preferred)Preferred Skills:Experience in field support or IT service environmentKnowledge of CCTV, biometric systems, or server handling (added advantage)Ability to work under pressure and meet deadlines

As a Desktop Support Engineer in Bangalore, you will be responsible for providing technical assistance and support to end-users. This role is crucial for ensuring that all desktop systems and applications function smoothly.**Key Responsibilities:**- **Troubleshooting Technical Issues**: Work directly with users to resolve problems related to hardware, software, and network connectivity, ensuring minimal disruption to their work.- **Setting Up Desktops and Laptops**: Prepare and configure new devices for employees by installing necessary software, setting up printers, and ensuring that all workers have the tools needed to perform their jobs effectively.- **Providing User Training**: Assist staff in understanding how to use software applications and tools properly, helping them to become more proficient.- **Maintaining Inventory**: Keep track of all computer equipment and software licenses, ensuring that everything is documented and that resources are utilized efficiently.- **Escalating Complex Issues**: Identify problems that cannot be resolved at your level and accurately report them to higher-level IT support for further investigation and resolution.**Required Skills and Expectations:**Candidates should have a bachelor's degree in any relevant field such as B.A, B.Com, or B.E, among others. Strong communication skills are essential for effectively interacting with users and understanding their needs. A basic understanding of computer hardware and software is necessary, along with a willingness to learn new technologies. Candidates should demonstrate problem-solving abilities and a patient attitude when working with users experiencing difficulties. Fresh graduates are encouraged to apply.

Responsibilities:1. Provide technical support to customers via phone, email, or chat to troubleshoot and resolve software issues2. Work closely with software developers to communicate customer feedback and bug reports3. Conduct software testing and quality assurance to ensure products meet customer requirements and industry standards4. Create and maintain technical documentation and user guides for software products5. Collaborate with cross-functional teams to improve software functionality and user experience

Role Summary;The Technical Support Manager will be responsible for leading the technical service andsupport function for customers, distributors, and internal teams. This role ensures quickresolution of product issues, preventive maintenance support, troubleshooting, andcoordination with production and quality departments to continuously improve productperformance.Key Responsibilities Respond to customer queries via phone, email, and onsite visits (when required). Diagnose and troubleshoot mechanical / electrical / product-related issues. Guide customers through installation, operation, and basic maintenance procedures. Coordinate with internal service/production teams to resolve issues efficiently. Register service requests, log complaints, track pending calls, and ensure timelyclosure. Provide after-sales support including warranty claims and spare part requests. Maintain daily/weekly service reports and customer feedback records. Train customers and distributors on product usage and safety practices. Communicate recurring issues to R&D/production team for product improvement. Maintain strong relationships with dealers, distributors, and end customers.Required Skills & Qualifications: Diploma / BE in Mechanical / Electrical / Electronics / Mechatronics (preferred). 26 years of experience in technical support / after-sales service / customer supportin manufacturing or industrial products. Strong troubleshooting, problem-solving, and analytical skills. Good communication skills in English and local language. Ability to handle customer escalations with patience and professionalism. Willing to travel to customer sites when needed.Personal Attributes Customer-first mindset Strong leadership and mentoring ability Analytical approach to problem-solving Ability to handle pressure and manage escalations professionally

Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance

Required Candidate profileAge below 50 yearsMin 2 Years of ExperienceAt least a Bachelor/DiplomaExcellent communication skillsMedically FitPermanent settle with familyCan work in any occupation.

A Desktop Support Engineer Will Help Install, Upgrade and Troubleshoot Hardware and Software Systems.required Candidate Profileage Below 50 Yearsmin 2 Years of Experienceat Least a Bachelor/diploma

IT Helpdesk Engineer- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:13-20 KEklahare/NASHIK

Call on. Placement charges applicable.Functional Area:- Engineering - 24*7 Technical SupportEmployment Type:- Full Time, PermanentEducation:- Any Graduate or EquivalentExperience:- 0 to 3 yearsSalary:- 180000 to 210000Key Skill : CCNA, MCSE