• installation and configuration of windows based operating systems (windows xp, vista,7&8)
• software installations and troubleshooting of all types of customer oriented field problems, network setting for tcp/ip and internet setup.
• trouble shooting of all types of hardware and software applications problems.
• configuring & troubleshooting of desktop/laptops for l1, l2 & l3 levels & managing backup and recovery.
• configuring & troubleshooting of printer, scanner & lan related issues reported by users
• installation and configuring of wireless data cards in users laptops.
• exposure in active directory user creation & deletion
• maintenance and troubleshooting of connectivity problems using ping, trace route.
• trouble shooting hardware, software & networking problems.
• user group policies creation & modification
• monitoring of virus issues through symantec endpoint protection antivirus.
• regular data & mail backup of ms outlook (pst files).
• password creation & resetting to end users through remote desktop
• good experience in configuring & troubleshooting of ms outlook 2007/10/13 or outlook express
• remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
• resolving tickets with in the sla which is raised from end user side.
• maintaining assets through asset management tools
• design and integrate specifications for systems
• participate in an on-call rotation
• recommend new processes and procedures, equipment and software
• act as a senior resource for other system engineers and for the team
• communicate and interact with the other team members or colleagues to ensure coordination and cross-training
Experience
1 - 7 Years
No. of Openings
15
Education
B.A, B.C.A, B.Com, B.E, Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course
Role
Hardware Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office