Desktop Engineer Job Vacancies in Hyderabad

We are seeking a skilled and motivated Computer Hardware and Networking Technician to join our team. The ideal candidate should have strong technical expertise in computer hardware repair, software troubleshooting, and network management.

hardware and software troubleshooting to diagnose and resolve technical issues

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

Key Responsibilities:Diagnose and troubleshoot hardware and software issues on laptops and desktops from Dell, Acer, HP, and Lenovo.Perform repairs and replacements of components, including motherboards, screens, keyboards, batteries, hard drives, and power supplies.Install, configure, and update operating systems and software applications.Conduct routine maintenance and performance checks to ensure optimal functionality of laptops and desktops.Provide technical support and guidance to customers, both in-person and remotely.Maintain accurate records of repairs, parts used, and customer interactions.Stay updated with the latest industry trends and advancements in laptop and desktop technology.Collaborate with other team members to improve service processes and customer satisfaction.Contact: abdul.ghafoor@pakkun.co.in or WhatsApp: +919849430012

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.

Desktop Support EngineerJob Summary:We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!Responsibilities:- Provide technical support and troubleshooting for desktops, laptops, and mobile devices- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)- Troubleshoot and resolve hardware and software issues- Manage antivirus software and ensure system security- Collaborate with other teams to resolve complex technical issues- Communicate technical information to non-technical end-users- Document incident resolutions and maintain accurate recordsRequirements:- 1-3 years of experience in IT industry handling end-user support- Proven experience in troubleshooting and resolving desktop-related issues- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)- Excellent communication and interpersonal skills- Graduation in Computer Science or related field is a mustQualifications:- Bachelor's degree in Computer Science, IT, or related field- Certification in desktop support or related field (added advantage)Salary Package:- Competitive salary package ranging from 12,000 to 15,000 rupees per monthExperience:- 1-3 years of experience in desktop support or related fieldWhat We Offer:- Opportunities for professional growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance- Flexible working hours and remote work options- Access to cutting-edge technologies and tools- Comprehensive training and development programs

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Job Responsibilities:1. Technical Support:Provide first-level technical support to end-users for hardware, software, and network issues.Diagnose and troubleshoot desktop, laptop, printer, and other peripheral device issues.Assist users with software installations, configurations, and updates.2. Incident Management:Log and track all incidents and service requests in the helpdesk ticketing system.Ensure timely resolution of issues in accordance with established service level agreements (SLAs).Escalate unresolved issues to higher-level support or specialized teams as necessary.3. User Assistance:Respond promptly to user queries and provide effective solutions to technical problems.Assist users in setting up and using email, productivity software, and other applications.Provide guidance on basic IT security practices and data protection.4. System Maintenance:Perform routine maintenance and updates on desktop systems and software.Conduct hardware and software inventory management.Ensure that all systems are kept up-to-date with security patches and antivirus definitions.5. Documentation and Reporting:Maintain detailed records of support requests, troubleshooting steps, and resolutions.Create and update user manuals, FAQs, and knowledge base articles.Generate reports on helpdesk activities and performance metrics.6. Onboarding and Offboarding:Set up and configure workstations for new employees, including hardware, software, and network access.Conduct IT orientation sessions for new hires.Decommission and reconfigure equipment for departing employees.7. Remote Support:Provide remote support to users working offsite or from home.Use remote desktop tools to diagnose and resolve issues without physical access.8. Customer Service:Maintain a high level of customer satisfaction through effective communication and prompt resolution of issues.Follow up with users to ensure issues are fully resolved and to provide additional assistance if need.

We are excited to inform you about an excellent job opportunity for the position of Desktop Level 1 Engineer at our company. If you are a fresher with a knack for understanding and solving computer system issues, we want to hear from you. At our organization, we believe in providing opportunities to individuals based on their skills and aptitude rather than just their formal qualifications.As a Desktop Level 1 Engineer, your responsibilities will include:Diagnosing and resolving hardware and software issues on desktop computers.Providing on-site support to clients for system troubleshooting.Assisting with basic network configurations.Collaborating with senior technicians to resolve complex problems.Ensuring excellent customer service and satisfaction.

Wipro, HCL, IBM Based online internship with Certification courseProfile: Trainee Network EngineerTrainee System AnalystTrainee Cyber Security EngineerTrainee Cloud Support EngineerProject-Based Online Training By Expert.New Weekdays Batch StartingSpecial Offer AvailableBook Your Seat Now

Required Computer Hardware Engineer/ Field Engineer in Hyderabad Location. Travel Extensive in the Region.local Language Prefer.

Urgent Hiring Network Support EngineerCompany : Tech MahindraSalary : 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

Any DegreeOnly Male candidatesField work Two wheeler must

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

Looking for freshers with good communication skills and good technical knowledge on DNS, DHCP, Operating System, and MS Office.Interested candidates can Walk-in directly.

Incident, problem, service request management, change management, configuration management & capacity management of Firewall & NIPS Setup Day to Day BAU configuration changes Proactively utilize network monitoring tools to isolate events before service degradation occurs Supporting incident monitoring and incident analysis/response initiatives Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets Troubleshooting layers 1, 2 and 3 of the OSI Model

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side. Maintaining Assets through Asset Management Tools Design and integrate specifications for systems Participate in an on-call rotation Recommend new processes and procedures, equipment and software Act as a senior resource for other System Engineers and for the team Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Looking for IT desktop & network Support Engineer - (Male) - IMMEDIATE JOINERSExperience: 1 3 yearsSal:15k -20kRole & Responsibilities:Network Devices installation like switches, Routers and troubleshooting.Using the remote-control software tools to provide resolution and diagnosis of faults at remote working locations.Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.Install and support PC, laptop, tablet and mobile hardware and software.Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.Well versed with different operating systems and antivirus systems.Windows password resetting and unlock user systemsAssisting office workers with their computers Desktop systems.Testing of computers and ensuing both for softwares and hardware for an organizations employees.Identifying and solving any problems that affect computer operating systemsNetworking and connecting computers within the same Organisation to Enhance CommunicationMaintenance and upgrading of computers system or offering recommendation on upgrades needed.Physical setting up of computers and softwares system installation for various computers applications and programs.IP phones configurations and troubleshooting.Network printer installation and troubleshooting.Takes backup and Recovery HDD DriveIP camera troubleshooting and installation.

Required Hardware engineers for onsite warranty support. They should have knowledge on how to replace components of Laptops and Desktops. How to dessemble or assemble. They must have minimum communication skills and English knowledge is required. Any interested candidates send their resumes

The position is responsible for installing, upgrading and troubleshooting hardware and software systems. To succeed in this role, the candidate should have a problem-solving attitude along with the ability to give clear technical instructions.A Network Support Technician is an IT professional who helps with the maintenance and troubleshooting of Computer Network Hardware. They specialize in areas such as Information Systems, Data Recovery, Network Management, or System Administration.