Desktop Support Engineer Graduate Experience Jobs in Delhi

Must have 2 wheelerSalary + Convyance

Should install and maintain the companys software and equipment. Identification of problems in computers systems and providing technical solutions.Should be able to troubleshoot various technology issues. Help new employees to set up their work station. Should be up to date with the upgrades and maintain the systems updated. Assist new employees on how to use the system software and apps.

FulltimeDesignation: Server Support Engineer Salary As Per Candidate (Company Budget 20k to 30k) Experience 2 to 7 yearsEducation B.E./Diploma with E.C. or I.T. Job Timing 9:30 AM To 6:30 PM (Monday to Saturday) Job Role: Configuring and managing servers of different operating systems, such as Windows, Linux, including installing. Fixing issues, and upgrading while implementing enhancements to them to improve Manage performance and reliability Should have Knowledge on multiple Hardware platform Experience in support of Lenovo Server / Dell Servers/ HP Servers / Storage Must have configured ilo, DRack, DELL iDRack & other Remote monitoring tools. Must have knowledge of related concepts like RAID. SNMP, HOTSPARE etc. Having knowledge of Installation and Troubleshooting on, HP, Dell, Intel, all types of servers, Installation and troubleshooting of Windows. Having Knowledge on all types of Servers, Storage Installation and Troubleshooting, Server Backup (all types) Problem solving capability in Server Hardware, including troubleshooting server-based issues with root cause analysis Familiar with high availability servers Knowledge of VMware, Hyper-V, Storage, Backup devices/systems. Experience in installing, supporting and maintaining server and storage hardware. A general understanding of Networking & SAN technologies.

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services

Job Openings for 5 Hardware Engineer Jobs with minimum 1 Year Experience in Rohini Sector 22 Delhi having Educational qualification of : Higher Secondary, Secondary School, B.A with Good knowledge in Hardware Networking,Computer Hardware,Desktop Support,Software Installation,Network Troubleshooting,Desktop Engineering etc.

We want hands-on and dedicated computer repair professionals who pride themselves on swiftly and safely solving computing problems for valued clients.The job could include resolving issues such as slow performance, hardware faults, system errors, internet connection failures, and more for Macs, Chromebooks, and PCs, although we do encourage you to work within your area of expertise.This is an independent contractor position. Tech contractors are responsible for having their own tools and vehicle (including vehicle maintenance). We will cover expenses for travle in excess of 10 kilometers, and other site-related expenses.Job Requirements: 1 years minimum experience providing technical supportOffice suite; Word, Excel, & OutlookOutlook & Outlook Express email configuration,In-depth knowledge of Windows OSPC imaging and configurationTCP/IP, Routers, WAPs, Wireless, and other networking devicesSpyware / adware removal tools / antivirus programsTech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.Experience with Mac is preferred, but not requiredBusiness/Enterprise experience highly desirable (not essential)Job Type: Contract

Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensures all technical areas of concern are handled adequately.

Process Name: Technical Support Engineer/Technical Support ExecutiveIndustry Type: IT Software/ Software ServicesSalary Package: 2L to 3L/AnnumGraduate Qualifications: Any Graduates from IT or CS DomainGraduate Qualifications: B.Tech/M.Tech/BCA/MCAExperience Needed: Candidates with 1 to 2 years of experience are preferred.Job Roles & Responsibilities Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensure all technical areas of concern are handled adequately.Desired Candidate Profile Masters / Graduate in Engineering with 1 to 2 years of experience. Must be customer focused, and willing to do whatever it takes to resolve customer issues. Good experience in Email, database, and other IT platforms. Good to have testing knowledge. Willingness to work in shifts and be participated in on-call rotation. Self-motivated and directed, with keen attention to detail. Good communication skills, quick learner