Customer Support Job Vacancies in Dhanbad

As an Airport Supervisor in Dhanbad, you will play an important role in ensuring the smooth operation of airport activities. You will be responsible for overseeing daily airport functions and ensuring safety and customer satisfaction.Key Responsibilities:- Supervise Airport Operations: You will monitor daily operations, ensuring that all procedures are followed correctly and efficiently.- Coordinate with Staff: You will work closely with teams, including ground staff and security, to ensure a seamless passenger experience.- Handle Passenger Inquiries: You will assist passengers with their queries and provide information about flight schedules, procedures, and airport services.- Ensure Compliance with Safety Standards: You will ensure that all safety regulations are adhered to, maintaining a safe environment for both passengers and staff.- Assist in Problem Resolution: You will address any issues or complaints from passengers promptly, working towards a quick and effective solution.- Monitor Lost and Found: You will manage the lost and found department, ensuring that lost items are documented and returned to their owners.Required Skills and Expectations:You should possess strong communication skills, allowing you to interact clearly and effectively with passengers and staff. Attention to detail is vital, as you will manage operations where accuracy is crucial. A friendly demeanor is important to create a welcoming environment for travelers. Being organized and able to manage multiple tasks efficiently will help you thrive in this fast-paced setting. Since this role is for freshers, a positive attitude and eagerness to learn are essential qualities.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com

Join our team as an Airport Passenger Service Associate in Dhanbad, India. In this role, you will help ensure a smooth and pleasant travel experience for passengers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and provide support with check-in processes, boarding procedures, and answering inquiries to enhance their airport experience.- Luggage Handling: Assist passengers with their luggage, ensuring it is tagged correctly and directed to the right location.- Information Dissemination: Share flight information, gate changes, and announcements to keep passengers informed and reduce wait times.- Problem Resolution: Address any issues or complaints that passengers may have, ensuring prompt and effective solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade and should be able to communicate clearly in both English and Hindi. You should be friendly, with strong interpersonal skills to interact with passengers from diverse backgrounds. Basic computer literacy is required to handle flight systems effectively. Punctuality, attention to detail, and a calm demeanor in busy situations are essential for success in this role. Previous experience is not necessary, but a positive attitude and willingness to learn are crucial. You will be expected to work full-time on-site at the airport, so flexibility in working hours is important.