Installation, configuration and troubleshooting of desktops and laptops.Installation and configuration of Windows 10/11 operating systems.Hardware troubleshooting, including RAM, HDD, SSD, motherboard, keyboard and mouse.Operating system formatting, upgrades and patch management.Installation and configuration of drivers and software applications.Installation and configuration of network and local printers.Troubleshooting printer errors, paper jams and connectivity issues.Maintenance and troubleshooting of scanners, biometric devices and other peripherals.Basic LAN, WAN and Wi-Fi troubleshooting.Configuration of IP addresses, DNS and DHCP.Troubleshooting network connectivity issues.Basic knowledge of switches, routers, patch panels and structured cabling.