Customer Calling Job Vacancies in Salem

We are looking for Tamil Voice Process representative, who will be responsible for handling customer inquiries and complaints over the phone. The role involves providing information, troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills in Tamil and a keen focus on customer service excellence.ResponsibilitiesHandle inbound and outbound calls in Tamil.Assist customers with inquiries and provide accurate information.Resolve customer complaints and issues efficiently.Ensure customer satisfaction and maintain a high level of service quality.Accurately document and update customer interactions.Collaborate with other team members to resolve complex issues.Follow communication procedures, guidelines, and policies.QualificationsGraduation requiredFluency in Tamil is essential, both spoken and written.Previous experience in a customer service role is preferred.Strong communication and interpersonal skills.Ability to handle stressful situations and de-escalate issues.

Join our team as a Customer Care Executive in Salem, India. As a graduate with 0-2 years of experience, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering phone calls, responding to emails, and addressing customer concerns promptly and professionally. Additionally, you will be expected to maintain customer records accurately, escalate complex issues to the appropriate department, and strive to meet customer satisfaction goals. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively. A customer-centric mindset, problem-solving skills, and a positive attitude are essential for success in this role. Work from office environment offers a dynamic and collaborative work setting to enhance your customer care skills.

Walk-In Interview for Back Office Executive!! DetailsGender: Male / Female.Qualification: Any Graduate.Experience: 0 to 5 year.Salary: 18,000/- to 40,000/- On Roll Job.No. of Positions: 15 openings.Interested Candidates can send their resume at WhatsApp or Contact: 9176618894

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Job Title: Female Tele caller / Receptionist Location: Work From OfficeJob Type: Full timeSalary: 10,000 - 30,000 per monthExperience: 0 to 5 yearsWorking Location: Attur-SalemJob Description:We are seeking a dedicated and enthusiastic Female Tele caller to join our team. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle customer interactions effectively. This position is ideal for someone looking to start their career in a dynamic work environment with growth potential.Key Responsibilities:- Make outbound calls to potential and existing customers to provide product/service information, answer inquiries, and secure sales or follow-up appointments.- Build and maintain customer relationships by providing excellent service and follow-ups.- Address customer concerns and ensure customer satisfaction.- Maintain and update the CRM system with relevant details for each interaction.- Achieve daily, weekly, and monthly targets as set by the management.Requirements:- Education: Undergraduate (UG) degree.- Experience: Freshers and experienced candidates are both encouraged to apply.- Skills Required: - Excellent verbal communication in [language(s) specific to the role].- Strong persuasion skills and a positive attitude.- Basic knowledge of MS Office (Excel, Word) and familiarity with CRM software is a plus.- Ability to work under pressure and achieve targets.- Additional Requirements: Female candidates only.Benefits:- Attractive salary package (10,000 - 30,000 depending on experience).- Performance-based incentives.- Growth opportunities within the company.- Friendly and supportive work environment.How to Apply:Please send your updated resume to weshinehrteam1@gmail.comwith the subject line Application for Female Tele caller.

Primary responsibility is to generate leads and secure sales or appointments over the phone.

We are looking for 65 Telecaller Posts in Gandhipuram, Coimbatore,Erode,Salem,Tiruppur,Customer Relationship Executive,Customer Support Leader, with deep knowledge in outbound calling, Customer Relationship Executive,Customer Support Leader and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.B.A

We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.Receptionist Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments.Receptionist Requirements: Associates or bachelors degree in a related field. Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required.