Array ( [0] => customer-calling [1] => thrissur ) Customer Calling Jobs in Thrissur,Customer Calling Job Vacancies in Thrissur Kerala
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Customer Calling Job Vacancies in Thrissur

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Customer Management Customer Relationship Communication Sales Process Strategic Communication Customer Retention Outbound Calling Inbound Calls
Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition
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  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Thrissur
Good Communication Skills Customer Relationship General Office Management Customer Calling Email Writing Microsoft Excel Microsoft Word
Hiring for 2 Back Office Assistant Jobs in Thrissur, with minimum 2 Years Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Good Communication Skills, Customer Relationship, General Office Management, Customer Calling, Email Writing, Microsoft Excel, Microsoft Word etc.
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Good Communication Inbound Voice Process Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Customer Calling
Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.
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Telecommunication Outbound Calling Voice Process Negotiation Skills Cold Calling Customer Focus Tele Marketing Telesales
Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam
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Receptionist (Only Females)

Jyoti Placements Service

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thrissur
Good Personality Good Typing Internet Surfing Punctual Microsoft Excel Microsoft Office Internal Communication Receptionist Activities Administrative Skills English Language Customer Calling Office Work Public Relation Basic Computer Skills
Hiring for 1 Receptionist Job in Thrissur, for Freshers,Required Educational Qualification is : B.A, B.B.A, B.Com with Good knowledge in Good Personality,Good Typing,Internet Surfing,Punctual,Microsoft Excel,Microsoft Office,Internal Communication,Receptionist Activities,Administrative Skills,English Language,Customer Calling,Office Work,Public Relation,Basic Computer Skills etc.
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